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Help Desk Analyst jobs in New York

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LEARNING MANAGEMENT SYSTEMS HELP DESK ANALYST

Communicating with prospective and current students, faculty, and campus staff by telephone, email or live chat to assist with navigation, settings issues, gathering information, and resolving issues related to online courses on a...

CompanySuny System Administration
AddressAlbany, NY
CategoryInformation Technology
Salary$52.8K - $66.8K a year
Job typeFull-time
Date Posted 3 weeks ago See detail

Learning Management Systems Help Desk Analyst

Suny System Administration

Albany, NY

$52.8K - $66.8K a year

Communicating with prospective and current students, faculty, and campus staff by telephone, email or live chat to assist with navigation, settings issues, gathering information, and resolving issues related to online courses on a...

3 weeks ago seen See more...

IT Help Desk Analyst

Alpha Net Consulting Llc

Albany, NY

$30 - $31 an hour

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspect...

a month ago seen See more...

Help Desk Analyst

Fts Inc

Syracuse, NY

$23 - $28 an hour

Communicate support solutions effectively to restaurant personnel, addressing both existing and new technology platforms. Install and update hardware and software to resolve system-related issues following established procedures....

a month ago seen See more...

Help Desk Analyst

Tegna

New York, NY

You will be working with different IT teams, corporate departments, business units, consultants, vendors, and service providers to ensure timely resolution of all technical issues while providing excellent customer service.Respons...

2 months ago seen See more...

Analyst - IT Help Desk

Sullivan & Cromwell

New York, NY

$95,000 - $115,000 a year

Manage workflow by inputting accurate problem description and resolution data in incident management system for all calls received. Field escalated tickets from phone support Level 1 team. Visit user offices to troubleshoot issues...

3 weeks ago seen See more...

Senior Analyst, Price Desk

Iron Mountain

New York, NY

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you...

2 days ago seen See more...

Help Desk Support Technician

Nesco Resource

New York, NY

$25.00 to $30.00 •

Troubleshoot and resolve incidents related to end-user devices i.e. laptops, desktops, cell phones, software, ip phones, printers, AV equipment, basic networking issues, etc.;. Resolve service requests i.e. software installations,...

3 days ago seen See more...

Service Desk Analyst I

Inovalon

New York, NY

Provide telephone-based end user technical support for office and remote personnel to ensure prompt service restoration of various systems and applications;. Display superior customer service with every end user interaction, stron...

5 days ago seen See more...

Senior Budgeting Analyst / Trainee 1 (NY HELPS)

York State Department Of Labor

New York, NY

NY HELP Yes Agency Children & Family Services, Office of Title Senior Budgeting Analyst / Trainee 1 (NY HELPS) Occupational Category Administrative or General Management Salary Grade 18 Bargaining Unit PS&T - Professional, Scienti...

2 days ago seen See more...

IT Lead Analyst, Support Desk

Price Chopper

Buffalo, NY

Overnights may be required as a part of a scheduled shift. Evenings, nights, and weekend required. Holidays. On Call Required....

6 days ago seen See more...

L2 Help Desk Technician

Jacobs

New York, NY

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

2 weeks ago seen See more...

HELP DESK SUPPORT SPECIALIST

Columbia Memorial Health

Hudson, NY

$15.20 - $21.80 an hour

HELP DESK SUPPORT SPECIALIST 10618Posted on: March 1, 2024Department: INFO SYSTEMSDivision: OPERATIONSFull-time / Part-time: FTShift: DAYSEducation: High School diploma, some college preferred.Experience: Must have basic compute...

3 weeks ago seen See more...

Level 2 Help Desk Technician

Custom Computer Specialists

Hauppauge, NY

$45,000 - $55,000 a year

Remote and on-site desktop and user support using remote support applications. Create/update and escalate user tickets as needed. Acknowledge pre-configured alerts and perform basic and secondary troubleshooting steps to resolve t...

3 weeks ago seen See more...

IT Help Desk

Ethan Allen Workforce Solutions

Wappingers Falls, NY

5-10 years of experience in IT support. Proficiency with Windows operating systems. Strong troubleshooting skills. Excellent communication and customer service skills. Ability to work efficiently in a fast-paced environment. Compe...

3 weeks ago seen See more...

Help Desk Support Specialist

It Asset Management Group

Farmingdale, NY

$23 - $25 an hour

Paid Time Off including Holidays (25 days yearly). Health Insurance. Dental Insurance. Vision Program. 401(k) with company matching. Life Insurance. Weekly Pay. and Scheduled raises! Customer Support and Resolution: Provide timely...

4 weeks ago seen See more...

Help Desk - Diagnostic Support Rep

York State Department Of Labor

New York, NY

Provide hardware and software phone support for customer mobile devices.. Provide assistance on testing new releases and documenting processes.. Document customer contacts through ticketing system.. Provide support on the MATCO Di...

4 weeks ago seen See more...

Service Desk Analyst

Simpson Thacher & Bartlett Llp

New York, NY

$65,000 - $95,000 a year

Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10, Outlook, MS Office, Worksite, Diaries, IE,...

a month ago seen See more...

Help Desk Technician - MSP

My It Crew

Brooklyn, NY

$36,000 - $50,000 a year

Our clients love us and our satisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

a month ago seen See more...

MSP L1 Help Desk Support/Field Service - IT Technician

Consulting Company

Hauppauge, NY

$60,000 - $85,000 a year

401(k) matching. Bonus based on performance. Competitive salary. Free food & snacks. Health insurance. Opportunity for advancement. Paid time off. Training & development. Tuition assistance. Wellness resources. Diagnose and resolv...

a month ago seen See more...

Senior Help Desk Technician

Studio Museum In Harlem

New York, NY

$55,000 - $75,000 a year

Manage the workflow of IT Help Desk, assign trouble tickets to staff, and adhering to user timelines. Accurately document, triage, resolve, and follow up on support tickets. Coordinate and/or serve as initial contact via telephone...

a month ago seen See more...

IT Help Desk Support - Level II

K2 Staffing, Llc

Harrison, NY

Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents...

a month ago seen See more...

Help Desk Associate

Fortune Society Inc

Long Island City, NY

$24.73 an hour

Effectively and efficiently provide desktop and remote technical support in a timely manner Effectively install, configure, diagnose, troubleshoot, and repair hardware and related equipment including: PCs, laptops, mobile devices...

a month ago seen See more...

MSP - Help Desk

My It Crew

New York, NY

Our clients love us and oursatisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

a month ago seen See more...

Section 8 Help Desk Specialist

York Housing Trust Fund

Albany, NY

$63,266 - $78,505 a year

Receive and process inquiries from Section 8 staff, landlords, participants and applicants both on-line and by phone; respond to technical inquiries via email, through online chats, over the phone, or in person; listen attentively...

a month ago seen See more...

Structured Credit Desk Analyst Vice President

Barclays

New York, NY

$155,000 - $250,000 a year

Using credit skills to underwrite and evaluate corporate debt investments, with a focus on middle market lending across all industries. Preparing concise approval documents through reviewing investment memos, industry research, fi...

a month ago seen See more...

IT Help Desk Technician

Anoplate Corporation

Syracuse, NY

First point of contact for internal customers seeking IT support. Provides technical assistance and support related to computer systems, hardware and software applications. Responds to requests, isolates problem, determines and...

a month ago seen See more...

Help Desk Technician

God S Love We Deliver

New York, NY

$25 - $29 an hour

The Help Desk Technician supports desktop, laptop, phone, and related infrastructure systems for Gods Love We Deliver, focusing on user support. This person works closely with the Systems team, vendors, and third-party consultant...

a month ago seen See more...

IT Help Desk Specialist

National Business Technologies

Albany, NY

$20 - $30 an hour

PC/MAC and peripheral support (i.e. computers, tablets, document cameras, interactive whiteboards, printers, etc.). Chromebook/IPad support. Operating System / Application support. Miscellaneous Help Desk ticket remediation. Minor...

2 months ago seen See more...

Service Desk Analyst

Financial Times

New York, NY

$27 - $29 an hour

Provide telephone, remote and desk-side support to the business, both locally and globally when needed. Manage calls and tickets within your team and your personal queue to ensure that SLA targets are met. To ensure that customers...

2 months ago seen See more...

Enterprise Service Desk Analyst

York Iso

New York, NY

Provide Tier 1 technical support for internal customers reported in person, over the phone, through email or chat, or in NYISO's ITSM Service Catalog. Tier 1 support includes basic resolution of software and hardware problems, req...

2 months ago seen See more...

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