Help Desk Analyst jobs

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HELP DESK COORDINATOR

Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer know...

CompanyCrescens Inc.
AddressTrenton, NJ
CategoryInformation Technology
Job typeContractor
Date Posted 6 days ago See detail

Help Desk Coordinator

Crescens Inc.

Trenton, NJ

Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer know...

Help Desk Technician

The Davis Community

Wilmington, NC

State-of-the-art Facilities. On-demand Pay. Benefits begins after 30 days. Low-cost lunches. Free Membership to our gym and indoor pool. Shift differential. Work-life Balance. Growth. Competitive Wages....

Help Desk Manager

Robert Half

Urbandale, IA

***In this unique IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN DES MOINES, IA permanent position you will join a highly successful company of about 1000 employees within a smaller IT department of about 6. You will...

NOC Help Desk Agent - US Remote

Connection

Springfield, IL

Acts as next level resolution point from NOC Help Desk Agents, responding to requests for technical assistance, via phone, and electronically with ability to resolve more difficult Level 2 and 3 NOC issues using remote tools. Advi...

Help Desk Supervisor

Itcnp

Columbia, MD

Identify and provide reporting on Key Performance Indicators and SLAs for the Service Desk. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem...

IT Help Desk for Nursing College (Knoxville/Cleveland TN)

Jersey College

Tennessee, United States

Management of IT Network. Oversight of IT Training. Management of Helpdesk Services. Supervising Emerging Technologies Analysis. Oversee, install, manage and maintain Jersey College's information technology network, including:. Su...

Help Desk Specialist - Dallas Metro Area Residence Required

Vitality Senior Living

Brentwood, TN

Respond to support requests in an expedient manner that quickly resolves end user issues. Provide immediate technical support in person, over the phone, or via remote access as appropriate. Monitor issues through to accepted reso...

Service Desk Analyst

Ivision

Atlanta, GA

Service Desk AnalystTitleService Desk Analyst (Atlanta, GA - Managed Services)DescriptionThe Service Desk Analyst's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes activel...

Tech Support/ Help Desk Engineer

Apexon

Somerset, NJ

Install, modify, and repair computer hardware and software.. Test and repair faulty equipment. Replace component parts computers and printers.. Setup and deployment of new desktops, laptops, phones, and printers.. Train workers in...

Help Desk Technician

Staffsource

Knoxville, TN

As an integral part of our IT department, you will work under supervision and independently to ensure our employees have the necessary assistance with their technical needs.Responsibilities:- Collaborate with internal customers vi...

Help Desk Technician (Hybrid)

Onepath Managed Services

Atlanta, GA

Serve as the first point of contact for end-users seeking technical support via phone, email, and/or chat channels. Caller's concerns will be IT in nature and related to systems, software, or hardware.. Utilize probing questions t...

IT Help Desk Coach

Coursecareers

Atlanta, GA

Have 3+ years of previous IT experience. Be a social media creator or willing to become a social media creator. Be a graduate of the CourseCareers IT Course....

Help Desk Support Specialist

Dobbs Defense Solutions

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

Service Desk Analyst/ Atlanta, GA (Onsite / Remote ),6 Months Contract

Suncap Technology, Inc.

Atlanta, GA

Monitor telephone system and take calls from Client users. Log all reported incidents, Fulfillment Requests (Service Requests) and attempt to resolve issues at 1st contact in accordance with established SLA's. Escalate incidents t...

Help Desk Technician

Storage Post

Atlanta, GA

401(k) for full time employees with up to 4% Employer Match. 100% Employer Paid Medical, Dental and Vision. 25 Paid Days Off Per Year. Field all support tickets through Request Tracker and direct calls from user base. Resolve all...

Tier 1 Help Desk

Bigbear.ai

Columbia, MD

Respond to tickets and support subscription services. Provide Tier 1 Support on Windows devices in a classified environment. Clearance: Must possess and maintain a TS with Polygraph. Associate degree in Computer Science or related...

Help Desk Specialist

Edc Consulting

Albuquerque, NM

Handle telephone and ticket requests with courtesy, accuracy, and respect while receiving and distributing information as necessary. Install, inspect, maintain, and troubleshoot computers, network printers, phones, and other techn...

IT Specialist I - Help Desk (Multiple Positions)

Fort Worth Independent School District

North Richland Hills, TX

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

IT Help Desk 1

Galles Chevrolet

Albuquerque, NM

Job Title: IT Help Desk Specialist Departments: IT and Service Reporting to: CIO FLSA Status: Non-exempt Position Summary Supports the CIO with the general IT Department activities related to the installation and maintenance of in...

Service Desk Analyst

Metropolitan Nashville Airport Authority

Nashville, TN

Apply online. Interview. Offer. Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, credit check, and breath alcohol test. Onboarding. Deferred compensation plans. Edu...

Client and Help Desk Specialist

Eastern New Mexico University

Portales, NM

Provide technical customer service to clients. Manage Help Desk software. Escalate work tickets as needed. Hire, train, and monitor the performance of ITS student workers. Coordinate activities of ITS student workers. Monitor help...

End User - Help Desk Support

Bct Llc

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

Help Desk Support Technician

Decisionpoint | Cortek

Baltimore, MD

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

HELP DESK TECHNICIAN II

Ignite

New Cumberland, PA

Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end users and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, came...

Airport Junior Help Desk Technician

City Of Cleveland

Cleveland, OH

Provide First Level Support:. Respond promptly to incoming Help Desk tickets and calls. Diagnose and resolve technical issues related to Cisco networking equipment, Microsoft operating systems, and phone systems. . Troubleshoot Ne...

Help Desk Coordinator

Heinens Inc

Cleveland, OH

Provides fast, proactive responses to all phone calls and emails for IT related requests. Creates open tickets, resolve issues, and/or forward, as appropriate. Supports customers appropriately, with a sense of urgency. Works colla...

Tier 1 Help Desk Technician

Tresco, Inc.

Las Cruces, NM

Provide end-user support and collaborate with Level 2 for troubleshooting. Manage equipment inventory and represent professionalism in customer service. Handle software installations, basic troubleshooting, and escalate when neces...

Help Desk Specialist II

Abacus Solutions Group

Artesia, NM

Set up or repair computer equipment and related devices. Maintain system capabilities by testing existing equipment and programs. Try out new systems and software. Document changes, revisions and problems. Train users on proper us...

IT Level II Help Desk

Remington Hotels

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

Student Information System Help Desk - Technology (2023-2024)

Prosper Independent School District

Prosper, TX

Comprehensive understanding of a district's SIS or similar Student Information System. Ability to provide the highest level of customer service and public relations. Ability to communicate effectively, both orally and written, wit...