Address
Form of work
SalaryHelp Desk Description:
- Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation
- Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
- Participates in development of client training programs by identifying learning issues and recommending instructional language.
Help Desk Qualifications / Skills:
- Problem solving
- LAN knowledge
- Verbal communication
- Operating systems
- Phone skills
- Customer service
- Quality focus
- PC proficiency
- System Administration
Education, Experience, and Licensing Requirements:
- An Associate's degree in computer science or related field, High school diploma, GED, or equivalent
- A strong working knowledge of computer systems, hardware, and software. Good problem-solving, analytical, and team-working skills.
- Prior information technology or systems administration experience preferred
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- Monday to Friday
- On call
Work Location: Hybrid remote in El Paso, TX 79902
