Desk Technician jobs

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HELP DESK TECHNICIAN I

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

CompanyGarver
AddressFrisco, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 weeks ago See detail

Help Desk Technician I

Garver

Frisco, TX

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

IT Help Desk Technician

Wcri

Omaha, NE

Manage and resolve IT Help Desk tickets related to store inquiries promptly and. efficiently. Utilize Jira Helpdesk for ticket management and tracking. Maintain and track equipment using Jira Assets management. Provide support for...

Help Desk Technician

St Engineering Aethon Inc

Pittsburgh, PA

Candidate will need capacity to comply with the federally mandated requirements of U.S. Trade Control Laws. Must have at least an Associates Degree in an IT related field. Must be willing and able to troubleshoot, maintain, confi...

Help Desk Technician

Sabel Systems

El Segundo, CA

Process account request (System Access Request) and administration of accounts in a timely manner. Participate or lead Ask Me Anything (AMAs) for user community. Provide end-users with rapid, multi-channel access to support resour...

Help Desk Technician

Campusworks, Inc.

Fresno, CA

Serve as the primary point of contact for students, faculty, and staff contacting the IT Help Desk, providing Tier 1 support for issues in a timely and professional manner. Troubleshoot and resolve Tier 1 issues, such as password...

Help Desk Technician - VGM Homelink

Vgm Group, Inc

Waterloo, IA

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot, diagnose and resolve problems related to HOMELINKs business systems. Respond to queries e...

Help Desk Technician

Mastech Digital

Woburn, MA

We are currently seeking a Help Desk Technician for our client in the Innovative Solutions domain. This is a Contract-to-Hire position, and the client is looking for someone to start immediately.Duration: 3-6+ Months Contract-to-H...

Help Desk Technician - 3rd Shift

Access One Inc.

Chicago, IL

An opportunity to grow your career and expand your knowledge. Professional development and growth through continual learning. Recognition of all your accomplishments, large and small. A chance to relax and enjoy your co-workers at...

IT Help Desk Technician

Propharma Group

Raleigh, NC

ProPharma Group is the leading global, independent, single-source provider of regulatory, clinical, and compliance services serving pharmaceutical, biotechnology, and medical device companies. Our team of experts brings a comprehe...

Help Desk Technician III

General Dynamics Corporation

San Antonio, TX

Utilize the current customer provided priority matrix as an order to responding to service requests (e.g. trouble tickets).Core HW and SW - Support for common, standard user workstations, and associated software (standard/common c...

Help Desk Technician I

Holiday Oil

West Valley City, UT

Provides Tier 1 technical support and services for end users. Escalates issues to Tier 2 when appropriate. Provides support with maintenance, configuration, and reliable operation of end-user computer systems. Installs and upgrade...

IT Help Desk Technician

Analogic

Peabody, MA

Provides technical assistance and support to end users related to computer systems, hardware, or software. Troubleshoots, maintains, and monitors external and internal hard drives, printers, plotters and scanners. Responds to quer...

Help Desk Technician

Teksystems

Honolulu, HI

Ideally, one person would be more aligned to the Help Desk duties, while the other would be providing project/ on-site support, yet the manager is flexible. Positive attitude, ability to work with a team, and great communication s...

IT Help Desk Technician

Sany America Inc

Peachtree City, GA

Serve as first point of contact for customers seeking technical assistance. Taking ownership of issues and managing them in a logical and methodical manner on Service Desk System. Correctly logging incidents, categorizing, and pri...

OIT Help Desk Technician

Attleboro Public Schools

Attleboro, MA

User account creation for all APS platforms including but not limited to email account, Google account, Aspen account, ID badge w/ picture, Keyscan entry FOB, local system login accounts. Assign appropriate licensing, access right...

IT Help Desk Technician

Mcgee Corporation

Matthews, NC

Provide first-line technical support to end-users - document hardware and software issues, communicate with IT team, assist with resolution (escalating as necessary). Assist with onboarding procedures for new employees, ensuring t...

IT Help Desk Technician

Hybriditservices

Gilbert, AZ

Understand the nature of the issues the customer is facing and provide adequate solutions for the same. Respond to customer queries and complaints. Troubleshoot technical inadequacies by obtaining required information from the cus...

Service Desk Technician Level 3 - MSP

Valeo Networks

Phoenix, AZ

3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...

IT Help Desk Technician

Teksystems

Boston, MA

Great Customer facing skillsDescription: Updates user and asset information as appropriate Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders relat...

Service Desk Technician

Penn Foster Group

Chandler, AZ

Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...

Service Desk Technician (hybrid, overnight shift)

Oneneck It Solutions

Gilbert, AZ

Research, respond, and resolve customer issues within scope of the Tier 1 Service Desk team's responsibilities with the goal of meeting published SLA's and OLA's. Regular assistance may be required from other Service Desk resource...

Help Desk Technician I

Rcn Capital

Charlotte, NC

Required Skills: Multi-Tasking: Ability to work on multiple deadline driven projects or issues simultaneously and with a keen sense of urgency. Establish communication with supervisory and management personnel in order to to repor...

Systems Admin/Service Desk Technician

Spathe Systems

Fayetteville, NC

Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services. Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconf...

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics Corporation

Colorado Springs, CO

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. From securing our nation's most sensitive systems, to enabling digital...

Service Desk Technician

Marken

Durham, NC

Investigate and resolve complex IT issues that have been escalated from Level 1 and Level 2 technicians. Analyze and troubleshoot hardware, software, network, and system problems effectively and efficiently. Utilize diagnostic to...

Help Desk Technician I

Ticketnetwork, Inc

Charlotte, NC

Provide 1st level technical support; answering support queries via service desk, phone, email, and web. Takes ownership of user problems and is proactive when dealing with user issues. as well as effectively escalating more in-dep...

Service Desk Technician

Infopeople Corporation

Fort Myers, FL

This position requires technical competency supporting multiple enterprise operating systems, hardware platforms, and software. The duties of the Service Desk Analyst 1 may extend beyond routine troubleshooting to include hardware...

IT Help Desk Technician II

Stellantis Financial Services Us

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician II

Stellantis Financial Services

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

Service Desk Technician - ITIL Methodology

Raag Solutions

Raleigh, NC

Service Desk is the 247x365 single point of contact for customer submitted incidents and service requests. Required Experience: 2 years of- Excellent customer service skills along with the ability to apply more advanced technica...