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Customer Experience Manager jobs in Chicago, IL

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CUSTOMER SUCCESS MANAGER

Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds. Straight Talk: Communication isn't just a c...

CompanySiena Ai
AddressRemote
CategoryInformation Technology
Salary$67.4K - $85.4K a year
Job typeFull-time
Date Posted 2 months ago See detail

Customer Success Manager

Siena Ai

Remote

$67.4K - $85.4K a year

Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds. Straight Talk: Communication isn't just a c...

2 months ago seen See more...

Customer Success Manager

Pugpig

Remote

$75,000 - $85,000 a year

Demonstrate best-in-class Customer Success principles and operational effectiveness Be responsible for key customer retention and growth targets, and work alongside our Customer Support and Product teams to consistently improve cu...

2 months ago seen See more...

Strategic Customer Success Manager

Prepared

Remote

$120,000 a year

Own the post-sale experience for our highest-value, strategic accounts, guiding them through onboarding, training, expansion, and renewal processes. Proactively monitor customer health, intervene with strategic plans, and celebrat...

2 months ago seen See more...

Customer Success Manager

Fairway America

Remote

$80,000 - $95,000 a year

Prioritize and Execute: We focus on what matters most and deliver results. Team First: Collaboration and support are at the core of our success. Deliver Excellence: We strive for nothing less than the best. Own the Outcome: Taking...

2 months ago seen See more...

Manager of Customer Support

Highland Electric Fleets

Remote

$93.3K - $118K a year

Customer Support Strategy: Formulate and execute a comprehensive Customer Support strategy to guarantee customer satisfaction, problem resolution, and continuous improvement Team Leadership: Lead, mentor, and develop a team of Cus...

2 months ago seen See more...

Customer Support Manager

Advantive

Remote

$79.8K - $101K a year

At Advantive, we make purpose-built software for specialty manufacturing and distribution businesses that streamline complex processes, optimize operations visibility and throughput, and drive improved quality, profitability, and...

2 months ago seen See more...

Customer Service Manager - State Farm Agent Team Member

William Klinowski - State Farm Agent

Chicago, IL

Customer Support: Delivering outstanding Customer Service by promptly responding to inquiries, answering questions, and offering expert guidance on insurance products and coverage options. Your ability to actively listen, empathiz...

2 months ago seen See more...

OEM Catering Sales Manager /// PRIOR MARRIOTT EXPERIENCE PREFERRED

Ac Hotel Sawgrass Mills

Florida, United States

$31.25 an hour

On completion of negotiations, inform other departments of arrangements in writing which are necessary to assure success of the function.Daily solicitation for new business, contract negotiation and review, coordinating local mark...

2 months ago seen See more...

Social Media Manager [Automotive Experience Required]

Pennant Digital

Remote

$51.6K - $65.4K a year

Manage or assist in managing Social Media channels for automotive clients. You are comfortable publishing and actively engaging audiences across TikTok, Instagram, Twitter, Facebook, YouTube, etc. Edit images and videos for social...

2 months ago seen See more...

Staff Technical Program Manager, Customer Identity

Okta

United States

$160K - $202K a year

Partner with Product, Engineering, Brand, Marketing, Field, Customer Success, and other stakeholders to manage complex and large-scale cross-team initiatives, clarifying needs and value, securing commitment from teams across the o...

2 months ago seen See more...

Customer Success Manager - Filing Success

Workiva

United States

Drive customer adoption of Workiva solutions. Ensure continuous ROI to your customers. Consult on best practices, workflows, and management business reviews. Develop multi-purpose relationships throughout customer organizations. I...

2 months ago seen See more...

Sr. Program Manager, Employee Experience (Onboarding)

Allergan Data Labs

Remote

$95,500 - $181,500 a year

Take full ownership of building and driving the employee onboarding program (and process) from the offer accept through Day 90 and measure its effectiveness. Own the management of content creation and updates in our learning manag...

2 months ago seen See more...

Customer Service Manager - State Farm Agent Team Member

Freddie Villacci, Jr. - State Farm Agent

Chicago, IL

$38,000 - $55,000 a year

Customer Support: Delivering outstanding Customer Service by promptly responding to inquiries, answering questions, and offering expert guidance on insurance products and coverage options. Your ability to actively listen, empathiz...

2 months ago seen See more...

Manager User Experience Design

Highmark Health

Remote - Pennsylvania, United States

Works closely with key stakeholders at all levels to understand business objectives and guide User Experience (UX) design teams in developing customer-centric digital solutions that meet those business objectives for multiple cust...

2 months ago seen See more...

Director Solution Portfolio - Customer Financial Experience

Highmark Health

Remote - Pennsylvania, United States

Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organiz...

2 months ago seen See more...

Product Marketing Manager - Customer Advocacy

Gitlab

United States

Manage the strategy and execution of GitLabs Executive Advisory Board program including our annual in person event, as well as quarterly virtual meetings. Build and program manage GitLab advocate spotlight and award programs. Par...

2 months ago seen See more...

Manufacturing Customer Success Manager

Terra Staffing

Washington, United States

Direct and develop a team of 6; engineer technicians and customer service administrative Collaborate with engineering technicians for equipment repairs and servicing. Provide excellent customer service, building strong client rel...

2 months ago seen See more...

Customer Success Manager - Federal

Cyberark

United States

Own and drive onboarding, adoption, and advocacy across a portfolio of customers. Work with customers to build success plans, establish critical goals, and aid customers in achieving their objectives. Design and execute a value ro...

2 months ago seen See more...

Customer Success Manager

Modern Football Technology

Remote

$55,000 - $65,000 a year

Plan and lead each step of the customer lifecycle with clients, including implementation and training, continuous value delivery, account expansion, and renewal. Build deep relationships with customers, learn and demonstrate how G...

2 months ago seen See more...

Senior Manager, Customer Strategy

League Inc.

Remote - Oregon, United States

Act as the business lead from League for specific solution areas in a given Platform Customer account (e.g. health, care delivery, benefits, member engagement etc.). Drive the definition of business requirements for the product so...

2 months ago seen See more...

Aon Benefit Experience Consumer Strategy Manager

Aon Corporation

Chicago, IL

Keep BenX marketing and communication materials current for new and existing clients. Establish and lead communication strategy and delivery with Aon Benefit Experience business partners (administrative and communication). Develop...

2 months ago seen See more...

Assistant Manager, Customer Operations

Old Navy

New York, United States

$19.55 - $26.85 an hour

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience. Recr...

2 months ago seen See more...

Director - DT, Customer Identity and Access Management

United Airlines

Chicago, IL

$157,725 - $231,330 a year

Lead, evolve, and implement a comprehensive consumer identity management (CIAM) vision and roadmap to build trust through secure identity experiences throughout the customer lifecycle. Lead and manage the Customer Identity product...

2 months ago seen See more...

Customer Care and Retention Manager

Guardian Security Systems

Washington, United States

$65,000 - $85,000 a year

Hire, onboard, supervise, train, coach, and mentor direct reports. Maintain growth plan and check-ins for direct reports. Develop monthly, quarterly, and annual retention, inbound call center goals, and action plans (Roadmaps)....

2 months ago seen See more...

SMB Customer Success Manager

Hirexhire

Chicago, IL

$87.3K - $110K a year

Build and maintain long-term relationships with to Small to Medium key customer executives, product owners, and other customers Coordinate, develop, and deliver reports based on customer data. Help customers leverage resources and...

2 months ago seen See more...

Customer Success Manager, Bilingual (Spanish or Portuguese)

Keeper Security, Inc.

Chicago, IL

Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows. Meet or exceed sales targets within SMB Cohort. Communicate with Spanish and/or Brazilian Portuguese speaking customers, both...

2 months ago seen See more...

Customer Success Operations Manager

At Foursquare

Chicago, IL

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

2 months ago seen See more...

What should I search to find Customer Experience Manager jobs in Chicago, IL?

People who searched for Customer Experience Manager jobs in Chicago, IL also searched for Marketing Operations Manager, Technical Product Manager, Office Manager, Customer Service, Program Manager, Transportation Management, Customer Support Associate, Store Manager, Assistant Manager, Supervisor Customer Service, Technology Services Manager, Plumbing Project Manager, Customer Service Associate, Manager, Customer Services Representative, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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What are the top cities near Chicago, IL open Customer Experience Manager jobs?

There are open Customer Experience Manager jobs in several cities including New York, Chicago, Gainesville, Dallas, San Francisco, Houston, Orlando, Los Angeles, Denver, Albuquerque, Spring, Boise, San Diego, Charlotte, Cleveland,

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