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TIER II SERVICE DESK TECHNICIAN

Inbound call support using remote access tools such as ConnectWise Control or TeamViewer. Desktop computer support to include desktop setup, moves, software installation and troubleshooting. VoIP phone setup, provisioning, deploym...

CompanyAirpro Diagnostics
AddressJacksonville, FL
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Tier II Service Desk Technician

Airpro Diagnostics

Jacksonville, FL

Inbound call support using remote access tools such as ConnectWise Control or TeamViewer. Desktop computer support to include desktop setup, moves, software installation and troubleshooting. VoIP phone setup, provisioning, deploym...

IT Help Desk Technician

City Of San Luis, Az

San Luis, AZ

Supports information systems by providing first contact Help Desk assistance to enterprise computer users; works with users to troubleshoot and resolve application and network support issues. Receives user requests for resetting p...

Service Desk Technician

Caci

Oklahoma City, OK

Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, mobile device, and other computer-related tech...

Information Systems Specialist - Desk Technician I/II - Full-Time

Kern Medical

Bakersfield, CA

$27.96 - $36.14 an hour

New Hire Premium: +6% of base rate of pay, matched up to 6% if contributed to Deferred Compensation Plan. Shift Differential Pay: varies per classification. A Comprehensive Benefits Package: includes Holidays, Paid Time Off, Retir...

Help Desk Technician- Remote

Maximus

Oklahoma City, OK

They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems, and maintain access to mission critical systems within the defined SLAEss...

Help Desk Technician

Amn Healthcare Inc.

San Diego, CA

Forbes Recognition: We don't just make lists; we make headlines. AMN Healthcare proudly claims a spot on Forbes' prestigious lists not once, but twice! We're among the "Best Large Employers for Women," a testament to our commitmen...

Help Desk Technician- Remote

Maximus

San Diego, CA

They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems, and maintain access to mission critical systems within the defined SLAEss...

Service Desk Technician

Caci International, Inc.

Oklahoma City, OK

Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, mobile device, and other computer-related tech...

Help Desk Technician- Remote

Maximus

Sacramento, CA

They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems, and maintain access to mission critical systems within the defined SLAEss...

Help Desk Technician- Remote

Maximus

Bridgeport, CT

They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems, and maintain access to mission critical systems within the defined SLAEss...

Help Desk Technician- Remote

Maximus

Portland, ME

They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems, and maintain access to mission critical systems within the defined SLAEss...

Help Desk Technician

Ecs

Tampa, FL

Perform research and evaluation of software tools, hardware and services, and emerging technologies. Support the Argos Help Desk from the ground up using ITIL best practices. Thoroughly understand the Argos environment from a Tier...

Service Desk Technician

Precoat Metals

Houston, TX

Clearly communicate technical subjects and instructions to non-technical audience both in person and over the phone. Manage user requests for support within time constraints defined by a service level agreement (SLA). Document, re...

Help Desk Technician

Illumio

Sunnyvale, CA

$31 - $36 an hour

Respond to incidents, emails, and walk-in requests from onsite employees who need IT help Troubleshoot and resolve basic IT issues, such as password resets, network connectivity, software installation, printer problems, etc. Use r...

Help Desk Technician

Swire Coca-Cola

Draper, UT

$41.7K - $52.8K a year

Receive and respond to service calls and incidents through phone and email, documenting the issues through the ticketing software ServiceNow, to troubleshoot and resolve employees technical issues. Train and assist end users with...

Help Desk Technician

Eide Bailly Llp

Las Vegas, NV

$46K - $58.2K a year

Provide frontline technical assistance and support to end users in a call center environment via phone, chat or email. Install, modify or repair computer hardware and software. Troubleshoot computer systems and/or printer hardware...

IT Help Desk Technician

Marga Technologies

Lorida, FL

$20.44 - $23.50 an hour

System Administration Skills: Candidates should possess a basic understanding of system administration tasks such as user account management, password management, and access control. Technical Proficiency and Troubleshooting Skill...

Service Desk Technician- Floyd Medical Center (NON-REMOTE)

Atrium Health

Rome, GA

$34.4K - $43.5K a year

Provides customer service and first level technical resolution over the phone for operational incidents and service request. When necessary escalates incidents and requests in line with established Service Level targets and escala...

Service Desk Technician - 1st shift (26465)

Dahl Consulting

Salt Lake City, UT

Serve as first point of contact for technical support to employees via calls, chat, email, and remote support. Utilize technical skills, historical records, knowledgebase, tools to analyze and diagnose customer issues. Perform ana...

Help Desk Technician- Remote

Maximus

Cherry Hill, NJ

They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems, and maintain access to mission critical systems within the defined SLAEss...

Service Desk Technician

General Dynamics Corporation

El Segundo, CA

Provides technical support and troubleshooting for network, desktop, and/or systems hardware and software. Assists and resolves hardware and software technical problems on laptops, thin clients, and peripherals. Devices typically...

Help Desk Technician- Remote

Maximus

Albuquerque, NM

They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems, and maintain access to mission critical systems within the defined SLAEss...

Help Desk Technician

Reese Law Group Aplc

Carlsbad, CA

Essential Job Functions Provide Help Desk support for a law office of approximately 65 employees at a single office location. Diagnose and collect relevant data for troubleshooting. Set up and install workstations for current a...

Help Desk Technician- Remote

Maximus

Los Angeles, CA

They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems, and maintain access to mission critical systems within the defined SLAEss...

Help Desk Technician

City Of Gardena

Gardena, CA

Receive and manage Help Desk request tickets. Report on weekly incident performance metrics and recommend support improvements. Set-up, configure and install Windows computers (hardware and software) and network/telecom equipment....

Overnight Help Desk Technician

Valor Network Inc

Glassboro, NJ

This position is between the hours of 9 PM-5 AM 2-4 days per week. Provides customer support for resolution of operational issues as they arise during daytime, evening and overnight shifts. Team member of the call center assisting...

Service Desk Technician Sr Spec

Qtc

San Dimas, CA

Provide first level contact and resolution of issues for users in all locations nationwide. Quickly and accurately manage incidents in the system, gather required information, document and determine scope and impact. Troubleshoot...

Service Desk Technician Sr Spec

Qtc Management

San Dimas, CA

Provide first level contact and resolution of issues for users in all locations nationwide. Quickly and accurately manage incidents in the system, gather required information, document and determine scope and impact. Troubleshoot...

Help Desk Technician- Remote

Maximus

Phoenix, AZ

They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems, and maintain access to mission critical systems within the defined SLAEss...

Help Desk Technician- Remote

Maximus

New Orleans, LA

They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems, and maintain access to mission critical systems within the defined SLAEss...