Address
SalaryWelcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
Job Summary:
The Veradigm Design & Human Experience team ideates, envisions, and crafts meaningful digital experiences for healthcare professionals and their patients across the care continuum. The team's three core capabilities of Research, Strategy, and Design are orchestrated to elevate the electronic health records (EHR) and practice management (PM) experiences within Veradigm's suite of Provider products.
The Sr. Manager of Experience Strategy is a senior leadership role within Veradigm's Design & Human Experience team. This role will lead the team responsible for framing high end digital experiences that are influenced by research insights, digital engagement best practices, and capabilities of emerging technologies.
The Experience Strategist team spans the bridge between research insights and designed experiences. They craft experience brilliance through human-centered Experience Strategy. They are empathetic technologists who are immersed in experimental and emerging technologies. The voice-of-customer is their north star for all their efforts, and they ignite experience design re-thinking for empowered customer engagement.
The ideal candidate will have a talent for seeing the big picture, providing strategic guidance on the best approaches to enhance customer and business user experiences.
The position will require taking a creative approach to scaling the Experience Strategy team by introducing new approaches to elevate the organization's purpose of putting people first with a spirit of continuous discovery and delivering value.
This role is also responsible for the practical matters of ensuring the successful execution of Experience Strategy within the team. This means managing work against milestones, allocating resources, and reviewing and critiquing deliverables. You should be undaunted by rolling up your sleeves and supporting the range of research, strategy, and design efforts across the team. As a people manager, you will work effectively to build, coach, and mentor the team.
What you will contribute:
- Develops and implements user Experience Strategy and design management across wide ranging Veradigm projects and initiatives. Synthesizes requirements, constraints, and multiple points of view to craft effective human-centric product experiences.
- Manages, mentors, and leads a team responsible for the design of user Experience Strategy.
- Collaborates with and advises program management, project teams, engineering, and customer success teams through key phases of the product life cycle to strategically align user experience requirements and tone for current and future products and programs.
- Develops, implements, and continually improves Veradigm user experience quality through hands-on user experience research, strategy, and design.
- As a member of the Design & Human Experience leadership team, develops, implements, and monitors user Experience Strategy and standards.
The ideal candidate will have:
- Bachelor's Degree or equivalent Technical / Business experience Required
- 12+ years relevant work experience Preferred
- 4-7 years relevant leadership experience including directing the work of others preferred
#LI-REMOTE
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
Veradigm' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.
