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HELP DESK TECHNICIAN II

Provides end-user software and hardware troubleshooting. Receives calls and records user data using Remedy software. Gathers data for creation of user accounts and guides new users through mandatory training. Applies basic diagnos...

CompanyGeneral Dynamics Corporation
AddressIllinois, United States
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Help Desk Technician II

General Dynamics Corporation

Illinois, United States

Provides end-user software and hardware troubleshooting. Receives calls and records user data using Remedy software. Gathers data for creation of user accounts and guides new users through mandatory training. Applies basic diagnos...

a month ago seen See more...

Integrated Service Desk Technician

Caci

Chantilly, VA

Provides first level support for inbound incidents and Service Requests Provide front line phone and email support related to system and application issues. High comfort level working with technology at a fast pace. Ability to qui...

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IT Help Desk Technician Tier II

The Ford Agency

Washington, DC

$51.4K - $65.1K a year

Serve as an escalation support from Tier 1 Help Desk Thoroughly document support requests through ServiceNow Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions Resolve service re...

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Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

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L2 Help Desk Technician

Jacobs Engineering Group Inc.

Washington, DC

$147,000 - $157,000 a year

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

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Help Desk Technician

Secure Itnet

Minnetonka, MN

$42,000 - $52,000 a year

Respond and provide technical support to customer requests through phone, chat, email and tickets. Diagnosing and resolving hardware, software, network, and system problems. Responsible for overseeing the ticket activity within th...

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Help Desk Technician

Nuaxis Innovations

Falls Church, VA

$47.7K - $60.4K a year

Assist customers with and resolve routine application questions. Assist customers with all versions of Microsoft Office Suite. Assist customers with Google mail, Calendar and Drive issues. Perform desktops and laptop set-up; re-im...

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Service Desk Technician

Freed Maxick Cpas P C

Buffalo, NY

$22 - $24 an hour

Participate in internal Service Desk following ITIL framework Provide first contact support of incoming requests to the Service Desk via telephone or Service Desk software to ensure courteous, timely, and effective resolution of e...

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IT Help Desk Technician

Everlast Roofing

Lebanon, PA

$37.6K - $47.6K a year

Insurance coverage that includes Medical, Dental, Vision and Life Insurance. Health Savings Accounts and wellness programs. 401(k) with 4% employer match. Vacation & Personal Days. Paid Holidays. Bonus Programs. 401(k) matching. D...

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Level 1 Help Desk Technician

Pan-Am Dental Lab

Gainesville, GA

$19 - $25 an hour

Serve as the first point of contact for internal staff seeking technical assistance via phone, email, or in person. Provide remote troubleshooting by diagnosing and resolving basic technical issues related to hardware, software, a...

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Help Desk Technician

The Caldwell Group, Inc.

Rockford, IL

$19.30 - $22.00 an hour

Identifies, investigates, and resolves users problems with computer software and hardware. Installs hardware/software on PCs based on departmental requirements. Fields support calls, chat, email, and/or other communication from u...

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IT Help Desk Technician

Primecare Medical, Inc.

Harrisburg, PA

$18 - $23 an hour

Serve as the first point of contact for troubleshooting hardware/software, on all types of computer systems and printer problems. Assist computer users with hardware and software questions and problems, fielding telephone calls an...

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Support Desk Technician (Full-Time)

Butler County Sheriff's Office

Hamilton, OH

$25 - $31 an hour

Develop and maintain solid understanding of user needs. Work collaboratively with other technicians to solve problems. Monitor and respond quickly and effectively to requests received via a ticket system. Install, configure and ma...

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Tier1 Help Desk Technician/ Field Service Technician

Advance Automation Managed It Services

Atlanta, GA

$17 - $25 an hour

401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Retirement plan. Vision insurance. 2 years. 8 hour shift. Monday to Friday. IT: 2 years (Required). Microsoft Certified: Azure fundamentals (Prefe...

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Help Desk Technician - MSP

My It Crew

Brooklyn, NY

$36,000 - $50,000 a year

Our clients love us and our satisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

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Lerner Solutions Level 2 IT MSP Service Desk Technician

Adda

New York, United States

$50,000 - $65,000 a year

Experience: 2+ years of previous experience in a Level 2 or equivalent IT support role. Technical Proficiency:Advanced troubleshooting skills for PCs, Macs, and mobile devices.Experience with hardware troubleshooting and the abili...

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Senior Help Desk Technician

Studio Museum In Harlem

New York, NY

$55,000 - $75,000 a year

Manage the workflow of IT Help Desk, assign trouble tickets to staff, and adhering to user timelines. Accurately document, triage, resolve, and follow up on support tickets. Coordinate and/or serve as initial contact via telephone...

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IT Service Desk Technician (#99, Honolulu)

Sullivan Family Of Companies

Honolulu, HI

From $40,000 a year

Answer end user telephone calls and emails in a prompt and professional manner. Accurately record incident information using the Service Desk ticketing system. Troubleshoot point-of-sale, application, hardware, telephone, and netw...

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Help Desk Technician

Merced College

Merced, CA

$4,523 - $5,722 a month

Degree/Certificate Programs Transfer Career Technical Education Workforce Training Lifelong Learning Basic Skills Community Engagement Monitor, acknowledge and document Help Desk related phone calls, emails, and user-generated req...

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Help Desk Technician

Mitc

Frederick, MD

$45,000 - $65,000 a year

You enjoy problem solving and finding solutions. You are an excellent communicator and are comfortable communicating via email and phone. You enjoy learning and staying up to date on new software releases and features. You have a...

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Help Desk Technician

Concept Solutions Llc

Washington, DC

$52.3K - $66.2K a year

Respond to requests for technical assistance in person, via phone, and electronically. Diagnose and resolve technical hardware and software issues. Research questions using available information resources. Advise user on appropria...

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IT Help Desk Technician

Zip Zap It Solutions, Llc

El Paso, TX

$15 - $18 an hour

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation. Provides answers to clients by identifying problems, researching answers, and guiding clients throu...

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IT Help Desk Technician

Expedium Consulting

Minneapolis, MN

$41K - $51.9K a year

Provide quick and effective assistance with information technology systems. Guide employees remotely and in person through systems configuration, troubleshooting, and maintenance. Listen attentively to employees questions and con...

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Help Desk Technician

Globalmedia Group, Llc

Scottsdale, AZ

Growth possibilities. Competitive Health & Welfare Benefits. Company paid Basic Life insurance: $50,000 for each employee. Company paid Long-Term Disability benefits. 401k plan with company match. Employee Appreciation Days. Emplo...

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Help Desk Technician IV

Cumberland Farms

Remote

$65,000 - $70,000 a year

401(k). 401(k) matching. Dental insurance. Employee discount. Flexible schedule. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Referral program. Retirement plan. Tuition reimbu...

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Help Desk Technician - Dallas, Texas

Bigthumb It Consultants

Dallas, TX

$55,000 - $75,000 a year

401(k). Dental insurance. Health insurance. Vision insurance. 2 years. 3 years. 8 hour shift. Bachelor's (Required)....

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Tier II Service Desk Technician

Airpro Diagnostics/Nationwide Parts

Jacksonville, FL

Inbound call support using remote access tools such as ConnectWise Control or TeamViewer. Desktop computer support to include desktop setup, moves, software installation and troubleshooting. VoIP phone setup, provisioning, deploym...

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Tier II Service Desk Technician

Airpro Diagnostics

Jacksonville, FL

Inbound call support using remote access tools such as ConnectWise Control or TeamViewer. Desktop computer support to include desktop setup, moves, software installation and troubleshooting. VoIP phone setup, provisioning, deploym...

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IT Help Desk Technician

City Of San Luis, Az

San Luis, AZ

Supports information systems by providing first contact Help Desk assistance to enterprise computer users; works with users to troubleshoot and resolve application and network support issues. Receives user requests for resetting p...

2 months ago seen See more...

Service Desk Technician

Caci

Oklahoma City, OK

Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, mobile device, and other computer-related tech...

2 months ago seen See more...

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What companies are hiring for Desk Technician jobs?

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