Issuing Operator - Office & Admin Specialist

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Job Details
Working Title: Issuing Operator
Job Class: Office and Administrative Specialist
Agency: Public Safety Dept

• Who May Apply: Open to all qualified job seekers and DPS employees eligible to bid (permanent, classified employees in the same job and class). Eligible bidders should apply through self-service and confirm their bid by emailing megan.lund@state.mn.us by 01/23/2024.
• Date Posted : 01/17/2024
• Closing Date : 01/30/2024
• Hiring Agency/Seniority Unit : Public Safety Dept / Public Safety-AFSCME
• Division/Unit : DVS Administrative Svcs 2 / DVS Issuing 2
• Work Shift/Work Hours : Day Shift / M, Tu, Th, Fri 8am-4:30pm & Wed 10:30am-7pm
• Days of Work : Monday - Friday
• Travel Required : No
• Salary Range: $18.28 - $23.95 / hourly; $38,168 - $50,007 / annually
• Classified Status : Classified
• Bargaining Unit/Union : 206 - Clerical/AFSCME
• Work Area : Town Square - 445 Minnesota St., St. Paul, MN
• FLSA Status : Nonexempt
• Telework Eligible : Yes
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

Make a difference in the lives of Minnesotans.
The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
Job Summary
The Issuing Operator enters information on the driver's license database so that customers receive correct and complete information on their driver's licenses, identification cards and instruction permits. Read, understand and interpret records of examination, driver's license, instruction permit and identification card applications.
Qualifications
Minimum Qualifications

1. Data entry skills sufficient to receive, review, and compare documents and accurately enter data.
2. Skill in customer service sufficient to respond and communicate effectively; collaborate with coworkers as needed.
3. Abilty to read, write and speak English sufficiently to understand and be understood when responding to internal and external business partners and customers

Preferred Qualifications

1. Knowledge of basic computer programs and office equipment, email and internet.
2. Must be dependable and excellent attendance is essential.
3. Ability to work cooperatievely with individuals from diverse backgrounds and underserved communities.
4. Graduate of one of the following public sector training programs: Project for Pride in Living, HIRED, Goodwill Easter Seals, Twin Cities Rise, Takoda, Hmong American Partnership,CLUES or similar Department of Employment and Economic Development (DEED) sponsored workforce development programs.

Physical Requirements
Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties
Additional Requirements
This position requires successful completion of the following:
It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:
1) Criminal history
2) Reference check
3) Fingerprinting check (EDL)
4) US citizenship check
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
If you have questions about the position, contact Megan Lund at megan.lund@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Megan Lund at megan.lund@state.mn.us .
About Public Safety Dept
The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,200 dedicated employees operating programs statewide that all have one goal: Building a safer Minnesota.
Why Work for Us
Diverse Workforce
We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency's mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
AN EQUAL OPPORTUNITY EMPLOYER
The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We provide reasonable accommodations to all qualified applicants with disabilities throughout the application and interview process.
If you need alternative access to the online applications system, please email the job information line at careers@state.mn.us or call 651-259-3637 .
For accommodations or questions about accessibility specifically relating to this job announcement, please email the Affirmative Action Division at angela.geraghty@state.mn.us or call 651-201-7136 .