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SalaryA Metal Processor Company in Union, NJ, has an immediate opening for a Part-Time Administrator. Must be self-motivated, able to learn quickly, detail-oriented with strong communication skills. Duties include but are not limited to: sales support including order management; client relations, any/all other duties required to provide exceptional customer service.
Customer Service experience in office environment and strong knowledge of Microsoft Office and Excel required; excellent interpersonal and communication skills; great phone and email etiquette; be a team player; willing to assume new responsibilities, able to adjust priorities as needed.
Job Type: Part-time
Pay: $20/hr.
Job Duties:
- Answer phones and address customer inquiries and offer support and solutions to customers in accordance with the company's customer service policies.
- Manage supplier and customer certifications.
- Sales support, including processing orders in system, receiving, and processing sample orders, etc.
- Maintain customer records and other office files (BOL, Invoice, SO's)
- Assist with arranging trucking.
- Coordinate office maintenance and supplies.
- Other duties as requested.
Skills & Requirements:
- High school diploma or equivalent
- 0-3 years of Administrative Assistant and/or Customer Service experience
- Ability to pick up and drop off mail at the Post Office
- Organized self-starter with ability to plan and execute daily activities.
- Working knowledge of Microsoft Office
- Demonstrated ability to effectively identify, communicate and solve problems.
- Ability to handle sensitive and confidential situations with tact and diplomacy.
- Demonstrated flexibility and the ability to work in a team-oriented environment.
- Must be able to handle multiple tasks simultaneously while adhering to deadlines in a fast-paced environment.
- Excellent analytical and organizational skills.
- Must have a high level of customer service orientation.
- Bilingual is a plus (Spanish)
This Company Describes Its Culture as:
- Team-oriented -- cooperative and collaborative
- People-oriented -- supportive and fairness-focused
Reports to: Customer Service Manager
Work Remotely: No – Work in Office Only/Facility in Union, NJ
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 20 per week
Schedule:
- 4 hour shift
- Monday to Friday
Ability to Commute:
- Union, NJ 07083 (Required)
Work Location: In person
