Customer Experience Manager jobs in Michigan

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CUSTOMER EXPERIENCE MANAGER - NOW HIRING

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

CompanyFive Below
AddressOhio, United States
CategoryReal Estate
Job typeFull-time
Date Posted just now See detail

Customer Experience Manager - Now Hiring New

Five Below

Ohio, United States

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

CUSTOMER EXPERIENCE MANAGER New

Rush & Company

United States

3+ management experience. Responsible for managing, training, and developing a team of CX personnel that is growing rapidly. Monitor CX dashboards, analyze and report on performance of key platforms and vendors. Improve customer e...

Customer Experience Manager - E Colorado Springs

Five Below

Colorado, United States

$19.87 to $22.87 per hour

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Customer Experience (CX) Product Manager

York Power Authority

United States

Establish the vision, value proposition, and strategy for products and communicate them across the organization; link the product roadmap to higher corporate strategy goals. Responsible for driving product development for opportun...

Customer Experience Manager

Universal Yums

Remote

$76.2K - $96.5K a year

Manage a remote team of customer support specialists. Own all aspects of training, monitoring performance KPIs, and performance management at the individual level. Be a strong customer advocate! Identify patterns or new trends in...

Senior Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

Customer Experience Manager

Payscale

United States

Strategic Customer Lifecycle Management: Takes a strategic view of the digital customer lifecycle, planning human touchpoints to create a seamless Customer Experience that aligns with organizational objectives. . Segment Understan...

Customer Experience Manager

Five Below

New York, United States

$19-$22 per hour

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Customer Experience Manager - Victoria's Secret - Berkshire - Wyomissing, PA

Victoria's Secret

Pennsylvania, United States

$22.25 - $29.90 an hour

Leading and demonstrating company values within the store. Delivering exceptional Customer Experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations...

Customer Experience Manager

Tools Group

Remote

$84.3K - $107K a year

Customer Health and Retention: Monitor the health of assigned customer accounts across different dimensions and develop strategies cross-functionally to improve the account health and retain your book of business. Product Value Me...

Sr Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

Member Experience Manager

Cleo

Remote

$75,000 - $85,000 a year

Motivate and manage a team of Cleo Guides and Specialists by: Reinforcing established goals and expectations. Contributing to ongoing quality improvement and operational excellence. Sharing consistent & timely performance-related...

Customer Experience Relationship Manager - Non-Commercial Accounts

Tractor Beverages, Inc

Remote

$70,000 - $85,000 a year

Ability to quickly master programs such as Google Workspace, Pipedrive, and Asana. 401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off....

Customer Success Manager, Mid-Market

Muck Rack

United States

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

Customer Success Manager

Firemon

United States

You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...

Senior Manager, Customer Experience Operational Support

Point Broadband

Remote

$97.5K - $123K a year

Lead and manage the call center workforce management operations, ensuring optimal scheduling, forecasting, and real-time monitoring to meet service level agreements and maximize efficiency. Provide recommendations to leadership an...

Customer Experience Case Management (Contingent)

Amazon

Remote

$45 - $50 an hour

Contractor will be responsible for following and participating in Customer ExperienceCase Management supporting Amazon Devices Reverse Logistics processes to help Amazon Devices team scale up as the number of inbound requests flu...

Manager, Customer Experience

Meritize

Remote

$75,000 - $90,000 a year

Identify, process, record and act upon complaints or issues received from internal and external stakeholders, which result in business, applicant, borrower, school or servicer risk. Coordinate and conduct cross-functional departme...

Associate Director, Program Management, Customer Experience

Amplify Education, Inc.

Remote

$110,000 - $125,000 a year

Manage a team of high-performing project managers, with accountability to ensure they have the necessary tools and support to see projects through requirements definition, development, test, launch, and post-launch phases. Regular...

Manager of Elite Customer Experience

Flex

Remote

$97.5K - $123K a year

What You Bring. At least 8 years doing customer support for Fintech, bank, credit card or concierge company. Fluent in English Demonstrated ability to consistently exercise empathy and understanding. Strong competence and confid...

Associate Manager, Customer Experience

Institute For Healthcare Improvement

Remote

$21.00 - $29.50 an hour

Respond promptly and fully to written online, e-mail, and telephone customer inquiries relating to www.IHI.org, general program information, program enrollments and billing questions Understand and help achieve IHI mission and goa...

Retail Customer Experience Associate, Flushing - Full Time

Macys

New York, United States

$16.50 - $23.10 per hour

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

Senior Employee Experience Manager

Paycor

Remote

Serve as owner and facilitator of key Associate Experience milestones such as new hire onboarding. Produce scalable programming to reinforce the mission, vision, strategy and Guiding Principles of Paycor. Partner with Marketing an...

Customer Experience Agent

Whatnot

United States

Interact with buyers and sellers with a customer first attitude ensuring a positive experience.. Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner.....

Director of Customer & Partner Experience(CPX) Strategy & Insights

Workiva

Remote

$167,000 - $284,000 a year

Develop and lead CPXs analytics & Insights strategy, ensuring a thoughtful and effective approach to how we measure and improve our operational capabilities Actively partner with senior stakeholders to deliver actionable insights...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Washington, United States

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

Senior Manager, Marketing Customer Strategy

Imperial Supplies Llc

Illinois, United States

Leads the development of marketing strategy for aligned customer objective and business go-to-market strategies across the mid-funnel. Collaborates with pod team on the broader development of the marketing plans across other chan...

Customer Success Manager - Austin, United States - Rapid7

Rapid7

United States

Relationship Management:. Develop and maintain strong, longlasting relationships with key stakeholders, including technical teams, project managers, and Clevel executives. Orchestrate key touchpoints with customers from weekly sta...

Senior Product Manager - Experimentation

Splice

United States

Define and execute the experimentation strategy, prioritizing initiatives based on business impact and user insights.. Lead experimentation strategy and roadmap.. Collaborate closely with cross-functional teams including product d...

Senior Copywriter, Customer Experience

Alma

United States

In coordination with the Senior Enablement Manager, manage processes for intake and triage of emergency communication requests from internal Alma teams.. Create systems to oversee emergency communications from end to end, ensuring...