Help Desk Analyst jobs in Texas
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HELP DESK ANALYST
Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...
| Company | Collin College |
|---|---|
| Address | Frisco, TX |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | 6 days ago See detail |
Help Desk Analyst
Collin College
Frisco, TX
Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...
6 days ago seen See more...
- View all Collin College jobs - jobs in Frisco, TX
Help Desk Analyst / Customer Support
Findhelp, A Public Benefit Corporation
Austin, TX
$52,000 - $65,000 a year
Perform incident triage and maintain ownership until resolved or escalated for further research. Build ongoing relationships with internal clients (CSM/CEM/Curation/Prodsup) Answer and resolve incoming Helpdesk incidents via vario...
a month ago seen See more...
Help Desk Analyst
Govtact
Fort Worth, TX
From $15.50 an hour
401(k). 401(k) matching. Dental insurance. Health insurance. Health savings account. Paid time off. Parental leave. Retirement plan. Vision insurance. 8 hour shift. Help desk: 1 year (Preferred). IT: 1 year (Preferred). US Citizen...
2 months ago seen See more...
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IT Analyst / Help Desk
Symbiotic Services
Dallas, TX
Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...
6 days ago seen See more...
- View all Symbiotic Services jobs - jobs in Dallas, TX
Help Desk Associate Analyst
Texas State Technical College
Austin, TX
$35.2K - $44.6K a year
Employee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community. Respond promptly to telephone calls and ema...
a week ago seen See more...
Senior Analyst, Price Desk
Iron Mountain
Austin, TX
We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you...
2 days ago seen See more...
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Help Desk Specialist (Level I, Ii Or Iii)
Del Mar College
Corpus Christi, TX
This is accomplished by coordinating the timely and efficient resolution of all support requests; maintaining hardware and software equipment and resources; and providing research, development, and consultation. Employment resulti...
5 days ago seen See more...
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IT Specialist I - Help Desk (Multiple Positions)
Fort Worth Independent School District
North Richland Hills, TX
Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...
6 days ago seen See more...
IT Level II Help Desk
Remington Hotels
Dallas, TX
Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...
6 days ago seen See more...
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Student Information System Help Desk - Technology (2023-2024)
Prosper Independent School District
Prosper, TX
Comprehensive understanding of a district's SIS or similar Student Information System. Ability to provide the highest level of customer service and public relations. Ability to communicate effectively, both orally and written, wit...
6 days ago seen See more...
IT Level II Help Desk
Remington
Dallas, TX
Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...
6 days ago seen See more...
- View all Remington jobs - jobs in Dallas, TX
Help Desk Rep II
Ncr Atleos
Frisco, TX
Ability to understand the current state of ATMs to fully diagnose problems for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feed...
6 days ago seen See more...
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Help Desk Technician I
Garver
Frisco, TX
Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...
6 days ago seen See more...
- View all Garver jobs - jobs in Frisco, TX
Help Desk / Desktop Support - Asset Management
Arthur Grand Technologies
San Antonio, TX
Investigate, locate, and retrieve lost or unreturned assets using available systems. Communicate with customers on the status of IT Inventory request tickets. Resolve work orders or assign to Warehouse staff for processing. Mainta...
6 days ago seen See more...
SAP Tier II Help Desk Specialist (Spending Chain)
Accenture Federal Services
San Antonio, TX
Responsible for contributing to and driving development of the Functional, end solution on a SAFe (Scaled Agile Framework) Agile Scrum Team. The team member will work across SAP Modules i.e. MM, SD, FI, FM, CO with a focus in Spen...
6 days ago seen See more...
Help Desk Technician III
General Dynamics Corporation
San Antonio, TX
Utilize the current customer provided priority matrix as an order to responding to service requests (e.g. trouble tickets).Core HW and SW - Support for common, standard user workstations, and associated software (standard/common c...
6 days ago seen See more...
IT Help Desk Technician II
Stellantis Financial Services Us
Addison, TX
Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...
6 days ago seen See more...
IT Help Desk Technician II
Stellantis Financial Services
Addison, TX
Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...
6 days ago seen See more...
IT Help Desk Technician
Fortis Payment Systems Llc
Plano, TX
Serve as the first point of contact for employees seeking technical assistance over the phone, email or Teams. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Changing configurations, settings...
6 days ago seen See more...
- View all Fortis Payment Systems Llc jobs - jobs in Plano, TX
Help Desk Technician
Meador Staffing Services
Webster, TX
Perform remote troubleshooting through diagnostic techniques. Determine the best solution based on the issue and the details provided. Direct unresolved issues to the next level of support personnel. Provide follow up for customer...
6 days ago seen See more...
- View all Meador Staffing Services jobs - jobs in Webster, TX
Help Desk Support (Level 1)
Addison Group
Houston, TX
Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...
6 days ago seen See more...
- View all Addison Group jobs - jobs in Houston, TX
Software Help Desk and Training Manager
Carina Software Inc
Houston, TX
Establish a dedicated Help Desk and Training organization that supports Omniras ambitious growth plan. Lead the team that provides Help Desk and Training Services to our client base. Gain a deep understanding of Omniras solution...
6 days ago seen See more...
- View all Carina Software Inc jobs - jobs in Houston, TX
Help Desk Technician
Tyndale Company, Inc
Houston, TX
Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...
6 days ago seen See more...
- View all Tyndale Company, Inc jobs - jobs in Houston, TX
Ivanti Service Desk Management Suite Analyst / Engineer
Rovust
Dallas, TX
The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...
6 days ago seen See more...
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Help Desk Technician
Tyndale Usa
Houston, TX
$28 - $30 an hour
Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...
2 weeks ago seen See more...
- View all Tyndale Usa jobs - jobs in Houston, TX
Help Desk Support I
Conquer Employment
Garland, TX
$20 - $26 an hour
Ability to identify and organize Help Desk tickets according to priority and quickly escalate tickets to Infrastructure Support and Programming as necessary. Perform PC and printer hardware repairs and upgrades. Perform operating...
2 weeks ago seen See more...
- View all Conquer Employment jobs - jobs in Garland, TX
Help Desk Technician
Alert Tech
Webster, TX
$18 - $21 an hour
Fast-paced. Growth opportunities. Casual work attire. Safe work environment. Serve as the first point of contact for employees seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic...
2 weeks ago seen See more...
- View all Alert Tech jobs - jobs in Webster, TX
Help Desk Tier I
Acuren Inspection, Inc.
La Porte, TX
Handle Tier 1 technical issues through company ticketing system, Sysaid. Troubleshoot issues related to computer hardware, software, networking, and phone systems and resolve within established SLAs. Communicate with the customer...
2 weeks ago seen See more...
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Help Desk Agent - Dallas/TX
Glory Global Solutions
Dallas, TX
$18 - $20 an hour
Provides technical support and troubleshooting assistance to end users via telephone on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests. Rel...
2 weeks ago seen See more...
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Help Desk Technician
Yesway
Fort Worth, TX
Triage, own and resolve Tier 1 Service Desk Incidents and requests via our ServiceNow ticketing system, MS Teams, following documented processes. Provide operational support of Yesway retail systems infrastructure including point...
3 weeks ago seen See more...
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