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SalaryExpression is looking for an Oracle Help Desk Analyst to join our team. The position is 100% remote, but must be available for occasional on-site meetings in the Washington DC area. You will be supporting several DoD agencies in Oracle, including Budgets, federal accounting, and sub-ledger activities. The project supports sustainment activities for 24 different agencies.
Responsibilities include:
- Managing and resolving Help Desk tickets (Tier 2 and 3 Support).
- Provides troubleshooting support to a user community employing Oracle EBS applications, OBIEE and Hyperion.
- Diagnoses problems and provides applicable remedies.
- May serve as a team leader in operations.
- If system changes are needed to resolve an issue, then the owner of the ticket will need to complete that process and do all required tasks from initial analysis through production validation.
Requirements:
- Must have at least 2 years of Oracle P2P for federal environment experience.
- Knowledge of federal procurement processes in Oracle.
- Bachelor's Degree
- Sensitivity Level: IT-2 – Sensitive
Benefits:
Expression offers competitive salaries and benefits, such as:
- 401(k) matching
- PPO and HDHP medical/dental/vision insurance
- Education reimbursement
- Complimentary life insurance
- Generous PTO and holiday leave
- Onsite office gym access
- Commuter Benefits Plan
Equal Opportunity Employer/Veterans/Disabled
