Customer Experience Manager jobs in Chicago, IL

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ENTERPRISE CUSTOMER SUCCESS MANAGER

Enterprise Client Relationship Management: Serve as the primary point of contact and advocate for enterprise-level clients. Build strong, long-term relationships by understanding their needs, objectives, and challenges. Onboarding...

CompanyHihello
AddressRemote - Oregon, United States
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Enterprise Customer Success Manager

Hihello

Remote - Oregon, United States

Enterprise Client Relationship Management: Serve as the primary point of contact and advocate for enterprise-level clients. Build strong, long-term relationships by understanding their needs, objectives, and challenges. Onboarding...

Fitness Manager - Member Experience Manager- Personal Training Manager- Haslett MI

Anytime Fitness

Michigan, United States

Sales and Portfolio Management- Maintain accurate financial profiles for Personal Training members and promote the departments financial growth. This position is directly responsible for the Personal Training sales, and financial...

Customer Success Manager

Bluesight

United States

Develop Healthcare Executive Relationships and Present Executive Business Reviews (EBRs). Build trusted relationships with healthcare executives and key stakeholders within the customer organizations to understand their strategic...

Customer Sales Manager

Advantage Solutions

Missouri, United States

Full-Time Benefits (Medical, Dental, Vision, Life). 401(k) with company match. Training and Career Development. Generous Paid Time-Off. Implement marketing strategies and analyze trends and results to achieve department/client inc...

Senior Manager, Experience Strategy - Remote

Veradigm

Chicago, IL

$126K - $159K a year

Develops and implements user Experience Strategy and design management across wide ranging Veradigm projects and initiatives. Synthesizes requirements, constraints, and multiple points of view to craft effective human-centric prod...

Customer Success Manager - Maternity Cover

3P Learning

Remote

$60,000 - $70,000 a year

A minimum of 3 years of account implementation, onboarding and experience supporting the first year customer journey across multiple EdTech products including Mathletics, Mathseeds and ReadingEggs. Experience is preferred in the E...

Experienced Property Manager

Home Work Staffing

Massachusetts, United States

$135,000 a year

Experience: Minimum of 5 years of proven expertise in property or estate management. Boating Experience: Proficiency in operating and maintenance of different types of boats. Team Player: We are seeking a collaborative individual...

Customer Care Manager

Sidel Group

Peachtree Corners, GA

Collect and filter customer calls, identify needs and answer or manage accordingly any technical request in compliance with the HSS&E standards to ensure general support requests from customers are answered. Issue Service Request...

Manager, Customer Support

Guidehealth

Chicago, IL

Maintaining and improving department and individual call quality at 95% or above, ensuring AHT between 5 and 7 minutes is met, along with BH and individual IPA special standard requirements through report monitoring. Preparing and...

Senior Manager, Health Plan Customer Marketing

Virta Health

Remote

$138,287 - $162,690 a year

Represent the best of Virtas growth marketing playbook to senior leadership and marketing teams within Health Plan clients, constantly advocating for increased reach and frequency, backed up by results and data Manage the launch...

Customer Account Manager - Publix

Dreyer's Grand Ice Cream

United States

$110,000 - $130,000 a year

Work with Customer & Category Management Team on development of customer-specific category plans anchored in the category growth drivers (category 1st mindset) Present and launch New Item Plan and develop initial field forecast De...

Senior Representative, Customer Order Management

Cardinal Health

Kentucky, United States

$17.60 - $25.20 an hour

Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. Manages customer account activity including, but are not limited to; Customer Order fulfi...

Manager Associate Customer Care-CSBD

Elevance Health

San Juan, PR

May be responsible for establishing department policies and procedures. Audits to monitor efficiency and compliance with policies, prepares specialized reports, may be assigned to special project work consistent with the role a...

Hotel Revenue Manager - IHG or Hilton RMCC Experience is a MUST

Km Hotels

Remote

$85,000 - $115,000 a year

Month to month, quarterly and yearly forecasting. Optimize distribution channels for maximum benefit of penetration. Monitor and analyze competitive rates and positioning. Coordinate various activities to further enhance revenue p...

Product Manager/Senior Product Manager - Patient Experience

Rula

California, United States

$61.7K - $78.1K a year

2+ years of experience in a dynamic Product Manager role Demonstrated experience collaborating across multiple functions to leverage stakeholders subject matter expertise and unique lens on your customers Demonstrated experience...

Customer Service Assistant Manager

Snap Box Storage

New Jersey, United States

$16 - $17 an hour

401(k). 401(k) matching. Dental insurance. Employee discount. Flexible schedule. Health insurance. Paid time off. Vision insurance. No experience needed. Day shift....

Senior Principal Product Manager, Dash Experiences

Dropbox

United States

You will lead the team in balancing urgency vs. the incredibly high quality bar expected by both our customers and the broader Dropbox organization, through clear and repeatable processes. You will work closely with the VP of prod...

Employee Experience Software Client Success Manager

Willis Towers Watson

Texas, United States

Fosters strong relationships with Embark clients alongside Consultants to grow client satisfaction and expand revenue across the relationship. Serves as the clients connection point to the Embark Employee Experience platform, con...

Contract Assistant Manager, Guest Experience | City Point

Lululemon Athletica

New York, United States

Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. Engage team members by helping them understand how...

Millionaire Matchmaker - Customer Service/Account Manager

Luma - Luxury Matchmaking

Remote

$50,664.23 - $90,000.00 a year

Must have at least 2 years of customer service and/or Account Manager experience at a similar company as a Matchmaking Service. A go-getter attitude. Excellent verbal and writing skills. Ability to work independently. An outgoing...

Customer Service Manager

Fastsigns - 270201

Minnesota, United States

$50,000 - $70,000 a year

Medical, Dental, Vision. 401K plan. 6 paid holidays,5 Day M-F work-week. Friendly, collegial team environment. Company Paid training. State of the art equipment to support the mission. Personal and professional growth potential. G...

Customer Service Manager - Student Success Manager

Colorado Technical University

Remote

$24 - $28 an hour

Provide daily, weekly, monthly and quarterly success metrics and analysis. Provide leadership development for a team of coaches ensuring quality and productivity. Manage escalations and approvals such as LOA, tuition forgiveness e...

Licensed Customer Service Retention Specialist, Agency Experience

Kin Insurance

Chicago, IL

$43.1K - $54.5K a year

Taking inbound calls from customers that wish to have a renewal review. Interacting with current policyholders to resolve issues, answer questions, and beyond. Contacting customers who have expressed interest in canceling their po...

Retail Department Manager-Experience

Pga Tour Superstore

Plantation, FL

Clear communication through directing on-floor work assignments, operational tasks, leading and communicating Company objectives to Associates, and providing specific departmental training of all assigned Associates. Support in le...

Manager, Customer and Program Support (Trauma Education)

American College Of Surgeons

Chicago, IL

$75.1K - $95.1K a year

All other duties as assigned. Strong working knowledge of Microsoft Office products (Excel, Teams, PowerPoint, etc.) is required; Experience with organizing large data sets for analysis and presentation is strongly preferred. Vac...

Senior Customer Operations Manager

Helium 10

Remote

$94.4K - $120K a year

Develop and implement strategies to optimize customer success and support operations, ensuring scalability and effectiveness. Collaborate with leadership to align operations with overall business objectives. Utilize data analytics...

Store Manager at 7-eleven(MUST HAVE 7- ELEVEN WORK EXPERIENCE)

7-Eleven

Florida, United States

From $1,000 a week

2 years. Day shift. Evening shift. Morning shift. Every weekend. Monday to Friday. Rotating weekends. 7-eleven: 3 years (Required). Miramar, FL 33025: Relocate before starting work (Required)....

Manager - Customer Strategy & Innovation (Security Strategy) Hybrid

United Airlines

Chicago, IL

Build relationships and improve collaboration in a way which allows us to partner on initiatives from the beginning and better influence outcomes as a result. Communicate effectively with partners throughout project process. Ensur...

Manager, Customer Planning

American Cybersystems

Georgia, United States

Supports the deployment of budget targets across customers and channels to ensure Brand targets are met or exceeded. Includes bottoms up sales forecasting, identifying building blocks, key plan drivers and risks/opportunities. Sup...

Experienced Property Manager

Residential Property Management Firm

Washington, United States

Oversee and coordinate all leasing, including marketing, showing and touring vacant units, and screening applicants. Attract and educate new tenants. Investigate and resolve tenant complaints. Update and improve properties to incr...