Customer Experience Manager jobs in Chicago, IL

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CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SENIOR ANALYST

Responsible for the development, launch and continued improvement of the CRM Platform for respective business unit(s). Develops accurate, complete requirements, transforming these potentially complex business asks into value- ad...

CompanyBiospace
AddressLexington, MA
CategoryInformation Technology
Job typeFull time
Date Posted 2 weeks ago See detail

Customer Relationship Management (CRM) Senior Analyst

Biospace

Lexington, MA

Responsible for the development, launch and continued improvement of the CRM Platform for respective business unit(s). Develops accurate, complete requirements, transforming these potentially complex business asks into value- ad...

Customer Success Manager

Firemon

United States

You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...

Customer Success Manager, Mid-Market

Muck Rack

United States

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

Director of Customer & Partner Experience(CPX) Strategy & Insights

Workiva

Remote

$167,000 - $284,000 a year

Develop and lead CPXs analytics & Insights strategy, ensuring a thoughtful and effective approach to how we measure and improve our operational capabilities Actively partner with senior stakeholders to deliver actionable insights...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Corona, CA

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Washington, United States

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

Customer Experience Systems Administrator

Alma

United States

Own CX-tooling; stay up-to-date on industry trends and make the most of our tech stack.. Translate business requirements into Zendesk workflows (triggers, automations, and integrations).. Work closely with the IT, Data, Product, a...

Senior Manager, Marketing Customer Strategy

Imperial Supplies Llc

Illinois, United States

Leads the development of marketing strategy for aligned customer objective and business go-to-market strategies across the mid-funnel. Collaborates with pod team on the broader development of the marketing plans across other chan...

Customer Success Manager - Austin, United States - Rapid7

Rapid7

United States

Relationship Management:. Develop and maintain strong, longlasting relationships with key stakeholders, including technical teams, project managers, and Clevel executives. Orchestrate key touchpoints with customers from weekly sta...

Senior Product Manager - Experimentation

Splice

United States

Define and execute the experimentation strategy, prioritizing initiatives based on business impact and user insights.. Lead experimentation strategy and roadmap.. Collaborate closely with cross-functional teams including product d...

Full Time Assistant Manager, Guest Experience | North Georgia Premium Outlet

Lululemon Athletica

Georgia, United States

Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. Engage team members by helping them understand how...

Business Development Coordinator - Litigation Experience Management

Kirkland & Ellis

Chicago, IL

Engage in thoughtful, comprehensive research of the Firm's deal and case experience across a wide breadth of industries, geographies and matter types using a variety of internal and external resources. Accurately capture and maint...

Associate Enterprise Customer Success Manager

Restaurant365

United States

Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction. Ensure delightful experiences for clients in your portfolio during all stages of the customer journey....

Customer Success Manager

Silkroad Technology

Remote - Oregon, United States

Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...

Engineering Manager - Workflow Experience

Zapier

United States

Identifying opportunities to provide account admins with real-time insights into task usage and performance, increasing value awareness across the Zapier Automation Platform.. Collaborating closely with Design, Product, and Engine...

Cybersecurity Customer Success Manager

Cyberhaven

United States

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

Member Experience Manager for Seniors in Tucson

Adecco

Arizona, United States

$ 55000 - $ 60000 / Year

In partnership with the Center Manager, oversee and monitor a best-in-class customer service experience with demonstrated continuous improvement to member satisfaction scores. Respond to member inquiries, comments, and feedback ac...

Customer Experience Agent

Emerald Staffing

Oregon, United States

Answer multiple customer requests through phone, chat, and email, as they come through the queue. Utilize resources to obtain solutions for customer issues. Maintain clear understanding of gambling laws, regulations, and complianc...

Customer Success Manager

Anagram

United States

Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...

Motorclothes Sales Manager, Retail Sales Experience Required - Now Hiring

Doc's Harley-Davidson

Missouri, United States

Great pay plan!. Health, Dental, Vision, and Disability Insurance. Employee discounts. 401(k)with match - we invest in our team.. We offer training paid by the dealership through Harley-Davidson University. We are a growing...

Permanent Assistant Manager, Guest Experience | Gaithersburg

Lululemon Athletica

Maryland, United States

Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. Engage team members by helping them understand how...

Cloud Customer Relationship Manager

Saic Motor

HERNDON, VA

Act as the primary liaison between the company and our customers, building and maintaining strong relationships. Respond promptly to customer inquiries via various channels with professionalism. Communicate and work with team to s...

Customer Success Manager

Spaceback

Remote - Oregon, United States

ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...

Customer Success Manager, SMB

1Password

United States

Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...

Experienced Annuals/Perennials Buyer & Customer Service Associate, Full-Time

Wilson Farm

Lexington, MA

This position pays from $20.00/hr.Primary Responsibilities for a Plant Buyer Sourcing, negotiating and purchasing a diverse and high-quality selection of annuals and perennials ahead of seasonal/weekend retail purchasing demand....

Manager in Training - Patient Experience

Hca Midwest Health

Overland Park, KS

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Senior Customer Lifecycle Marketing Manager

Gitlab

United States

Create and continuously optimize email marketing programs that leverage 3rd party signals (e.g. firmo or demographic) as well as customer behavior data to drive revenue growth or prevent churn.. Partner with Customer Success to co...

Customer Account Manager

Claas

Indiana, United States

Competitive

Responsible for identifying and developing new accounts, retaining customers, growing revenue and strengthening the overall relationship with existing customers.. Responsible for the attainment of targeted retail (new and used eq...

Customer Service - Self Storage Manager

Public Storage

Colorado, United States

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm). Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

Customer Service Manager (DG BU) Job

Arkema

Wisconsin, United States

Assume the responsibility for creating talented team members, managing domestic sales orders, developing skills through training, and coaching to ensure customer satisfaction. . Increase efficiency, productivity, and profitabilit...