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Help Desk Analyst jobs in Washington, DC

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IT HELP DESK ANALYST - NAVSEA CHIEF INFORMATION OFFICE

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

CompanySynchron, Llc
AddressWashington, DC
CategoryInformation Technology
Salary$57.8K - $73.2K a year
Job typeFull-time
Date Posted a month ago See detail

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

a month ago seen See more...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

a month ago seen See more...

6+ Years in Help Desk Analyst - Washington DC (onsite)

Capitaltechsolutions Inc

Washington, DC

$22 - $25 an hour

8 hour shift. troubleshooting complex software related issues: 3 years (Preferred). Knowledge of Microsoft Office Suite: 2 years (Preferred). make nontechnical users comfortable with complex concepts: 3 years (Preferred). install,...

2 months ago seen See more...

Help Desk Analyst

Trillion Technology Solutions

Washington, DC

$52.1K - $66K a year

2-6 years of experience providing Help Desk support Associate or bachelor's degree preferred. Experience with ServiceNow preferred. Provide Tier 1 and Tier 2 support All incidents escalated to Tier II must contain details of troub...

2 months ago seen See more...

Help Desk Analyst

Majus Consulting

Washington, DC

$47.1K - $59.6K a year

Respond to service requests via telephone, email, or in-person to resolve reported issues promptly.. Utilize automated remote-control software for efficient issue resolution. Triage and escalate service requests. Log and track ser...

2 months ago seen See more...

Help Desk Analyst

Nasscomm

Washington, DC

$30 - $40 an hour

No more than 3 years experience in Help Desk setting. Basic computer skills including working with MS Word, MS Excel, MS PowerPoint, Google applications (Gmail, calendar, Google Docs, Google Sites), and databases. Ability to prov...

2 months ago seen See more...

Mid-Level Help Desk Analyst

Bay State

Washington, DC

We have an exciting opportunity for a Mid-Level Help Desk Analyst to join our team. Required Experience/Skills: At least 5 years of IT experience required. Candidate must be self-motivated with a strong work ethic Candidate mus...

2 months ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

6 days ago seen See more...

Help Desk Specialist (Part-Time) New

Dkw Communications

Washington, DC

$67k-84k (estimate)

Create and delete user account and electronic mailboxes to control access to network and application resources for onboarding and offboarding processes. Set user account access to network resources based on the organizations syst...

20 hours ago seen See more...

Analyst, Help Desk - SEDS

District Of Columbia Public Schools

Washington, DC

$61,945 - $69,876 a year

The Information Technology team provides DCPS students and staff in every school with the infrastructure, systems, and support to use technology effectively to accelerate student achievement. The Assessments team leads and support...

a month ago seen See more...

Tier 1 Help Desk Analyst

Securigence Llc

Arlington, VA

$46.9K - $59.4K a year

Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management and password services, diagnosing and resolving issues on unclassi...

2 months ago seen See more...

Application Tier III Help Desk Analyst

Dane, Llc

Arlington, VA

$80,000 - $100,000 a year

Use a ticket system to enter and track trouble ticket status from beginning to end. Meet Help Desk Deliverables and contract performance requirements. Provide enterprise-level technical support to internal and external customers....

2 months ago seen See more...

Tier-1 Help Desk Analyst

Get Me The Gig

Arlington, VA

Answer, validate and triage incoming: Phone-in incidents and requests from internal County employees, Email submitted incidents and request from internal County employees, and Self-service ticket submissions routed from internal C...

2 months ago seen See more...

Service Desk Analyst 2

Intuit

Washington, DC

...

7 days ago seen See more...

Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

a week ago seen See more...

Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

a week ago seen See more...

Help Desk Analyst

Boozallen

Silver Spring, MD

With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms. Our offerin...

2 months ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

3 weeks ago seen See more...

IT Help Desk Support Specialist

Csa – Careers

Washington, DC

$68.2K - $86.3K a year

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, trouble...

3 weeks ago seen See more...

Help Desk Agent II-Americorps/CNCS

Dhara Consulting Group

Washington, DC

$42,250 - $76,375 a year

Configures, installs, and supports desktop computers, laptop computers, mobile devices, printers, monitors, portable data storage devices, and other general peripherals. Relocates IT equipment including desktop computers, printers...

3 weeks ago seen See more...

IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

a month ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

a month ago seen See more...

Help Desk Manager

Gointellects

Washington, DC

$111k-142k (estimate)

Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. P...

4 weeks ago seen See more...

IT Help Desk Support Specialist

Csa - Careers

Washington, DC

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates.. Install, support, troub...

4 weeks ago seen See more...

Help Desk Technician

Community It Innovators Inc

Washington, DC

$40.8K - $51.7K a year

Description:The Help Desk Technicians primary responsibility is to provide basic technical support to Community IT clients. The Help Desk Technician is a vital position for delivering a customer experience that is consistent with...

a month ago seen See more...

Help Desk Support Specialist II

The Mil Corporation

Washington, DC

$45,000 - $55,000 a year

Provide customer service support during one of three 8-hour shifts, by responding to IT issues, requests for service, and inquiries pertaining to IT equipment and peripherals. Manage service requests, escalating as appropriate wit...

a month ago seen See more...

IT Help Desk Technician Tier II

The Ford Agency

Washington, DC

$51.4K - $65.1K a year

Serve as an escalation support from Tier 1 Help Desk Thoroughly document support requests through ServiceNow Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions Resolve service re...

a month ago seen See more...

L2 Help Desk Technician

Jacobs Engineering Group Inc.

Washington, DC

$147,000 - $157,000 a year

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

a month ago seen See more...

Help Desk Specialist II

Watermark Risk Management International

Washington, DC

$70.7K - $89.5K a year

OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. Software installation and support of commercial software and relate...

a month ago seen See more...

Mid-level Help Desk Support Technician

Chenega Mios

Washington, DC

$61.3K - $77.6K a year

Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals...

a month ago seen See more...

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