Customer Success Manager jobs in Pennsylvania

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CUSTOMER EXPERIENCE MANAGER

Manage a remote team of customer support specialists. Own all aspects of training, monitoring performance KPIs, and performance management at the individual level. Be a strong customer advocate! Identify patterns or new trends in...

CompanyUniversal Yums
AddressRemote
CategoryReal Estate
Salary$76.2K - $96.5K a year
Job typeFull-time
Date Posted a month ago See detail

Customer Experience Manager

Universal Yums

Remote

$76.2K - $96.5K a year

Manage a remote team of customer support specialists. Own all aspects of training, monitoring performance KPIs, and performance management at the individual level. Be a strong customer advocate! Identify patterns or new trends in...

Manager, Client Success

Millennium Systems International

Remote

$75.6K - $95.7K a year

Assumes ownership of the Client Success team responsible for preserving the client relationship within the organization. Works as the head of the CS team to track overall team recurring revenue goals and quotas, churn, and softwar...

Customer Care Manager

Sidel Group

Peachtree Corners, GA

Collect and filter customer calls, identify needs and answer or manage accordingly any technical request in compliance with the HSS&E standards to ensure general support requests from customers are answered. Issue Service Request...

Senior Manager, Health Plan Customer Marketing

Virta Health

Remote

$138,287 - $162,690 a year

Represent the best of Virtas growth marketing playbook to senior leadership and marketing teams within Health Plan clients, constantly advocating for increased reach and frequency, backed up by results and data Manage the launch...

Customer Account Manager - Publix

Dreyer's Grand Ice Cream

United States

$110,000 - $130,000 a year

Work with Customer & Category Management Team on development of customer-specific category plans anchored in the category growth drivers (category 1st mindset) Present and launch New Item Plan and develop initial field forecast De...

Senior Representative, Customer Order Management

Cardinal Health

Kentucky, United States

$17.60 - $25.20 an hour

Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. Manages customer account activity including, but are not limited to; Customer Order fulfi...

Customer Service Assistant Manager

Snap Box Storage

New Jersey, United States

$16 - $17 an hour

401(k). 401(k) matching. Dental insurance. Employee discount. Flexible schedule. Health insurance. Paid time off. Vision insurance. No experience needed. Day shift....

Millionaire Matchmaker - Customer Service/Account Manager

Luma - Luxury Matchmaking

Remote

$50,664.23 - $90,000.00 a year

Must have at least 2 years of customer service and/or Account Manager experience at a similar company as a Matchmaking Service. A go-getter attitude. Excellent verbal and writing skills. Ability to work independently. An outgoing...

Customer Service Manager

Fastsigns - 270201

Minnesota, United States

$50,000 - $70,000 a year

Medical, Dental, Vision. 401K plan. 6 paid holidays,5 Day M-F work-week. Friendly, collegial team environment. Company Paid training. State of the art equipment to support the mission. Personal and professional growth potential. G...

Senior Customer Operations Manager

Helium 10

Remote

$94.4K - $120K a year

Develop and implement strategies to optimize customer success and support operations, ensuring scalability and effectiveness. Collaborate with leadership to align operations with overall business objectives. Utilize data analytics...

Manager, Customer Planning

American Cybersystems

Georgia, United States

Supports the deployment of budget targets across customers and channels to ensure Brand targets are met or exceeded. Includes bottoms up sales forecasting, identifying building blocks, key plan drivers and risks/opportunities. Sup...

Senior Manager, Customer Experience Operational Support

Point Broadband

Remote

$97.5K - $123K a year

Lead and manage the call center workforce management operations, ensuring optimal scheduling, forecasting, and real-time monitoring to meet service level agreements and maximize efficiency. Provide recommendations to leadership an...

Manager of Customer Support

Highland Electric Fleets

Remote

$93.3K - $118K a year

Customer Support Strategy: Formulate and execute a comprehensive Customer Support strategy to guarantee customer satisfaction, problem resolution, and continuous improvement Team Leadership: Lead, mentor, and develop a team of Cus...

Customer Support Manager

Advantive

Remote

$79.8K - $101K a year

At Advantive, we make purpose-built software for specialty manufacturing and distribution businesses that streamline complex processes, optimize operations visibility and throughput, and drive improved quality, profitability, and...

Customer Experience Manager

Payscale

United States

Strategic Customer Lifecycle Management: Takes a strategic view of the digital customer lifecycle, planning human touchpoints to create a seamless Customer Experience that aligns with organizational objectives. . Segment Understan...

Staff Technical Program Manager, Customer Identity

Okta

United States

$160K - $202K a year

Partner with Product, Engineering, Brand, Marketing, Field, Customer Success, and other stakeholders to manage complex and large-scale cross-team initiatives, clarifying needs and value, securing commitment from teams across the o...

Product Marketing Manager - Customer Advocacy

Gitlab

United States

Manage the strategy and execution of GitLabs Executive Advisory Board program including our annual in person event, as well as quarterly virtual meetings. Build and program manage GitLab advocate spotlight and award programs. Par...

Customer Experience Case Management (Contingent)

Amazon

Remote

$45 - $50 an hour

Contractor will be responsible for following and participating in Customer ExperienceCase Management supporting Amazon Devices Reverse Logistics processes to help Amazon Devices team scale up as the number of inbound requests flu...

Customer Experience Manager

Five Below

New York, United States

$19-$22 per hour

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Senior Manager, Customer Strategy

League Inc.

Remote - Oregon, United States

Act as the business lead from League for specific solution areas in a given Platform Customer account (e.g. health, care delivery, benefits, member engagement etc.). Drive the definition of business requirements for the product so...

Assistant Manager, Customer Operations

Old Navy

New York, United States

$19.55 - $26.85 an hour

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience. Recr...

Customer Care and Retention Manager

Guardian Security Systems

Washington, United States

$65,000 - $85,000 a year

Hire, onboard, supervise, train, coach, and mentor direct reports. Maintain growth plan and check-ins for direct reports. Develop monthly, quarterly, and annual retention, inbound call center goals, and action plans (Roadmaps)....

Customer Service - Self Storage Manager

Public Storage

Washington, United States

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm). Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

Customer Experience Manager - Victoria's Secret - Berkshire - Wyomissing, PA

Victoria's Secret

Pennsylvania, United States

$22.25 - $29.90 an hour

Leading and demonstrating company values within the store. Delivering exceptional Customer Experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations...

Advertiser Success Account Manager

Instacart

Remote - Oregon, United States

Collaborate with the Sales Team to build trusted CPG relationships. Serve as the main point of contact for all pre and post sale activities including media planning, campaign reporting, optimization and performance. Create media p...

Customer Service Manager, Consumer

Russell Cellular, Inc.

Missouri, United States

General Operational Responsibilities. Coordinate day-to-day operations of the Department including but not limited to: Scheduling staff, interviewing applicants, advanced customer issue resolution, and communication with all shift...

Technical Account Manager, Customer Support

Icertis

Remote

$115,000 - $170,000 a year

Directly addressing and prioritizing support items with the customer and the internal teams within Icertis to help drive faster resolution and improve customer experience. Understanding the Icertis platform as well as configuratio...

Senior Manager, Strategic Customer Initiatives

Draftkings

Remote

$128,000 - $192,000 a year

Partner with Customer Service Senior Leadership to drive strategy team operations; identify and execute on critical initiatives identified within. Proactively identify opportunities for strategic impact or operational efficiencies...

Market Research & Customer Insights Manager

Protos Security, Llc

Remote

$71.2K - $90.2K a year

Manage the Market Research and feedback program end-to-end, from understanding research objectives, selecting the appropriate methodology, managing survey platforms, and sharing insights/recommendations with stakeholders and execu...

Manager, Customer Experience

Meritize

Remote

$75,000 - $90,000 a year

Identify, process, record and act upon complaints or issues received from internal and external stakeholders, which result in business, applicant, borrower, school or servicer risk. Coordinate and conduct cross-functional departme...