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Customer Experience Manager jobs in New York

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MANAGER CUSTOMER EXPERIENCE

Execute slot tournaments to maximize guest engagement when programmed. Initiate the contract review process with multiple vendors and external stakeholders and ensures that all legal and insurance documentation has been reviewed a...

CompanyResorts World New York
AddressSouth Ozone Park, NY
CategoryReal Estate
Job typeFull-Time
Date Posted 2 days ago See detail

Manager Customer Experience

Resorts World New York

South Ozone Park, NY

Execute slot tournaments to maximize guest engagement when programmed. Initiate the contract review process with multiple vendors and external stakeholders and ensures that all legal and insurance documentation has been reviewed a...

2 days ago seen See more...

Customer Experience Manager

Tesla

Buffalo, NY

$57,800 - $86,700 a year

Collaborate with the Store Manager to align on business needs and strategies, while demonstrating sales leadership through active floor presence and role modeling (70% of the time) Ensure all employees deliver a top-tier customer...

4 weeks ago seen See more...

Customer Experience Manager

Liv Golf

New York, NY

Respond to and manage customer needs across eCommerce and retail shops. Create new reporting to identify areas to improve KPIs. Partner with the eCommerce Director and Buying Manager to implement quality improvements for customer...

2 months ago seen See more...

Intern - Customer Experience

York State Department Of Labor

New York, NY

Serve on the customer journey team and provide input to different processes to improve the Customer Experience. . Assist the Customer Experience team in analyzing and reporting on the voice of the customer surveys. Provide feedb...

2 days ago seen See more...

Assistant Manager, Customer Operations - Thompson Square

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

2 days ago seen See more...

Customer Experience & Quality Assurance Manager

Swimlabs Westchester

Elmsford, NY

$18 - $22 an hour

Ensure all swim schools adhere to the franchisor's Quality Assurance manual. Implement and oversee Net Promoter Score (NPS) procedures, analyze feedback, and recommend improvements. Handle customer concerns, especially from dissat...

a month ago seen See more...

Assistant Store Manager, Customer Experience

White House Black Market

Garden City, NY

$25.25 - $31.50 an hour

Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. Establishes and communicates clear expectations, holding store team and th...

2 months ago seen See more...

Product Marketing Manager, Avatars Experiences

Meta

New York, NY

$128,000 - $186,000 a year

Shape product roadmaps through market & customer research, competitive analyses, audience segmentation & sizing, and deep dives into developer needs. Plan, coordinate, and execute product launch and GTM efforts. Drive target audie...

3 days ago seen See more...

Event Emcee & Customer Experience

Qbk Sports

Sunnyside, NY

From $16 an hour

Have excellent customer service skills. Get and keep people engaged in programs (parties, leagues, tournaments, or special events). Keep events running smoothly and on time. Cover the desk when necessary. Cover the bar as necessar...

a week ago seen See more...

Customer Experience Agent

Ramp Financial

New York, NY

$48.6K - $61.6K a year

Work directly with some of the fastest growing companies in the US Help us maintain an industry leading satisfaction rate with our customers Help Ramp scale effectively by handling support requests over phone, email and chat Own a...

a week ago seen See more...

Customer Experience Specialist

Daltile

New York, NY

Ensures all aspects of the customer selection and buying experience are exceptional. Including initial contact, specifications, pricing, sourcing, and order placement. Provides customers with selection advice and product expertise...

a week ago seen See more...

Retail Customer Experience Associate, Cross County - Full Time - Now Hiring

Macys

Yonkers, NY

$16.50 - $23.10 per hour

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

a week ago seen See more...

Operations Manager: Jewelry or Luxury Experience Required

Style Searchers & Consulting, Llc

New York, NY

$90,000 - $150,000 a year

8 hour shift. New York, NY 10016: Reliably commute or planning to relocate before starting work (Required). workflow planning: 3 years (Preferred). supervisory: 3 years (Preferred). inventory control: 3 years (Preferred)....

5 days ago seen See more...

Now Hiring Customer Experience Coor

Tj Maxx

New York, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

2 weeks ago seen See more...

Assistant Manager, Customer Operations - Batavia Towne Center

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

5 days ago seen See more...

Senior Manager, Customer Go To Market and Segmentation

Macy’s

New York, NY

$102,960 - $171,600 a year

Design customer segmentation and audience strategy, creating customer segmentation mapping and matrix against actionable customer campaign channels and vehicles. Drive customer and data-centric strategies to create key Go To Marke...

6 days ago seen See more...

Senior Manager, Customer Marketing

Dashlane

New York, NY

$130,000 - $152,000 a year

Develop and execute a broader Customer Marketing strategy and roadmap. Create, manage, and optimize customer outreach (email, in-product notifications, etc.) that delivers relevant and personalized content to different segments of...

6 days ago seen See more...

Sr Manager Customer Acquisition (Hybrid)

Nespresso

New York, NY

$170,000 - $190,000 a year

Act as the subject matter expert on machine partner business models, contracts, and collaboration principles. Serve as the main contact person for Machine Partners and represent their voice within the Nespresso organization. Creat...

7 days ago seen See more...

Customer Experience in Hamburg and Orchard Park

Benzinger's Clothing Care

Hamburg, NY

$15.50 - $16.50 an hour

Cheerfully greet customers and talk with them about the services we provide. Very carefully inspect customer items for the work that needs to be done. Enter detailed information about customer items into a sophisticated computer s...

2 weeks ago seen See more...

Customer Experience Attendant

Weis Markets

Binghamton, NY

$15 - $22 an hour

Greets customers in a cheerful manner as they enter the store and thanks them as they leave. Answers customer questions and provides other assistance as required to ensure quality customer service. Retrieves all shopping carts on...

2 weeks ago seen See more...

Customer Experience Team Lead (NY, NJ or FL based)

Wonder

New York, NY

Lead a team of 10-12 fully remote, mostly part-time CX agents; providing consistent feedback & coaching, approving timecards/PTO and establishing a positive team culture. Perform weekly QA for your entire team and hold regular 1:1...

2 weeks ago seen See more...

Customer Success Manager, Enterprise - East

Ironclad

New York, NY

Onboarding & Adoption: Use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a small portfolio of enterprise customers. Enablement & Partnership: Assist with executive business reviews,...

a week ago seen See more...

Enterprise Customer Success Manager

Muck Rack

New York, NY

$85,000 a year

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

a week ago seen See more...

Customer Service Manager

City Metal Traders

Long Island City, NY

$20 - $25 an hour

Day shift....

a week ago seen See more...

Digital Experience and Channel Manager

Hsbc

New York, NY

Working closely with the brand & business marketing teams to understand and optimize our public website platform to contribute to acquisition & retention goals . Optimize digital journeys and Channels for HSBCs prospects and cli...

a week ago seen See more...

Asset Management - User Experience Designer (UX) - Vice President

Jpmorgan Chase & Co

New York, NY

$133,000 - $195,000 a year

Lead the entire user-centered design process through research, design, and iterative enhancement. Collaborate closely with multidisciplinary project teams including product owners and engineering leads across multiple business lin...

a week ago seen See more...

Customer Marketing Manager

Ramp Financial

New York, NY

$98.8K - $125K a year

Actively source and develop a pipeline of customer advocates and evidence to support marketing campaigns and sales references. Drive and scale our existing sourcing, including G2, Customer Surveys, and coordination with Sales. Mai...

a week ago seen See more...

Customer Service/Warehouse Manager

Sterling Cabinets, Inc.

Islandia, NY

$45,000 - $50,000 a year

401(k). Health insurance. Paid time off. 8 hour shift. Islandia, NY 11749: Reliably commute or planning to relocate before starting work (Required). Customer service: 1 year (Preferred). 401(k). Health insurance. Paid time off. Mo...

a week ago seen See more...

Customer Success Manager - B2B SaaS (Remote)

Localize

Kingston, NY

$88.5K - $112K a year

Build and nurture long-term customer relationships and partnerships to ensure customer satisfaction and success. Partner with customers to ensure successful adoption and identify opportunities for upsell and expansion. Be accounta...

a week ago seen See more...

Customer Success Manager, Marketing Services

Arizent

New York, NY

Partner with sales reps to manage clients, supporting 2-3 sales reps. Liaison between product development and team leaders to determine inventory availability. Review/audit contracts prior to product development sending to sales....

a week ago seen See more...

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