Help Desk Analyst jobs in New York, NY

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HELP DESK ANALYST

You will be working with different IT teams, corporate departments, business units, consultants, vendors, and service providers to ensure timely resolution of all technical issues while providing excellent customer service.Respons...

CompanyTegna
AddressNew York, NY
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Help Desk Analyst

Tegna

New York, NY

You will be working with different IT teams, corporate departments, business units, consultants, vendors, and service providers to ensure timely resolution of all technical issues while providing excellent customer service.Respons...

Analyst - IT Help Desk

Sullivan & Cromwell

New York, NY

$95,000 - $115,000 a year

Manage workflow by inputting accurate problem description and resolution data in incident management system for all calls received. Field escalated tickets from phone support Level 1 team. Visit user offices to troubleshoot issues...

Senior Analyst, Price Desk

Iron Mountain

New York, NY

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you...

Help Desk Support Technician

Nesco Resource

New York, NY

$25.00 to $30.00 •

Troubleshoot and resolve incidents related to end-user devices i.e. laptops, desktops, cell phones, software, ip phones, printers, AV equipment, basic networking issues, etc.;. Resolve service requests i.e. software installations,...

Service Desk Analyst I

Inovalon

New York, NY

Provide telephone-based end user technical support for office and remote personnel to ensure prompt service restoration of various systems and applications;. Display superior customer service with every end user interaction, stron...

Senior Budgeting Analyst / Trainee 1 (NY HELPS)

York State Department Of Labor

New York, NY

NY HELP Yes Agency Children & Family Services, Office of Title Senior Budgeting Analyst / Trainee 1 (NY HELPS) Occupational Category Administrative or General Management Salary Grade 18 Bargaining Unit PS&T - Professional, Scienti...

L2 Help Desk Technician

Jacobs

New York, NY

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

Help Desk - Diagnostic Support Rep

York State Department Of Labor

New York, NY

Provide hardware and software phone support for customer mobile devices.. Provide assistance on testing new releases and documenting processes.. Document customer contacts through ticketing system.. Provide support on the MATCO Di...

Service Desk Analyst

Simpson Thacher & Bartlett Llp

New York, NY

$65,000 - $95,000 a year

Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10, Outlook, MS Office, Worksite, Diaries, IE,...

Senior Help Desk Technician

Studio Museum In Harlem

New York, NY

$55,000 - $75,000 a year

Manage the workflow of IT Help Desk, assign trouble tickets to staff, and adhering to user timelines. Accurately document, triage, resolve, and follow up on support tickets. Coordinate and/or serve as initial contact via telephone...

MSP - Help Desk

My It Crew

New York, NY

Our clients love us and oursatisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

Structured Credit Desk Analyst Vice President

Barclays

New York, NY

$155,000 - $250,000 a year

Using credit skills to underwrite and evaluate corporate debt investments, with a focus on middle market lending across all industries. Preparing concise approval documents through reviewing investment memos, industry research, fi...

Help Desk Technician

God S Love We Deliver

New York, NY

$25 - $29 an hour

The Help Desk Technician supports desktop, laptop, phone, and related infrastructure systems for Gods Love We Deliver, focusing on user support. This person works closely with the Systems team, vendors, and third-party consultant...

Service Desk Analyst

Financial Times

New York, NY

$27 - $29 an hour

Provide telephone, remote and desk-side support to the business, both locally and globally when needed. Manage calls and tickets within your team and your personal queue to ensure that SLA targets are met. To ensure that customers...

Enterprise Service Desk Analyst

York Iso

New York, NY

Provide Tier 1 technical support for internal customers reported in person, over the phone, through email or chat, or in NYISO's ITSM Service Catalog. Tier 1 support includes basic resolution of software and hardware problems, req...

Help Desk Administrator

Ispot.tv

New York, NY

Monitor the Help Desk support ticket queue and provide timely support when requested. Provide onsite as well as remote technical support. Deploy Windows and Macintosh laptops to iSpot employees. Manage laptop/accessory inventory a...

Help Desk Support

Themesoft

New York, NY

$47K - $59.5K a year

Assisting end users with system issues via phone and email. Testing system functionality to determine root cause of user reported issues. Ensure program requirements, regulations, and policies are understood, documented, and adher...

Help Desk Technician - MSP

My It Crew

New York, NY

Our clients love us and oursatisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

Help Desk Technician - MSP

My It Crew

Brooklyn, NY

$36,000 - $50,000 a year

Our clients love us and our satisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

Help Desk Associate

Fortune Society Inc

Long Island City, NY

$24.73 an hour

Effectively and efficiently provide desktop and remote technical support in a timely manner Effectively install, configure, diagnose, troubleshoot, and repair hardware and related equipment including: PCs, laptops, mobile devices...