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HELP DESK TECHNICIAN - TIER 1

Provide valuable service by offering a state-of-the-art customer support experience and high-quality technical assistance. Address customers professionally in any situation; ask questions to determine the nature of problems quickl...

CompanyPdc Technologies
AddressFort Lauderdale, FL
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Help Desk Technician - Tier 1

Pdc Technologies

Fort Lauderdale, FL

Provide valuable service by offering a state-of-the-art customer support experience and high-quality technical assistance. Address customers professionally in any situation; ask questions to determine the nature of problems quickl...

L2 Help Desk Technician

Jacobs

New York, NY

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

Help Desk Technician (onsite)

Synerfac Technical Staffing

New Jersey, United States

Help Desk TechnicianResponsibilities:* Provide timely and effective technical support to clients via phone, email, or remote assistance tools. * Collaborate with internal teams to ensure timely resolution of client issues and main...

Service Desk Technician I

Delta Dental Of Colorado

Colorado, United States

$49,608 - $55,390 a year

1 3 years of experiencing working in a Service Desk environment. Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes. Strong troubleshooting and problem resolution skills. Str...

Level 2 Help Desk Technician

Custom Computer Specialists

Hauppauge, NY

$45,000 - $55,000 a year

Remote and on-site desktop and user support using remote support applications. Create/update and escalate user tickets as needed. Acknowledge pre-configured alerts and perform basic and secondary troubleshooting steps to resolve t...

Technical Support Technician / Help Desk Specialist - Onsite

Ellucian

Huntsville, AL

Recommending or performing complex actions to correct problems using remote diagnostic, remediation technology and tools or at user locations to install, modify, or make repairs to computer hardware and/or software. Supervising an...

Help Desk Support Technician

Nesco Resource

New York, NY

$25.00 to $30.00 •

Troubleshoot and resolve incidents related to end-user devices i.e. laptops, desktops, cell phones, software, ip phones, printers, AV equipment, basic networking issues, etc.;. Resolve service requests i.e. software installations,...

Help Desk Technician

Tnbr Careers

Memphis, TN

Serve as the first point of contact for customers seeking technical assistance over the phone, remote support or email and diagnose and resolve computer system problems. Perform remote troubleshooting through diagnostic techniques...

Help Desk Technician

Yesway

Fort Worth, TX

Triage, own and resolve Tier 1 Service Desk Incidents and requests via our ServiceNow ticketing system, MS Teams, following documented processes. Provide operational support of Yesway retail systems infrastructure including point...

Help Desk Technician

The Hiller Companies Llc

Mobile, AL

$43.4K - $55K a year

Provide technical support to end-users, troubleshooting hardware, software and network issues. Respond to and resolve helpdesk tickets in a timely and efficient manner. Document and track all support requests in a helpdesk ticketi...

Temporary - Computer Lab/Help Desk Technician (Pool)

Tnbr Careers

Nashville, TN

Title: Temporary Computer Lab/Help Desk Technician (Pool)POSITION SUMMARYAssist with daily operations of the User Support Services Assist by helping students, faculty, and staff with technology-related issues and questions and b...

IT Help Desk Technician

Procaps Laboratories

Henderson, NV

$38.7K - $49K a year

Knowledge and experience in the following: Microsoft Entra ID management, Microsoft 365 applications, Microsoft Windows Operating systems, Microsoft Exchange User Administration, VOIP telephony systems, Basic LAN and WLAN fundamen...

IT Help Desk Technician (Remote)

Govcio Llc

Remote

$75,000 - $85,000 a year

Coordinates communications with End Users as a Tier 1 Specialist for supporting Bi-directional Data APIs and Web Services. Is very experienced in all phases of software systems and application development. Ensures optimal applica...

Help Desk Technician - TS/SCI with Polygraph

General Dynamics Information Technology

Chantilly, VA

$58.3K - $73.8K a year

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and r...

Service Desk Technician

Yuma Regional Medical Center

Yuma, AZ

$33.9K - $43K a year

HS DIPLOMA/GED....

Help Desk Technician

Creativeone

Overland Park, KS

From $52,000 a year

Setup, migration, and ongoing administration and troubleshooting of end user support issues. Responsible for ongoing cybersecurity maintenance and updates as new threats arise or are identified. Provide courteous & prompt technica...

IT Help Desk Technician II

Network Titan

San Diego, CA

$28 - $31 an hour

Primary responsibility will be to provide excellent and friendly end-user IT support for local and remote computer users via phone, email, or on-site at client location. Provide a high level of troubleshooting skills for workstati...

Junior Help Desk Technician

Grant Leading Technology, Llc

Riverdale, MD

$50,000 - $60,000 a year

Provides Tier-1 and Tier 2 support for Finesse application related issues Triages user reported problems End-to-end coordination of Finesse ticket resolution Administers the Finesse application configuration Triages and resolves a...

Help Desk Technician (Telecommuter Part Time/Weekends) - Secret Clearance

American Systems

United States

$20 an hour

Work remotely to provide user support in a timely manner. Work with a team of driven, supportive and highly skilled professionals. Provide critical support in protecting our country. Receive a robust benefits package that includes...

Help Desk Technician

Nampa School District

Nampa, ID

$17.41 - $22.52 an hour

Provide support to all Help Desk staff. Repair and process all HP laptops and workstations in the district. Imaging and set up of devices for staff and students. Perform return material authorization (RMA) and dispatching duties f...

Help Desk Technician

V2X

Patuxent River, MD

Serve as the entry point for the Program Office by receiving, logging, resolving and/or escalating requests for service.. Assist with system account and system token requests.. Provide phone and desk side support to the Program Of...

IT Service Desk Technician

Techmer Pm

Clinton, TN

$47.5K - $60.1K a year

Respond to queries over the phone, via email, or in person. Write, maintain, and implement scripts for automation. Train computer users on software and hardware on-site or remotely. Resolve technical problems with Local Area Netwo...

IT Help Desk Technician

Heart City Health Center

Elkhart, IN

$40,000 - $55,000 a year

Proactively manage and correct any IT issues that need attention. These will be assigned by current IT staff and EMR Manager. Manage the current IT ticketing system by resolving employee issues, both on and offsite, with hardware...

Service Desk Technician I

Ntiva, Inc.

Virginia, United States

$35,000 - $55,000 a year

This is a 100% remote position. Monday-Friday, 8am-5pm CST. We provide the equipment you need, but you must have a reliable home internet connection with at least 20 Mbps upload and download speeds for optimal performance. Accept...

IT Help Desk Technician

Chemence, Inc.

Alpharetta, GA

$35,000 a year

Equipment Transport and Setup: Safely and efficiently transport IT equipment between buildings or locations according to predetermined schedules and project requirements. Set up and configure equipment in designated areas followin...

Help Desk Technician (onsite)

Synerfac

New Jersey, United States

Provide timely and effective technical support to clients via phone, email, or remote assistance tools. Troubleshoot hardware, software, and network issues, and escalate complex problems to senior technicians when necessary. Docum...

Help Desk Technician in Addison, TX at SNI Technology

Sni Companies

Addison, TX

Provide technical support and troubleshooting for software, hardware, and network issues. Respond promptly and professionally to Help Desk tickets, ensuring timely resolution of issues. Install, configure, and maintain operating s...

Help Desk Technician - Bilingual (Spanish)

Rittal Llc

Houston, TX

Install, maintain, and ensure operation of all devices including desktop/laptop computers, printers, and peripherals for 400+ users. Provide first level diagnostics and support for Windows computers, iPhones, MS - Office products...

Help Desk Technician

O'rourke Sales Company

Davenport, IA

From $17.50 an hour

401(k). 401(k) matching. Dental insurance. Employee assistance program. Employee discount. Flexible schedule. Health insurance. Health savings account. Life insurance. Paid time off. Parental leave. Professional development assist...

Information Technology Specialist (CUSTSPT) (Service Desk Technician) (6-Month Roster)-AMENDED

Internal Revenue Service

Visalia, CA

The assignments must have shown completion of the following, or the equivalent: Interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow;...