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Help Desk Analyst jobs

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HELP DESK MANAGER III

8 years of related experience. HS Degree and 8 years' experience. Bachelor's degree in IT related discipline, or related discipline. 4 years of specific experience; DoD 8570.01-m IAT Level-II Certification. Bachelor's Degree in IT...

CompanyMantech International Corporation
AddressEdwards, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 6 days ago See detail

Help Desk Manager III

Mantech International Corporation

Edwards, CA

8 years of related experience. HS Degree and 8 years' experience. Bachelor's degree in IT related discipline, or related discipline. 4 years of specific experience; DoD 8570.01-m IAT Level-II Certification. Bachelor's Degree in IT...

6 days ago seen See more...

Help Desk Technician

Meador Staffing Services

Webster, TX

Perform remote troubleshooting through diagnostic techniques. Determine the best solution based on the issue and the details provided. Direct unresolved issues to the next level of support personnel. Provide follow up for customer...

6 days ago seen See more...

Help Desk Support (Level 1)

Addison Group

Houston, TX

Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...

6 days ago seen See more...

Software Help Desk and Training Manager

Carina Software Inc

Houston, TX

Establish a dedicated Help Desk and Training organization that supports Omniras ambitious growth plan. Lead the team that provides Help Desk and Training Services to our client base. Gain a deep understanding of Omniras solution...

6 days ago seen See more...

Help Desk Technician

Tyndale Company, Inc

Houston, TX

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

6 days ago seen See more...

IT Help Desk Support - Level I

K2 Staffing

Bellevue, WA

Front line defense with customers calling in with technical issues. Ability to properly hand calls off to more experienced technicians when needed. Following tickets through the process until closure.. Password resets. IP Phone s...

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Help Desk Specialist

Arete Technologies, Inc.

Pennsylvania, United States

Previous IT Service Desk experience including:. Experience investigating and supporting end user technology including hardware, printers, phones, and software. Active Directory experience including password reset and basic user an...

6 days ago seen See more...

IT Help Desk Lead

Ifm

Malvern, PA

Respond to technical support requests, troubleshoot and resolve technical issues, and provide advice and guidance to customers. Collaborate with other IT teams to resolve complex technical issues and escalate issues as necessary....

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Service Desk Analyst

Juno Search Partners - Open Positions

Wayne, PA

Engage customer base through the detailed intake of calls into the Service Desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to th...

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Service Desk Analyst I (Information Technology - College of Medicine)

Florida State University

Tallahassee, FL

Responsible for troubleshooting computer hardware and software for solutions. Assists in analysis and development of procedures involving computing and network issues. Assists with the administration of network servers, including...

7 days ago seen See more...

Service Desk Analyst 2

Intuit

Washington, DC

...

a week ago seen See more...

help desk iii - wi resident.

Spherion

Madison, WI

$25.00 - $30.00 per hour

Windows 11. Microsoft O365. InTune. Apple and Android mobile phone support. Cherwell. Scripting and automation. Microsoft Teams/inTune. Identify areas of improvement on policies and procedures regarding how problems are identified...

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Service Desk Support Analyst

Karl Storz Endoscopy - America

Los Angeles, CA

$22.88 - $35.53 per hour

Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. . Work with business partners to colle...

3 days ago seen See more...

NOC Help Desk Agent

Connection

Schaumburg, IL

Acts as next level resolution point from NOC Help Desk Agents, responding to requests for technical assistance, via phone, and electronically with ability to resolve more difficult Level 2 and 3 NOC issues using remote tools. Advi...

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Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

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Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

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Help Desk Manager

Leidos

Maryland, United States

$78,000 - $141,000 a year

The Help Desk Manager oversees all Tier 1 technicians, analysts, and specialists providing technical support to all AFNCR customer requests and inquiries. The Help Desk Manager shall recommend improvements to processes supporting...

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Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

a week ago seen See more...

Help Desk Specialist - Office

Akamai

United States

$70,209 - $105,476 a year

Providing world-class support to customers in-person at Solution Centers and over live chat, ticket and phone channels Providing support to peers in order to craft the best solution for our global customers Being able to utilize r...

2 weeks ago seen See more...

IT Service Desk Support Analyst

State Of California

Sacramento, CA

Close to major freeways, light rail, and transit stops. Enclosed bicycle parking. Close to downtown shopping and restaurants. Close to the Golden 1 Center and Sutter Health Park. INFORMATION TECHNOLOGY ASSOCIATE. Job Application P...

4 days ago seen See more...

Business Analyst Service Desk/Helpdesk Consultant

Mindteck

Trenton, NJ

4 year college degree or equivalent study required. Relevant work experience: 6 to 8 years. Experience as a Business Analyst - Required 5 years. Experience with customer service/end user support/help desk support - Required 5 year...

6 days ago seen See more...

Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

6 days ago seen See more...

IT Lead Analyst, Support Desk

Price Chopper

Buffalo, NY

Overnights may be required as a part of a scheduled shift. Evenings, nights, and weekend required. Holidays. On Call Required....

6 days ago seen See more...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

6 days ago seen See more...

Service Desk Support Analyst

Frontline Managed Services

Saint Louis, MO

You will also need to have strong problem-solving skills and be able to think on your feet.As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will use a vari...

6 days ago seen See more...

Help Desk/Systems Administrator

Bae Systems

Annapolis Junction, MD

$112,420 - $191,070 a year

TS SCI level clearance with appropriate poly required. Five (5) years full time computer science work or experience administering computer systems. This experience shall include installation, configuration, and networking of UNIX...

2 weeks ago seen See more...

Help Desk Support I./ Golden, CO ( Onsite),6+ Months

Suncap Technology

Golden, CO

Manage Help Desk tickets in a timely manner. Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved. Document customer interactions. Resolve customer reported issue...

2 weeks ago seen See more...

Self-Help-Pirate Techs - Service Desk Technical Support

East Carolina University

Greenville, NC

Advertising Department:ITCS CLIENT ENGAGEMENT AND SUPPORTAcademic Term/Year:Spring 2024Position Title:Self-Help-Pirate Techs - Service Desk Technical SupportPosting Number:06137Position Number:06137Student Job Category:Student - S...

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Department Specialist, Third-Party Help Desk

Albertsons Companies

Chicago, IL

$22.84 an hour

Answer pharmacy calls about Third-Party billing, assist retail pharmacies and ensure issues are identified and resolved promptly. Thorough documentation of calls into a proprietary call management system for resolving, escalating,...

2 weeks ago seen See more...

Infrastructure Help Desk Technician

Shehadey Enterprise Solutions Llc

Fresno, CA

$23 - $25 an hour

The helpDesk Technician is the first point of contact for end users seeking technical assistance. Requests can be in person, via the phone, or by email. Request can be for all company-issued IT assets, including PC, laptops, mobil...

2 weeks ago seen See more...

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