Customer Experience Manager jobs in Chicago, IL

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CUSTOMER SUCCESS MANAGER

Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...

CompanySilkroad Technology
AddressRemote - Oregon, United States
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Customer Success Manager

Silkroad Technology

Remote - Oregon, United States

Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...

Engineering Manager - Workflow Experience

Zapier

United States

Identifying opportunities to provide account admins with real-time insights into task usage and performance, increasing value awareness across the Zapier Automation Platform.. Collaborating closely with Design, Product, and Engine...

Cybersecurity Customer Success Manager

Cyberhaven

United States

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

Member Experience Manager for Seniors in Tucson

Adecco

Arizona, United States

$ 55000 - $ 60000 / Year

In partnership with the Center Manager, oversee and monitor a best-in-class customer service experience with demonstrated continuous improvement to member satisfaction scores. Respond to member inquiries, comments, and feedback ac...

Customer Success Manager

Anagram

United States

Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...

Motorclothes Sales Manager, Retail Sales Experience Required - Now Hiring

Doc's Harley-Davidson

Missouri, United States

Great pay plan!. Health, Dental, Vision, and Disability Insurance. Employee discounts. 401(k)with match - we invest in our team.. We offer training paid by the dealership through Harley-Davidson University. We are a growing...

Permanent Assistant Manager, Guest Experience | Gaithersburg

Lululemon Athletica

Maryland, United States

Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. Engage team members by helping them understand how...

Cloud Customer Relationship Manager

Saic Motor

HERNDON, VA

Act as the primary liaison between the company and our customers, building and maintaining strong relationships. Respond promptly to customer inquiries via various channels with professionalism. Communicate and work with team to s...

Customer Success Manager

Spaceback

Remote - Oregon, United States

ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...

Customer Success Manager, SMB

1Password

United States

Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...

Experienced Annuals/Perennials Buyer & Customer Service Associate, Full-Time

Wilson Farm

Lexington, MA

This position pays from $20.00/hr.Primary Responsibilities for a Plant Buyer Sourcing, negotiating and purchasing a diverse and high-quality selection of annuals and perennials ahead of seasonal/weekend retail purchasing demand....

Manager in Training - Patient Experience

Hca Midwest Health

Overland Park, KS

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Customer Experience Agent

Emerald Staffing

Oregon, United States

Answer multiple customer requests through phone, chat, and email, as they come through the queue. Utilize resources to obtain solutions for customer issues. Maintain clear understanding of gambling laws, regulations, and complianc...

Associate Consulting Engineer- Customer Experience at CDW Careers

Cdw

Remote

Pre-Sales listen and observe sales activities, maintain professional demeanor in client and vendor interactions, understand the customer needs, asks appropriate questions. Provide in-depth technical expertise on specific platfor...

Senior Director - Customer Experience Technology - CPaaS, API & GenAI - Remote USA

Gartner

Remote - Texas, United States

You are a team player who values expert insights, bold ideas and intellectual courage. You are always learning and looking to discover whats next in technology. You pursue personal excellence through team collaboration and consen...

Senior Customer Lifecycle Marketing Manager

Gitlab

United States

Create and continuously optimize email marketing programs that leverage 3rd party signals (e.g. firmo or demographic) as well as customer behavior data to drive revenue growth or prevent churn.. Partner with Customer Success to co...

Customer Account Manager

Claas

Indiana, United States

Competitive

Responsible for identifying and developing new accounts, retaining customers, growing revenue and strengthening the overall relationship with existing customers.. Responsible for the attainment of targeted retail (new and used eq...

Customer Service - Self Storage Manager

Public Storage

Colorado, United States

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm). Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

Team Leader, Customer Experience & Outreach

Crate & Barrel

Texas, United States

Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader. Coach associates on exceptional performance and maintain a strong visible presence in the department/work...

Customer Experience Trainer

Resident Home

Remote

$50,400 - $68,000 a year

Develop, maintain, and improve the Customer Experience training materials, methods, and resources for our Customer Success team in alignment with the needs and objectives of CSAs, Sales Specialists, and Customer Success leadership...

VP of Customer Experience

Skywire Holdings Inc

Remote

$120,000 - $145,000 a year

Strategic Leadership: Develop and execute the strategic vision for GiGstreems Customer experience, driving toward a WOW experience with every interaction. Customer Advocacy: Champion the voice of the customer within the organizat...

Guest Experience Manager (Japanese/English)

Hilton Grand Vacations

Hawaii, United States

Salary Range: $61,000 $62,400 per year Medical, Dental, and Vision insurance from Day One Financial Wellness 401k plan with company match, Life insurance, Company stock purchase program Team Member Travel Program enjoy disco...

Customer Management Systems - Billing and Training Manager

Highline Services Llc

United States

$75,000 - $95,000 a year

Oversee and streamline billing processes for prepaid and postpaid subscribers Manage and assist the team responsible for monthly subscriber billing Manage and assist with products and pricing configuration, testing and implementat...

Customer Experience Concierge, Centurion Lounge – Philadelphia Airport

Amex

Pennsylvania, United States

$20.00 - $22.12 an hour

Welcoming and providing access to our Card Members upon arrival at reception. Being accountable and taking ownership of the customers experience from beginning to end. Creating innovative ways to resolve customers issues or conc...

Entry-level Customer Experience Representative

Lube-Tech

Minnesota, United States

$34.5K - $43.7K a year

Medical Plan options, including fertility coverage and free mental health and telehealth coverage. Dental, and Vision Insurance. FSA/HSA options. Paid parental leave. Company-provided short-term disability, long-term disability an...

FMLA Customer Experience Specialist - Kansas

Compsych Corporation

Kansas, United States

$37.7K - $47.7K a year

Administer and adjust Family Medical Leave Act (FMLA), State, ADA, and company leaves as mandated by state and federal guidelines and in coordination with our customers policies. Handle high volume of incoming calls in a prompt a...

Customer Experience Marketing Specialist

Intermountain Healthcare

Utah, United States

$32.29 - $50.84 an hour

Facilitate NBA strategy development and execution that prioritizes and streamlines specific personalized journeys that include omnichannel NBAs and frictionless digital connections enabled through modularized content design and ma...

Customer Experience and Logistics Rep

Groome Transportation

The Villages, FL

$46.6K - $59K a year

Assume lead of shift, take report from prior shift focusing on contiguous safe operations. Trip capacity management to increase capacity as demand dictatesOversee that all shuttle trips have adequate staffing scheduled for current...

Customer Experience Specialist (MUST HAVE EXPERIENCE WORKING IN GOLF!) - Remote

Club Champion Llc

Remote

$38.1K - $48.3K a year

Provides exceptional customer service by providing knowledgeable answers via phone and email to questions about the company including services, order status updates, pricing, and products. Schedules customer appointments for all C...

Sales Experience Manager - Tysons

Cartier

Washington, United States

Lead the development of excellent client relationships by creating and celebrating memorable moments for our clients and boutique visitors. Drive sales and care service team to consistently achieve or exceed sales targets and KPIs...