Help Desk Analyst jobs

Now available 891 results are consistent

Sort by:relevance - date

HELP DESK ANALYST (7 POSITIONS)

Serve as the first point of contact for end users seeking technical assistance via phone, text, email or in a ticket. Utilize trouble ticketing and knowledge base system to ensure customers' issues are resolved. Educate end users...

CompanyAlabama Community College System
AddressDecatur, AL
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 weeks ago See detail

Help Desk Analyst (7 positions)

Alabama Community College System

Decatur, AL

Serve as the first point of contact for end users seeking technical assistance via phone, text, email or in a ticket. Utilize trouble ticketing and knowledge base system to ensure customers' issues are resolved. Educate end users...

LU-Help Desk Analyst - Remote & Madison, WI

Focused Hr Solutions Llc

Madison, WI

Perform general maintenance on recycled Admin workstations to ensure assets are working properly prior to reassignment for EdNet purposes.B2. Demonstrated technical competence in a customer support environment and knowledge of inf...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

Sr. Help Desk Analyst

Terran Orbital

Irvine, CA

$27 - $42 an hour

Contribute to the success of a fast-growing, multidisciplinary team Serve as the first point of contact for customers seeking technical assistance over the phone, e-mail, or chat. Troubleshoot and diagnose IT-related issues prompt...

Help Desk Analyst

Dutech

Harrisburg, PA

$19.07 - $22.00 an hour

Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of co...

Help Desk Analyst

Aceapplications, Llc

Orlando, FL

$20 - $21 an hour

These will be onsite positions for a long term duration of at least one year with very likely yearly extensions. Interviews are conducted in person, and will be tested on basic technical knowledge. Answer telephone calls, e-mail i...

Help Desk Analyst

Sgtec Engineering

Orlando, FL

$19.79 - $23.00 an hour

Handling telephone calls, email inquiries, and assisting customers facing technical issues. Installing, configuring, deploying, maintaining, and ensuring the effective operation of end-user hardware, software, and mobile devices s...

Help Desk Analyst II - NISSC II

Jacobs Engineering Group Inc.

Colorado Springs, CO

$65,000 - $68,000 a year

Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...

Help Desk Analyst

Infologitech

Durham, NC

$22 - $27 an hour

Experience and knowledge of browser-based applications. Required 5 Years. Experience researching, analyzing and interpreting automated system problems. Required 5 Years. Experience working in a Application/Production Support based...

Help Desk Analyst-Bilingual (HYBRID)

Serigor Inc.

Durham, NC

Monitoring incoming issues that are resolved by the front-line Help Desk staff. Diagnosing the root cause and resolving isolated issues. Escalating customer issues to development staff. Recommending product and process improvement...

IT Help Desk Analyst II

American Family Care

Birmingham, AL

SummaryThe Helpdesk Analyst II position is the first line of support to resolve issues related to AFCs Electronic Health Record Systems and IT. This positions primary responsibility is to efficiently address issues reported by end...

IT Help Desk Analyst

Lyra Technology Group

San Francisco, CA

About Cross the DivideCross the Divide is a technology services company dedicated to bringing non-profit organizations the information technology tools they need to strengthen and support their programs. Their client list includes...

IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

Help Desk Analyst I

Phoenix Children's Hospital

Phoenix, AZ

Technical ResponsibilitiesDiagnoses and resolves technical hardware and software issue using troubleshooting skills.Provides complete and accurate information for all tickets entered into the Service Desk software to include prope...

Help Desk Analyst (Tier 1 )

Leidos

Remote

$20.48 - $22.00 an hour

Provides Help/Service Desk support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Ability to diagnose data communications problems using specialized tools, test equipment, and softwar...

Help Desk Analyst

Dt Professional Services

Remote

$18.50 - $20.00 an hour

Warwick (RI) Kansas City (KS) Oklahoma City (OK) Wilmington (DE) Cleveland (OH) Lake Mary (FL) Phoenix (AZ) Provides basic Help Desk support for problems and service requests related to hardware, software, network/mainframe connec...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

Help Desk Analyst

Leidos

Edgewood, MD

Works to achieve day to day objectives consisting of tasks that are typically routine, with some deviation from standard practice. Works under moderate supervision for routine tasks. Resolves routine problems and issues, with clea...

Software Help Desk Analyst

Alpine

Phoenix, AZ

Evaluate, prioritize, and solve all incoming telephone, voicemail, e-mail, web inquiries, or in-person requests for assistance from users/customers having difficulty with hardware, CAD software, network operations, printing, and o...

Help Desk Analyst - Remote

Peak Technical Staffing Usa

Havertown, PA

Responding to inbound incident requests within defined SLAs. Providing customer service via telephone, email, and chat with a focus on quick, competent, and patient responses. Identifying and verifying customer problems through ef...

IT Help Desk Analyst

Ediphy Advisors

Birmingham, AL

From $15 an hour

1) 1+ years experience in Help Desk / Service Desk operations with a proven track record of success. 2) Experience with Service Desk solutions such as ServiceNow, Remedy or similar solutions. 3) Excellent written and verbal commun...

Software Help Desk Analyst

Alpine

Sacramento, CA

Evaluate, prioritize, and solve all incoming telephone, voicemail, e-mail, web inquiries, or in-person requests for assistance from users/customers having difficulty with hardware, CAD software, network operations, printing, and o...

Help Desk Analyst- Dover, Delaware (Onsite)

Techprism.inc

Dover, DE

$25.30 - $30.47 an hour

6 years. 8 hour shift. Monday to Friday. Help desk: 1 year (Preferred). Windows: 1 year (Preferred). Dover, DE 19901 (Required). Dover, DE 19901: Relocate before starting work (Required)....

Help Desk Analyst

Vortalsoft Inc

Minneapolis, MN

$17 - $19 an hour

Responding to inbound incident requests within defined SLAs. Customer Service: including customer-oriented telephone and email/chat abilities that respond quickly, competently and patiently to customer requests. Customer identific...

IT Help Desk Analyst

The Buckeye Law Group

Cleveland, OH

$40,000 - $45,000 a year

Investigate Desktop PC issues submitted through ticketing system; Identify and apply solutions for common computer problems. Update existing inventory management system with current users and location of devices in production. Ins...

Senior Help Desk Analyst

American Business Solutions Inc

Columbus, OH

$22.37 - $32.00 an hour

Experience troubleshooting Windows 10 OS and Windows 11 OS. Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devices. Provides telephone support related to networking or connectivity is...

Help Desk Analyst

Founders 3 Real Estate Services

Milwaukee, WI

$20 - $22 an hour

Respond to queries either in person or over the phone. Educate team members on technology. Help to maintain performance of computer systems. Walk team members through problem-solving process. Resolve technical problems with Local...

Help Desk Analyst

Community Options, Inc.

Princeton, NJ

$50,000 a year

Provide prompt, courteous support company wide, in person or via phone or email. Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment. Understand and Follow documented serv...

Help Desk Analyst (NOT Remote)

Saint Francis Health System

Tulsa, OK

Accurately transcribe and relay information into the Heat problem tracking system assuring problems/request are addressed in a timely manner.Minimum Education: High School Diploma or GED. Bachelor's Degree in Computer Science pref...

Level 1 Help Desk Analyst

Careerfactor, Llc

Shelton, CT

$24.50 - $27.00 an hour

MS Outlook syncing issues or Mailbox re-builds. Updating Windows OS and/or installing a new image. Identifying TCP/IP issues, a lack of connectivity and/or re-configuring the workstation on the network. Helping someone resolving f...