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Customer Experience Manager jobs in Pennsylvania

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CUSTOMER EXPERIENCE MANAGER

25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and...

CompanyHome Depot / Thd
AddressHermitage, PA
CategoryReal Estate
Date Posted a month ago See detail

Customer Experience Manager

Home Depot / Thd

Hermitage, PA

25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and...

a month ago seen See more...

FT Customer experience manager

Michaels Stores, Inc.

Lebanon, PA

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; ho...

2 months ago seen See more...

Customer Success Manager

Iron Mountain

Sylvania, PA

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

7 days ago seen See more...

Account Specialist, Customer Experience

Ecore International

Lancaster, PA

$19 - $22 an hour

Engage customers and go the extra mile for their satisfaction; be curious and resourceful in resolving issues and solving customer challenges. Emulate the company values and guiding principles in all daily interactions with our cu...

a month ago seen See more...

Customer Experience Representative

Dentalez

Lancaster, PA

$42.1K - $53.3K a year

Competitive compensation. Great Hybrid Schedule: 8:00am-4:30pm, Monday, Tuesday, Wednesday, Thursday in the office and work from home on Fridays. Work/Life Balance. Full benefit package including, 11 paid holidays, 15 days of paid...

a month ago seen See more...

Customer Experience Representative - Philadelphia International Airport

Enterprise Holdings, Inc.

Philadelphia, PA

Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We offer:Paid time offEmployee rental car discountsRetirement savings plan includ...

a month ago seen See more...

Customer Experience Coordinator

Weis Markets

Fogelsville, PA

$29.2K - $37K a year

Directs the flow of customers through the Front End. Makes sure there are sufficient checkouts open to properly and efficiently service customers, keeping wait time to a minimum. Monitors breaks and lunches so customer service is...

2 months ago seen See more...

Member Experience Manager

Citadel

Exton, PA

Work in conjunction with the Director of Member Experience to map the customer journey and process mapping to identify opportunities to improve Member Experience. Analyze and assess escalated member situations and offer solutions...

2 months ago seen See more...

Housekeeping/Customer Experience Specialist

The Residence At Bethel Park

Bethel Park, PA

$35.3K - $44.7K a year

PTO (Paid Time Off). Daily pay. Holiday Pay. Health/Dental Insurance. 401K. Life Insurance. Short and long-term disability. Referral Bonuses. Tuition Reimbursement. Employee Assistance Program. Follow established performance stand...

2 months ago seen See more...

Customer Experience Team Member

Chick-Fil-A | Penrose Ave

Philadelphia, PA

Up to $18 an hour

Be a part of a brand new Chick-fil-A with a new Owner/Operator Want to grow your career? This new team wants to develop reliable Team Members into leaders! Chick-fil-A has the highest customer satisfaction scores for 9 consecutive...

2 months ago seen See more...

Self- Storage Customer Experience Expert (Remote)

Xps Solutions

Pittsburgh, PA

$18 - $22 an hour

5 day PAID training class NO weekend training APPLY NOW for our upcoming class!!! Training class time - TBD Must be able to work one weekend day. Day off will be assigned. 40 hours per week for Full Time with opportunity for OT (s...

2 months ago seen See more...

Event Experience Manager, Pharma Clinical Meeting Knowledge Required

Meetings & Incentives Worldwide Inc

Glenside, PA

Project Management with consultative approach for virtual, hybrid or in person meetings. Client, Financial, and Vendor Management. Onsite Services. Manage multiple projects on tight timelines. Event Management. Follow all client m...

2 months ago seen See more...

Event Experience Manager, Pharma Congress Experience Required

Meetings & Incentives Worldwide Inc

Glenside, PA

Project Management with consultative approach for virtual, hybrid or in person meetings. Client, Financial, and Vendor Management. Onsite Services. Manage multiple projects on tight timelines. Event Management. Follow all client m...

2 months ago seen See more...

Customer Success Manager - Healthcare (US Remote)

Iron Mountain

Sylvania, PA

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

a month ago seen See more...

Global Customer Engagement & Lab Experience Specialist (Remote)

Perkinelmer

Harrisburg, PA

$90.7K - $115K a year

Develop and lead an ongoing Strategic Customer Experience program and Stakeholder Engagement/Customer Relationship Plan for the operations across account. Develop, deliver and review the most appropriate Customer Satisfaction Perf...

a month ago seen See more...

Customer Service Assistant Manager

Dtlr

Reading, PA

From $19 an hour

Works closely with Customer Service Manager to ensure the call center runs smoothly in all facets. Assist with daily planning of completion of all departmental work, such as reviews/post reviews. Ensuring that the fraud is kept to...

a month ago seen See more...

Manager of Customer Success

Quantic

West Chester, PA

$60,000 - $80,000 a year

Management of the customer support queue (Phone/Email/Text). Work with the team to improve the support process and ensure tickets are resolved with a solution and root cause. Develop a technical support training program. Exhibits...

a month ago seen See more...

Outside Commercial Sales Rep, Customer Account Manager

Landpro Equipment Llc

Centre Hall, PA

$50,000 - $150,000 a year

Competitive Pay & Bonuses Paid Training Paid Time Off Health Benefits Employee Discount 401k & More Represents the dealership in the sale of the full line of products to commercial, construction, and governmental customers Creates...

a month ago seen See more...

Customer Success Workforce Manager - Remote

Pcna

New Kensington, PA

Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling. 401k Matching. Genero...

a month ago seen See more...

Customer Service - Self Storage Manager

Public Storage

Norristown, PA

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm). Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

a month ago seen See more...

Customs Brokerage Manager

Geodis

Philadelphia, PA

Monitors team productivity and assigns new accounts. Establishes new accounts, based upon review of POA and completed client information sheets, etc. Manages P&Ls against budget and all accounting associated with the station. Main...

a month ago seen See more...

Sr. Customer Service Manager Job

Arkema

United, PA

Responsible for creating talented team members, managing domestic sales orders, developing skills through training, and coaching to ensure customer satisfaction. . Increase efficiency, productivity, and profitability through cont...

a month ago seen See more...

Senior Customer Support Manager

Duolingo

Pittsburgh, PA

Develop and implement Customer Support strategies to improve user satisfaction and drive adoption of the Duolingo English Test. Oversee the Customer Support function, managing budget and communications related to Customer Support...

a month ago seen See more...

Customer Service Manager

Compass Group

Sylvania, PA

Develop an account level incremental sales plan with local Canteen management; track performance and increase profitability (Owners Business Plan). Coordinate efforts to improve the customer retention and client experience at the...

2 months ago seen See more...

Customer Care Manager

City Of Philadelphia

Philadelphia, PA

$62,868 a year

Responsibility for serving as the primary liaison for Guest Experience for the leadership team, evaluating performance and ensuring quality assurance of customer service programs are significant to the work. The analyst responsibl...

2 months ago seen See more...

Manager-Remarketing Customer Engagement

Penske Truck Leasing And Logistics

Reading, PA

$54.2K - $68.7K a year

Help design and manage the Customer Community / customer portal. Coordinate email campaigns, including the template designs, calls-to-action, and content. Act as liaison between Marketings website team and Vehicle Remarketing. Mo...

2 months ago seen See more...

Customer Value Manager (Enterprise)

Phenom People

Ambler, PA

$80.6K - $102K a year

Deliver business impact, innovation and relevant value for your customers by understanding their key business objectives, challenges and opportunities Drive value of deployed solutions for all customers in your portfolio by drivin...

2 months ago seen See more...

Customer Service Manager - State Farm Agent Team Member

Moses Mitchell - State Farm Agent

Collegeville, PA

$15 - $20 an hour

Bonus based on performance. Company parties. Competitive salary. Free food & snacks. Free uniforms. Opportunity for advancement. Paid time off. Profit sharing. Signing bonus. Establish customer relationships and follow up with cus...

2 months ago seen See more...

Customer Success Manager

Qlik

King Of Prussia, PA

Onboarding Excellence: Lead the onboarding process for new clients, ensuring a smooth transition through product implementation, training, and setup. Lay the groundwork for a strong foundation in their Qlik journey. Strategic Grow...

2 months ago seen See more...

Experienced Automotive Parts Store Assistant Manager

Hometown Auto Parts, Llc

New Castle, PA

$25,000 - $30,000 a year

Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability. Know how to provide daily leadership and create and sustain a culture of employee e...

2 months ago seen See more...

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