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Help Desk Analyst jobs

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ORACLE HELP DESK ANALYST

Managing and resolving Help Desk tickets (Tier 2 and 3 Support). Provides troubleshooting support to a user community employing Oracle EBS applications, OBIEE and Hyperion. Diagnoses problems and provides applicable remedies. May...

CompanyExpression
AddressRemote
CategoryInformation Technology
Salary$50.9K - $64.5K a year
Job typeFull-time
Date Posted a month ago See detail

Oracle Help Desk Analyst

Expression

Remote

$50.9K - $64.5K a year

Managing and resolving Help Desk tickets (Tier 2 and 3 Support). Provides troubleshooting support to a user community employing Oracle EBS applications, OBIEE and Hyperion. Diagnoses problems and provides applicable remedies. May...

a month ago seen See more...

Help Desk Analyst

Management Support Technology, Inc.

Huntsville, AL

$120,000 - $130,000 a year

Must be located in the Huntsville, AL area.. Active DoD SECRET clearance or higher. Bachelors Degree or equivalent. Must have current Microsoft PL-900, PL-500 Certification. Must have a current IAT Level II Certification (Securi...

a month ago seen See more...

IT Help Desk Analyst

Reinders, Inc

Sussex, WI

$25 - $30 an hour

Provides technical support and assistance to staff experiencing computer system, application, hardware, or software issues to ensure timely resolution using a ticketing system, email, and phone. Triages incoming calls by asking pr...

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Help Desk Analyst - 5229087

Accenture

Saint Petersburg, FL

Provide functional and or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests issues in a timely manner....

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Help Desk Analyst

Fts Inc

Syracuse, NY

$23 - $28 an hour

Communicate support solutions effectively to restaurant personnel, addressing both existing and new technology platforms. Install and update hardware and software to resolve system-related issues following established procedures....

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IT Help Desk Analyst (2 days onsite/3 days remote)

Parasol Alliance

Kalispell, MT

$26 an hour

Tier 1 support for all client tickets. Tier 2 support when possible by ability. Onsite support of hardware and software. Vendor contact as required to resolve tickets. Ticket resolution as per the client service level agreement. D...

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IT Help Desk Analyst

All Lines Technology

Pittsburgh, PA

$33.3K - $42.1K a year

Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day-to-day work and projects. Securing Data/Informa...

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IT Help Desk Analyst

Alpha Net Consulting Llc

Albany, NY

$30 - $31 an hour

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspect...

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IT Help Desk Analyst

Vasitum

Columbus, OH

$28 - $32 an hour

Experience troubleshooting Windows 10 OS and Windows 11 OS. Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devices. Provides telephone support related to networking or connectivity is...

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Help Desk Analyst

Pomeroy

Maumee, OH

This position is responsible for front-end technical support to users and is responsible for the installation, configuration and maintenance of computer hardware, software, peripherals and data communication devices. The Technicia...

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REQ730829 - GA DDS - Level 1 IT Help Desk Analyst

S M Software Solutions Inc

Conyers, GA

Updated Resume in word format (Mandatory). Expected hourly rate (Mandatory). Oversee the daily performance of computer systems and applications.. Answer user inquiries regarding computer software or hardware operation to resolv...

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Onsite Help Desk Analyst

Converged Security Solutions

Reston, VA

$56.3K - $71.3K a year

Provide workstation/laptop, printer, tablet, phone, and audio/visual support. Provision new users and new equipment Provide technical onsite and remote support to our users. Systematically resolve end user technology-related issue...

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Help Desk Analyst / Customer Support

Findhelp, A Public Benefit Corporation

Austin, TX

$52,000 - $65,000 a year

Perform incident triage and maintain ownership until resolved or escalated for further research. Build ongoing relationships with internal clients (CSM/CEM/Curation/Prodsup) Answer and resolve incoming Helpdesk incidents via vario...

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Software Help Desk Analyst

Itw

Phoenix, AZ

Evaluate, prioritize, and solve all incoming telephone, voicemail, e-mail, web inquiries, or in-person requests for assistance from users/customers having difficulty with hardware, CAD software, network operations, printing, and o...

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IT Help Desk Analyst

Verity Solutions Group

Hartford, CT

$23.47 - $30.00 an hour

8 hour shift. Monday to Friday. Help desk: 1 year (Preferred). Windows: 1 year (Preferred). Hartford, CT 06105 (Required). Hartford, CT 06105: Relocate before starting work (Required)....

2 months ago seen See more...

Help Desk Analyst (Cloud)

Edgesource

Chantilly, VA

$66.3K - $83.9K a year

Manage and maintain the customers systems and cloud-based solution, ensuring maximum uptime and performance. Provide technical support to internal and external customers, including troubleshooting and resolving complex technical...

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Tier 1 Help Desk Analyst

Securigence Llc

Arlington, VA

$46.9K - $59.4K a year

Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management and password services, diagnosing and resolving issues on unclassi...

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Application Tier III Help Desk Analyst

Dane, Llc

Arlington, VA

$80,000 - $100,000 a year

Use a ticket system to enter and track trouble ticket status from beginning to end. Meet Help Desk Deliverables and contract performance requirements. Provide enterprise-level technical support to internal and external customers....

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Help Desk Analyst 2 - 100% ON SITE (731254)

Gs1 Consulting

Norfolk, VA

$23 - $25 an hour

Dental insurance. 2 years. 8 hour shift. Monday to Friday. OTRS Ticket System (or equiv): 1 year (Required). TDX IT Service Management (ITSM) Service Desk tool: 1 year (Required). Hands on exp w/basic support and troubleshooting:...

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6+ Years in Help Desk Analyst - Washington DC (onsite)

Capitaltechsolutions Inc

Washington, DC

$22 - $25 an hour

8 hour shift. troubleshooting complex software related issues: 3 years (Preferred). Knowledge of Microsoft Office Suite: 2 years (Preferred). make nontechnical users comfortable with complex concepts: 3 years (Preferred). install,...

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Help Desk Analyst

Trillion Technology Solutions

Washington, DC

$52.1K - $66K a year

2-6 years of experience providing Help Desk support Associate or bachelor's degree preferred. Experience with ServiceNow preferred. Provide Tier 1 and Tier 2 support All incidents escalated to Tier II must contain details of troub...

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Help Desk Analyst III

Level 10, Llc

Remote

$37.4K - $47.3K a year

Provides Tier 1 and 2 hardware and software technical support for a variety of platforms for multiple retail and hospitality customers. Responsible for creating, tracking and maintaining call logs in Salesforce Service Cloud Docum...

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IT Help Desk Analyst

James River Equipment Virginia Llc

Charlotte, NC

$45,000 - $55,000 a year

Provide general hardware repairs (laptops, desktops, and peripherals) Provide Level 1 IT support to the dealerships end-users Accurately track IT inventory Ensure proper recording, documentation, and closure of issues within tick...

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Help Desk Analyst

Majus Consulting

Washington, DC

$47.1K - $59.6K a year

Respond to service requests via telephone, email, or in-person to resolve reported issues promptly.. Utilize automated remote-control software for efficient issue resolution. Triage and escalate service requests. Log and track ser...

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Help Desk Analyst

Group 1001

Park Ridge, IL

$42.1K - $53.3K a year

Manage and maintain all end-user workstations, laptops and peripheral devices for all company locations and for remote employees Maintain a current hardware and software inventory for all systems Perform periodic maintenance to al...

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Help Desk Analyst

Nasscomm

Washington, DC

$30 - $40 an hour

No more than 3 years experience in Help Desk setting. Basic computer skills including working with MS Word, MS Excel, MS PowerPoint, Google applications (Gmail, calendar, Google Docs, Google Sites), and databases. Ability to prov...

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IT Help Desk Analyst

Sunplus Data Group, Inc

Conyers, GA

The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.Job Responsibilities Oversee the daily performance o...

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Help Desk Analyst

Distribution Management

Saint Charles, MO

From $50,000 a year

Provide first line support for any information technology issues and problems. Aid by phone, email and/or using a ticket management system. Performs installs, upgrades, moves, and changes for computer workstation hardware and soft...

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Help Desk Analyst

Govtact

Fort Worth, TX

From $15.50 an hour

401(k). 401(k) matching. Dental insurance. Health insurance. Health savings account. Paid time off. Parental leave. Retirement plan. Vision insurance. 8 hour shift. Help desk: 1 year (Preferred). IT: 1 year (Preferred). US Citizen...

2 months ago seen See more...

Help Desk Analyst

Expedite Technology Solutions

Dover, DE

$20.47 - $24.65 an hour

2 years. Monday to Friday. Help desk: 1 year (Preferred). Windows: 1 year (Preferred). Dover, DE (Required). Dover, DE: Relocate before starting work (Required)....

2 months ago seen See more...

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