Administrative Assistant Ii, 40 Hours, Bwh Gastroenterology

Administrative Assistant II, 40 Hours, BWH Gastroenterology

What does an Administrative Assistant II do?

The Administrative Assistant II provides all required administrative support for multiple physicians. Additionally, the position supports a broad range of clinical, operational, programmatic and network development. This individual will require a high degree of organization and the ability to prioritize assignments and will be required to use a high level of judgment and discretion in dealing with confidential and sensitive matters.

Schedule: Hybrid

The individual can expect to work onsite for probationary period before moving to a hybrid work schedule (2-3 days in office).

Benefits:

• Full benefits: Medical, Dental, Vision, 403b retirement and match, Pension, STD, LTD

• PTO – 29 days per year

• Weekly pay

• Discounted MBTA pass

• Education Reimbursement

What does a day look like in this role?

• Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.

• Provide routine and more complex administrative support such as: typing memos and letters, answering telephones, and taking and distributing messages.

• Coordinate calendar and schedules including coordinate calendars for several managers or coordinates events for department.

• Proofread and edit manuscripts, perform library or literature searches, and help to create and edit presentation materials. Work with less direction with ability to create more advanced material.

• Helps to prepare and edit grant applications and other related materials with less direction and more applicable knowledge of the process.

• Perform transcription of dictated physician notes.

• Assist with training and orienting staff as needed.

• Provide cross coverage as needed.

• Assist with special projects as directed.

• Follow HIPAA guidelines for the management of patient privacy and confidentiality.

• Other duties, as assigned.

Interactions/Interpersonal Skills:

• Knowledge of practice operations and standards.

• Understanding of procedures including filing, copying, scanning, printing, and faxing.

• Ability to use phone system and handle more complex calls and give more detailed information.

• Ability to interpret information as appropriate, answer more complex questions in the most professional manner and communicate in a professional, courteous, clear, and concise manner.

• Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to manage multiple tasks effectively, follow established protocols, and work within systems.

• Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages. May respond directly on behalf of manager/provider without direction or instruction.

• Ability to type and enter data effectively and at a more advanced level.

• Intermediate level computer skills including the ability to use word processing, spreadsheet, database, and presentation applications.

• Intermediate understanding and use of medical terminology.

• Intermediate comprehension of billing and fiscal information.

• Knowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.

What we need from you:

• Minimum of a high school diploma or GED.

• Minimum two years applicable work experience required.

• Some additional training in office systems or other post high school education preferred.

BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.