Customer Experience Manager jobs in Chicago, IL
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CUSTOMER SUPPORT PROJECT MANAGER
Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...
| Company | Design Public Group |
|---|---|
| Address | Remote |
| Category | Information Technology |
| Salary | $65,000 - $80,000 a year |
| Job type | Full-time |
| Date Posted | yesterday See detail |
Customer Support Project Manager
Design Public Group
Remote
$65,000 - $80,000 a year
Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...
yesterday seen
Customer Success Manager II - Strategic
Lyra Health
Remote
$106,000 - $163,000 a year
Serve as the primary relationship owner for our Strategic segment employer customers (10,000-30,000 lives), maintaining regular contact with the customers benefits team members and other key stakeholders Partner with marketing to...
yesterday seen
Customer Success Manager
Swk Technologies, Inc
United States
$60.8K - $77K a year
The ability to show value to our clients by either identifying critical changes to be made with their business processes or deeply exploring business cases for opportunities to improve. Using data analytics to ensure positivie cus...
yesterday seen
Customer Success Manager
Studypoint
Remote
$52,000 - $60,000 a year
Provide high quality customer care to 300-400 StudyPoint students and families during peak seasons. Manage 70-90 tutors by monitoring their progress and providing coaching and guidance in challenging situations. Grow the business...
yesterday seen
Manager of Customer Support
Doctorlogic
Remote
$50,000 - $55,000 a year
Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...
yesterday seen
ServiceNow Sr. Technical Consultant - Customer Success Managementat CDW Careers
Cdw
Remote
Estimation, creation and delivery of solutions for stakeholders and/or customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards Collabor...
2 days ago seen
Customer Experience Relationship Manager - Non-Commercial Accounts
Tractor Beverages, Inc
Remote
$70,000 - $85,000 a year
Ability to quickly master programs such as Google Workspace, Pipedrive, and Asana. 401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off....
a month ago seen See more...
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Senior Manager, Customer Experience Operational Support
Point Broadband
Remote
$97.5K - $123K a year
Lead and manage the call center workforce management operations, ensuring optimal scheduling, forecasting, and real-time monitoring to meet service level agreements and maximize efficiency. Provide recommendations to leadership an...
a month ago seen See more...
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Customer Experience Case Management (Contingent)
Amazon
Remote
$45 - $50 an hour
Contractor will be responsible for following and participating in Customer ExperienceCase Management supporting Amazon Devices Reverse Logistics processes to help Amazon Devices team scale up as the number of inbound requests flu...
2 months ago seen See more...
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Manager, Customer Experience
Meritize
Remote
$75,000 - $90,000 a year
Identify, process, record and act upon complaints or issues received from internal and external stakeholders, which result in business, applicant, borrower, school or servicer risk. Coordinate and conduct cross-functional departme...
2 months ago seen See more...
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Associate Director, Program Management, Customer Experience
Amplify Education, Inc.
Remote
$110,000 - $125,000 a year
Manage a team of high-performing project managers, with accountability to ensure they have the necessary tools and support to see projects through requirements definition, development, test, launch, and post-launch phases. Regular...
2 months ago seen See more...
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Manager Customer Base Management
Optimum
Texas, United States
The Customer Base Management Lead will support the development and execution of customer growth strategies for the Mobile business designed to build market share, increase customer lifetime value across lifecycle stages, and minim...
2 days ago seen See more...
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Manager Customer Services
Caterpillar
Colorado, United States
Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization. Directs, motivates, and develops the team. Supports the culture and values of the organization. Facilitates s...
2 days ago seen See more...
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Sr. Manager Customer Success
Wonders
United States
You are a results-driven professional balancing a servant leadership approach with a committed focus on the over-delivery of monthly revenue targets. You have a history of delivering strong client retention, solid upselling result...
2 days ago seen
Customer Support - US Manager Digital Transformation
Empower
United States
Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...
2 days ago seen
Customer Success Manager (Financial Aid, 100% remote, East Coast preferred)
Ellucian Company
Remote - United States
Comprehensive health coverage: medical, dental, and vision. Flexible time off. Thrive Flex Program that allows you to contribute towards your health, financial or learning interests. 401k w/ match & Bright Plan - to help you save...
2 days ago seen
Sr Payor & Customer Engagement Manager
Biomérieux
Utah, United States
A family-owned company, bioMrieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve publi...
3 days ago seen See more...
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Customer Success Manager – AI Saas AZ, NV, UT, NM
Chronos Consulting
United States
Job Description Our client is a next-generation B2B AI platform driving breakthrough revenue opportunities across marketing, sales and product teams in the Revenue Science space. They enable revenue teams to see beyond predictions...
3 days ago seen
Customer Success Manager – AI Saas TX
Chronos Consulting
United States
Job Description Our client is a next-generation B2B AI platform driving breakthrough revenue opportunities across marketing, sales and product teams in the Revenue Science space. They enable revenue teams to see beyond predictions...
3 days ago seen
Adobe Experience Manager Software Engineer - Phoenix, United States - USAA
Usaa
United States
Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by...
7 days ago seen See more...
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Customer Experience Specialist - Voice
Indebted
Remote - Oregon, United States
Utilize a combination of analog and digital outbound tools to engage customers via telecommunications and assist them in taking the first step on their path to financial fitness by resolving past due accounts. Analyze customers' c...
a week ago seen See more...
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Customer Onboarding Manager - Software
Affinipay
United States
Master the product through a formal onboarding program and continued learning.. Prepare and lead Customer Onboarding experience assessing customer needs, and customizing onboarding experience to maximize utilization and delight.....
4 days ago seen
Customer Success Enablement Program Manager (Mailchimp)
Intuit
Nevada, United States
Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...
4 days ago seen See more...
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Meeting Experience Manager - Atlanta, United States - AMERICAN CANCER SOCIETY
American Cancer Society
United States
Works closely with Sr. Meetings Manager to provide support in planning and implementation of effective virtual, hybrid and inperson events. Manages, builds, and designs meeting registration websites and mobile apps to ensure brand...
a week ago seen See more...
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Customer Experience Associate F/H (Bilingual English/French) - STA (6 Months)
Axa
Delaware, United States
Managing the Voice of the Customer (VoC) program, evaluating various customer touchpoints, and providing key insights on service from the customer's perspective to internal and external stakeholders. Supporting and administering t...
a week ago seen See more...
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Lead Customer Success Manager - Emerging Solutions
Workiva
United States
Drive customer adoption of the Workiva platform. Continuously prove return on investment (ROI) to your customers at the VP or Chief Executive level. Consult, internally and with the customer, on best practices, workflows, and mana...
4 days ago seen
Customer Success Manager - Northeast Region
Dat Freight Solutions
Chicago, IL
parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work
Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...
4 days ago seen See more...
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Customer Success Manager - Northeast Region
Dat Freight Solutions
Washington, United States
parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work
Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...
4 days ago seen See more...
- View all - jobs in Washington State
Senior Customer Success Manager
D2L
Remote - Oregon, United States
Manage key strategic D2L customers, with a focus on developing strong, referenceable relationships Develop and manage a Customer Success Plan with the customer that articulates Customer Success goals, Customer Success measurement...
5 days ago seen See more...
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Customer Success Manager - Healthcare Accounts
Kontakt.io
United States
Drive Customer Success: Forge strong relationships with healthcare clients, ensuring their needs are understood, and their goals are met with our solutions. Act as a trusted advisor, guiding clients through the implementation proc...
6 days ago seen See more...
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