Customer Success Manager jobs in Pennsylvania

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KEY CUSTOMER MANAGER, MS PORTFOLIO

Education: BS/BA Required, MBA Preferred Minimum 7 years of pharmaceutical/biotech experience Ideally 2+ years of experience in the MS Disease State or other related chronic disease Account Management Experience preferred, experie...

CompanyBiogen
AddressConnecticut, United States
CategoryRetail
Salary$144,400 - $209,400 a year
Date Posted 2 months ago See detail

Key Customer Manager, MS Portfolio

Biogen

Connecticut, United States

$144,400 - $209,400 a year

Education: BS/BA Required, MBA Preferred Minimum 7 years of pharmaceutical/biotech experience Ideally 2+ years of experience in the MS Disease State or other related chronic disease Account Management Experience preferred, experie...

Sr. PA Success Manager

Zillow

Remote

$94,700 - $151,300 a year

Responsible for the training and onboarding experience for new hire sales representatives including 90D coaching & development.. Skill Training: Deliver PA specific content, Tech training, including the Zillow Way of Selling sales...

Customer Success Sales Specialist

The Praschan Agency At Insuratec

Remote

From $100,000 a year

Assist clients with insurance-related inquiries and provide comprehensive information. Build and maintain strong client relationships by offering exceptional customer service. Collaborate with team members to generate and follow u...

Global Customer Success Operations Intern

Model N

Remote

$20 - $22 an hour

Improve existing process documentation using MS Visio to provide users with an easy, high-lelvel view of the process Brainstorm ideas on how to drive process compliance from the delivery team Identify areas of opportunity in curre...

Billing Success Manager (B2B SaaS)

Prompt

Remote

$55,000 - $65,000 a year

BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time. Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and p...

Director, Customer Success Operations

Lyra Health

Remote

$150,000 - $229,000 a year

Lead a high-performing Customer Success Operations Team, fostering a culture of collaboration, accountability, and continuous improvement Model psychological safety, promoting department-wide practice of giving and receiving feedb...

Customer Success Solutions Specialist

Telus Agriculture & Consumer Goods

Remote

$45,000 - $56,500 a year

The Customer Success Solutions Specialist will serve on a team of individuals representing the virtual, customer-facing points-of-contact for our customers and their customers. The Customer Success Solutions team provides outstand...

Customer Success Agent

Humana

New Mexico, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

Hawaii, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Director of Customer Success

Uveye

Remote

$143K - $180K a year

Define and optimize the customer journey by driving programs and initiatives to improve engagement approaches based on customer segmentation and leading a culture of continuous improvement Deliver transformational leadership so th...

Customer Success Agent

Humana

Rhode Island, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

Arkansas, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Logistics Vendor Management Inventory Manager

Ferrero Spa

United States

It will play an important role on developing strategies that effectively lead and direct the VMI teams management of Ferrero key customers. The VMI Manager will develop best practices that translate to cost savings by reducing cu...

Manager, Services - Customer Successat CDW Careers

Cdw

Remote

Develop and implement a comprehensive customer success strategy aligned with the company's vision and goals. Define and measure key metrics for customer success, including adoption, retention, expansion, and customer satisfaction....

Product Manager - Workflows and Custom Data

Stripe

United States

Interact with customers and internal product teams daily, so that you can validate product ideas/requirements and prototypes. Partner with engineering and design to ship functionality that delights users, has the right balance of...

Customer Experience Relationship Manager - Non-Commercial Accounts

Tractor Beverages, Inc

Remote

$70,000 - $85,000 a year

Ability to quickly master programs such as Google Workspace, Pipedrive, and Asana. 401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off....

Customer Sales Manager

Advantage Solutions

Missouri, United States

Full-Time Benefits (Medical, Dental, Vision, Life). 401(k) with company match. Training and Career Development. Generous Paid Time-Off. Implement marketing strategies and analyze trends and results to achieve department/client inc...

Customer Experience Manager

Universal Yums

Remote

$76.2K - $96.5K a year

Manage a remote team of customer support specialists. Own all aspects of training, monitoring performance KPIs, and performance management at the individual level. Be a strong customer advocate! Identify patterns or new trends in...

Manager, Client Success

Millennium Systems International

Remote

$75.6K - $95.7K a year

Assumes ownership of the Client Success team responsible for preserving the client relationship within the organization. Works as the head of the CS team to track overall team recurring revenue goals and quotas, churn, and softwar...

Customer Care Manager

Sidel Group

Peachtree Corners, GA

Collect and filter customer calls, identify needs and answer or manage accordingly any technical request in compliance with the HSS&E standards to ensure general support requests from customers are answered. Issue Service Request...

Senior Manager, Health Plan Customer Marketing

Virta Health

Remote

$138,287 - $162,690 a year

Represent the best of Virtas growth marketing playbook to senior leadership and marketing teams within Health Plan clients, constantly advocating for increased reach and frequency, backed up by results and data Manage the launch...

Customer Account Manager - Publix

Dreyer's Grand Ice Cream

United States

$110,000 - $130,000 a year

Work with Customer & Category Management Team on development of customer-specific category plans anchored in the category growth drivers (category 1st mindset) Present and launch New Item Plan and develop initial field forecast De...

Senior Representative, Customer Order Management

Cardinal Health

Kentucky, United States

$17.60 - $25.20 an hour

Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. Manages customer account activity including, but are not limited to; Customer Order fulfi...

Customer Service Assistant Manager

Snap Box Storage

New Jersey, United States

$16 - $17 an hour

401(k). 401(k) matching. Dental insurance. Employee discount. Flexible schedule. Health insurance. Paid time off. Vision insurance. No experience needed. Day shift....

Millionaire Matchmaker - Customer Service/Account Manager

Luma - Luxury Matchmaking

Remote

$50,664.23 - $90,000.00 a year

Must have at least 2 years of customer service and/or Account Manager experience at a similar company as a Matchmaking Service. A go-getter attitude. Excellent verbal and writing skills. Ability to work independently. An outgoing...

Customer Service Manager

Fastsigns - 270201

Minnesota, United States

$50,000 - $70,000 a year

Medical, Dental, Vision. 401K plan. 6 paid holidays,5 Day M-F work-week. Friendly, collegial team environment. Company Paid training. State of the art equipment to support the mission. Personal and professional growth potential. G...

Senior Customer Operations Manager

Helium 10

Remote

$94.4K - $120K a year

Develop and implement strategies to optimize customer success and support operations, ensuring scalability and effectiveness. Collaborate with leadership to align operations with overall business objectives. Utilize data analytics...

Manager, Customer Planning

American Cybersystems

Georgia, United States

Supports the deployment of budget targets across customers and channels to ensure Brand targets are met or exceeded. Includes bottoms up sales forecasting, identifying building blocks, key plan drivers and risks/opportunities. Sup...

Senior Manager, Customer Experience Operational Support

Point Broadband

Remote

$97.5K - $123K a year

Lead and manage the call center workforce management operations, ensuring optimal scheduling, forecasting, and real-time monitoring to meet service level agreements and maximize efficiency. Provide recommendations to leadership an...

Manager of Customer Support

Highland Electric Fleets

Remote

$93.3K - $118K a year

Customer Support Strategy: Formulate and execute a comprehensive Customer Support strategy to guarantee customer satisfaction, problem resolution, and continuous improvement Team Leadership: Lead, mentor, and develop a team of Cus...