Customer Experience Manager jobs in San Francisco, CA

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CUSTOMER EXPERIENCE STRATEGY MANAGER

Own and execute global strategic projects to deliver GTM strategy, working cross-functionally across sales, customer success, enablement, marketing, product, finance, support. Manage a team to help facilitate the support of the gl...

CompanyAsana
AddressSan Francisco, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Customer Experience Strategy Manager

Asana

San Francisco, CA

Own and execute global strategic projects to deliver GTM strategy, working cross-functionally across sales, customer success, enablement, marketing, product, finance, support. Manage a team to help facilitate the support of the gl...

Product Manager, Growth (New Customer Onboarding)

Upwork

San Francisco, CA

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

Customer Experience Representative at San Francisco Airport

Enterprise Holdings, Inc.

San Francisco, CA

Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! This position is located at the San Francisco Airport Car Rental Center at 780 N....

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...

Senior Manager, Customer Experience

Dutch

Oakland, CA

Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...

Remote- Senior Accounting Manager ( Must have NetSuite Experiences)

Swyft Inc

San Francisco, CA

$126K - $159K a year

Manage the accounting team, providing leadership and guidance. Ensure timely and accurate operational accounting for banking, payables, receivables, travel expenses, credit cards, and general ledger accounting. Review bank reconci...

Program Manager, Scale Customer Onboarding

Figma

San Francisco, CA

Own and manage Scale Customer Onboarding programs. Partner closely with sales, marketing and enablement teams to develop and evangelize the program within the Figma organization. Guide customer goals and successfully drive a high...

Solutions Engineer - Digital Experience Management

Netskope

San Francisco, CA

Have experience with Networking concepts, troubleshooting and performance analysis. Have an understanding of Digital Experience Management, including its concepts, benefits, and best practices. An understanding of different networ...

Sr. Product Manager, GenAI Experiences

Ebay Inc

San Francisco, CA

Own product strategy and roadmap for products powered by generative AI that will cut across the Search organization, from retrieval to ads to experiences. Translate product strategy into clear and concise specifications, make func...

Sr Manager, User Experience Designer, Content Strategist

Charles Schwab Inc.

San Francisco, CA

The Schwab Client Center is the primary digital portal for our 30+ million clients who have invested in their financial future through Schwab. In this role, you will support an engaged set of users who rely on our products. Our te...

Senior Customer Data Strategy Manager (Remote, San Francisco)

Dynatrace

San Francisco, CA

Work in conjunction with the SFDC Accounts and Security Manager to coordinate all Customer Data Strategy and other account related activities. Development and application of the Customer Data Strategy as a subject matter expert. E...

Strategic Account Executive (Customer Success Manager)

Lilt

San Francisco, CA

Partnering with production to reach the desired outcomes of all client programs and SLAs. Working with clients to maximize the benefits of working with LILT and our mutual partnership. Attending collaborative Revenue and other dep...

Sales Manager, Mid-Market Sales, Google Customer Solutions

Google

San Francisco, CA

Bachelor's degree or equivalent practical experience.. 8 years of sales experience in advertising, marketing, consulting, media, business development, or advertising agencies.. Experience leading a sales team or developing sales p...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

Strategic Customer Success Manager

Openai

San Francisco, CA

$240,000 - $300,000 a year

Medical, dental, and vision insurance for you and your family Mental health and wellness support 401(k) plan with 50% matching Unlimited time off and 13 company holidays per year Paid parental leave (20 weeks) and family-planning...

Experienced Development and Asset Management Analyst - San Francisco

Tishman Speyer

San Francisco, CA

Provide analytical support to assist with the Asset Management function of existing residential, office and retail properties, including quarterly valuations, cash management, hold/sell analyses, and other ad hoc sensitivity analy...

Customer Success Manager

Permitflow

San Francisco, CA

Customer Focused: Build and maintain strong, long-lasting customer relationships, understand their needs, and ensure their satisfaction with the PermitFlow software.. B2B Software Customer Success Expert: Managed customers with 5-...

Lead Product Manager, API Integrations and Developer Experiences

Uber

San Francisco, CA

You are able to articulate where tech can automate and elevate user experiences.- You have a proven track record of developing overarching strategies and can articulate sophisticated technical concepts to diverse audiences## **Pre...

Customer Success Manager, Scaled

Dronedeploy

San Francisco, CA

Act as a Product Advisor / Technical Liason for DroneDeploy's Small, Medium Business cohort. Engage with customers post-sales, driving user adoption and business value to support high retention. Work with a large portfolio of cus...

Cybersecurity Customer Success Manager

Cyberhaven

San Francisco, CA

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

Customer Relationship Manager

Pge

San Francisco, CA

Resolves billing, reliability and service issues for residential and SMB customers. Participates in identifying solutions and may participate in cross functional teams looking into process improvement.. Participates in Chamber/Com...

Customer Success Manager

Codesignal

San Francisco, CA

$75,000 - $100,000 a year

Winning Builtin's Best Places to Work: Fully Remote 2023 Award. Continuing to be an Industry Leader in several G2 Categories in 2023. Winning TrustRadius' Best of Software 2022 Award. Getting Certified as a Best Place to Work 2023...

Customer Marketing Manager

Delicato Family Wines

San Francisco, CA

Develops prioritized Customer Marketing performance plans in alignment with Company goals and objectives; communicates clearly defined objectives to key sales and distributor stakeholders. Proactively leads strategic discovery and...

Director, Customer Experience

Dutch

Oakland, CA

Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...

Customer Service Associate/Assistant Property Manager

West Coast Self-Storage Group

Daly City, CA

$17.50 an hour

$17.50 plus MONTHLY & QUARTERLY BONUS potential!. Medical, Dental, Vision insurance. Flexible Spending Account (FSA). $10,000 Employer Sponsored Life Insurance. Paid Sick and Vacation. 401(k)/Roth with matching funds. Annual Profi...

Customer Onboarding Manager

Crowdbotics

Berkeley, CA

Conduct welcome calls and onboarding sessions with new clients to understand their goals and set expectations. Create and maintain onboarding and enablement materials, including guides, tutorials, and FAQs, to help customers navig...

Account Manager Customer Service

Chemical Strategies, Inc.

San Leandro, CA

HIRING NOWJob Title: Account Manager / Customer ServiceWarehouse Location: San Leandro, CA (Davis and Doolittle st)Looking for a career and not just another job? Solicits sale of new or additional products and services.THE CANDIDA...

Delivery Driver / Customer Service, 2+ years experience

Moulding Direct

San Leandro, CA

$24 - $28 an hour

Good communication skills (written and verbal) is professional, confident, assertive and displays a high level of self-esteem. ABLE TO LIFT, PUSH, AND PULL 75+ POUNDS. Good time management skills to ensure assigned responsibilitie...