Customer Experience Manager jobs in Chicago, IL

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MARKET RESEARCH & CUSTOMER INSIGHTS MANAGER

Manage the Market Research and feedback program end-to-end, from understanding research objectives, selecting the appropriate methodology, managing survey platforms, and sharing insights/recommendations with stakeholders and execu...

CompanyProtos Security, Llc
AddressRemote
CategorySales/marketing
Salary$71.2K - $90.2K a year
Job typeFull-time
Date Posted 2 months ago See detail

Market Research & Customer Insights Manager

Protos Security, Llc

Remote

$71.2K - $90.2K a year

Manage the Market Research and feedback program end-to-end, from understanding research objectives, selecting the appropriate methodology, managing survey platforms, and sharing insights/recommendations with stakeholders and execu...

Online Community Manager and Customer Support - US Based

Socialbear

Remote

$14 an hour

Previous experience delivering Online Customer Support and Community Management. Knowledge of PC Gaming and gaming related platforms and forums. Excellent written and verbal communication skills. Some experience with Phone Support...

Customer Success Manager

Cordance

Remote

$76.9K - $97.3K a year

Serve as the primary point of contact for assigned accounts; build and maintain strong partnerships to understand customers industries, business objectives, challenges, and opportunities to increase adoption of WebPresented produ...

Customer Service Manager

Shipmonk

San Bernardino, CA

From $75,000 a year

Deep dive into each assigned top tier account, learning the business of each client. Align with the client's goals to better guide and service them. Establish long-standing, trusted relationships with clients, and develop open and...

Senior Customer Success Account Manager

Docusign

Remote

$37.07 an hour

Prevent risk and drive growth in our customers through early engagement, driving value, engaging with key collaborators as measured by renewal outcomes Achieve financial and strategic revenue, bookings and billings targets Maintai...

Customer Service Manager

Upl Ltd

California, United States

$80,000 - $100,000 a year

Bachelor's Degree from accredited college/university is preferred. Minimum 3 years of experience as a Customer Service Manager or related role. Proficiency in SAP required. Strong MS Office skills, including Word, Excel and Outloo...

Manager, Customer Success

Deel

Remote

$84.3K - $107K a year

Managing a growing team of Customer Success Managers in your region; recruiting, hiring, and training new team members Serving as a coach and a leader, helping to develop the skills of your CSMs as they help customers achieve thei...

Customer Success Manager, MM

Deel

Remote

$75.6K - $95.8K a year

Accounts: The CSM - MM will be responsible for a high volume of small spend accounts in either our SMB/MM or ENT segments. Risk: Identify and flag risks that will lead to customer churn. Relationships: Build relationships with cli...

Customer Service Manager

Perry Baromedical

Florida, United States

$70,000 - $85,000 a year

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Weekends as needed. Riviera Beach, FL 33404: Relocate before starting work (Required)....

Customer Service Manager

Upl Na Inc.

California, United States

$80,000 - $100,000 a year

Bachelor's Degree from accredited college/university is preferred. Minimum 3 years of experience as a Customer Service Manager or related role. Proficiency in SAP required. Strong MS Office skills, including Word, Excel and Outloo...

Customer Success Manager, West Coast

Imagine Learning

Remote

$63,410 - $67,500 a year

Position Type : This is a regular, full-time position. Compensation : Base pay is anticipated to be between $ 63,410 and $ 67,500 per year. Eligible employees may also receive incentive/commission/annual bonus pay based on individ...

Customer Success Manager

Highland Electric Fleets

Remote

$71.8K - $90.9K a year

Customer Relationship Management: Build and maintain strong, long-lasting customer relationships by working with transportation directors, maintenance staff, drivers and other essential operations staff to understand their operati...

Customer Success Manager

Torsh Inc.

Remote

$50,000 - $70,000 a year

Guide a portfolio of customers throughout their journey with TORSH to create an enduring, expanding, and rewarding partnerships. Develop an understanding of key customer needs/goals and map out a recommended process for using the...

Customer Success Manager

Anka

Remote

$71.1K - $90K a year

Be accountable for a dedicated seller portfolio,. Upsell Anka's different solution: Anka Shipping, Anka Pay and Anka Marketplace,. Reply within the required response time and qualitatively to the sellers on our CRM (at least 40 ti...

Customer Success Manager

Meltwater Group

Texas, United States

$57,000 - $115,000 a year

Manage the alignment of customer needs with internal stakeholders, including Premium Support, Renewal Manager, and account managers. Provide strategic guidance and support to drive comprehensive adoption of Meltwater solutions, en...

Customer Service Manager - Call Center

Peaceful Valley Farm & Garden Supply

Remote

$22 - $24 an hour

Generous paid time off. 401(k) plan. Health insurance (medical, dental, vision, chiropractic). Employee store discounts. Safe, enjoyable working environment. Demonstrated leadership and supervisory roles within a Customer Service...

Customer Success Manager

Ge Healthcare

Remote

$107,120 - $160,680 a year

Imaging 360 for Operations: A single platform to provide radiology specific department analytics, cloud-based radiology imaging protocol management tools, a remote collaboration tool for CT and MR technologists and a Dose monitori...

Regional Economics Manager, Market Access & Customer Economics (remote)

Medtronic

Minnesota, United States

$144K - $183K a year

Deliver and communicate impactful economic value evidence, messaging and tools to MDT customers (C-suite, hospital administration, payers, and physicians) demonstrating a mastery of all economic and relevant clinical evidence for...

Senior Engagement Manager (Senior Customer Success Manager)

Expel

Herndon, VA

$122,400 - $177,500 a year

Deepen your expertise in the security market and how organizations mitigate risk, implement strategy, and improve their security posture. Extend your network of security leaders across a wide variety of industries. Provide you a f...

Customer Service Dispatch Manager

Warrior Service Company Llc

Florida, United States

$50,000 - $65,000 a year

Manage assigned customer projects to ensure that project Customer Service level agreements are met; customers expectations are fulfilled & that the customer relationship is handled best within the scope of the contract or project...

Customer Success Manager

Openloop Health Inc

Iowa, United States

$60,000 - $70,000 a year

Build trust and develop a trusted advisor relationship with assigned accounts. Support and participate in all functions of the customer facing team including, but not limited to:Managing meetings and workflows such as legal, custo...

Customer Success - Account Manager

Mtab Llc

Yorba Linda, CA

$62,500 - $70,000 a year

You will be the face of our company to the world. Youll spend a portion of your time on behind the scenes paperwork/administrative tasks, but a good portion meeting with customers virtually and where possible face-to-face. Youll...

Manager, Customer Support

Openspace

Chicago, IL

$76.5K - $96.9K a year

Work directly with management to help manage the day to day success of the Support team Evaluate the day to day processes for the team and suggest and roll out new process and procedures changes to drive continuous improvements Re...

Account Manager, Client Experience (Remote)

Merchants Fleet

Chicago, IL

$68.2K - $86.4K a year

Responsible for the comprehensive management of client relationships, serving as the primary point of contact for addressing daily client issues, ensuring swift resolution, and escalating matters when necessary. Continuously exhib...

Customer Service Manager

Victoria's Secret

Plantation, FL

$47,210 - $51,261 a year

401(k). Dental insurance. Flexible schedule. Health insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. Weekends as needed. In-person. Plantation, FL 33388: Relocate before starting work (Required)....

Customer Success Manager

Home Care Pulse Llc

Remote

$47.2K - $59.8K a year

We are in a high-growth market segment. HCP operates in one of the fastest-growing segments in the healthcare industry. The demand for post-acute care is reaching unprecedented levels, driven by the fact that 10,000 US adults are...

Customer Success Manager ( Hawaii)

Access Telehealth

Hawaii, United States

$25 - $35 an hour

Act as the Customer Success Representative for assigned accounts, serving as the primary interface point between Respiri and our clients, ensuring they receive value every step of the way. Act as a liaison within the organization,...

Sr. Manager, Customer Service

Yusen Terminals Llc

California, United States

$120,000 - $150,000 a year

Manage quality control and compliance with CBA of Office Clerical Union (OCU) regarding staffing and payroll of OCU employees including Time-In-Lieu Claim handlings (Tracking, internal training of TIL cases and discussion with OCU...

Customer Care Order Manager

Laundrylux

Inwood, NY

$65,000 - $75,000 a year

We offer a comprehensive health benefits package including medical and dental plans as well as 401(k) and so much more! Ask our recruiting team for more information. Serve as primary point of contact for all customers in your terr...

Senior Manager, Customer Advocacy and Thought Leadership (REMOTE - USA)

Beckman Coulter Diagnostics

Brea, CA

$150,000 - $175,000 a year

Build innovative strategy, tools and tactics to engage national and regional strategic customers Create and manage experiences to showcase Beckman Coulter; at times expanding these experiences to include other Danaher operating co...