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CUSTOMER EXPERIENCE SENIOR ASSOCIATE - NOW HIRING

Provide daily direction to ensure DraftKings customer service inquiries are answered in a timely, efficient and knowledgeable manner.. Liaison between Customer Experience Associates and Customer Experience Team Leads.. Handle VIP...

CompanyDraftkings
AddressLas Vegas, NV
CategoryRetail
Job typeFull-time
Date Posted 3 days ago See detail

Customer Experience Senior Associate - Now Hiring

Draftkings

Las Vegas, NV

Provide daily direction to ensure DraftKings customer service inquiries are answered in a timely, efficient and knowledgeable manner.. Liaison between Customer Experience Associates and Customer Experience Team Leads.. Handle VIP...

3 days ago seen See more...

Desktop Support Technician

Draftkings

Las Vegas, NV

$25.60 - $38.40 an hour

Provide high quality customer support with a customer first mentality Manage and action support requests using ITIL/ITSM principles Provide Tier 1/2 IT support for a variety of standard end-user technologies and peripherals Execut...

2 weeks ago seen See more...

Strategic Customer Initiatives Specialist

Draftkings

Massachusetts, United States

$78,400 - $117,600 a year

Drive and execute critical strategic initiatives identified to achieve goals. Partner with cross-functional teams to identify and solve for dependencies, develop and execute on project plans and deliver on core goals. Track and co...

3 weeks ago seen See more...

Strategic Customer Initiatives Senior Associate

Draftkings

Massachusetts, United States

$64,000 - $96,000 a year

Execute critical strategic initiatives identified to achieve goals. Facilitate project execution by working cross functionally to build and drive project plans, identify dependencies and deliver on core goals. Track and communicat...

3 weeks ago seen See more...

Lead, Physical Security

Draftkings

Nashua, NH

$100,000 - $150,000 a year

Develop and implement global Physical Security policies, procedures, and standards to protect company assets, employees, and visitors. Ensure a timely and complete response to emergency situations including fire alarms, intrusions...

3 weeks ago seen See more...

Manager, Inclusion, Equity & Belonging (IEB) Business Partner

Draftkings

Nevada, United States

$120,000 - $180,000 a year

Lead the design and execution of IEB Action plans for Customer and Operations teams and implement IEB initiatives that align with business objectives and goals. Collaborate with Talent Acquisition and HR Business Partners to align...

3 weeks ago seen See more...

Player Protection Associate

Draftkings

Las Vegas, NV

$48.2K - $61K a year

Serve as the first point of escalation for all Player Protection referrals. Analyze and review player communications, limits, deposit/withdrawal patterns, and gameplay activity to assess the customers current risk. Review and upd...

3 weeks ago seen See more...

VIP Services Representative

Draftkings

New York, NY

$60,800 - $91,200 a year

Build upon strong, authentic, and trusted player relationships while identifying opportunities to improve the customer experience. Assist and attend events where customers are present, and help is needed. Exceed engagement and ser...

3 weeks ago seen See more...

Associate Account Manager

Draftkings

Boston, MA

$50,400 - $75,600 a year

Work within the group that activates our cutting-edge marketing solutions, including DK Game Studio sponsorship, video, promotion, events, and media to agencies and brands. Support Sales, Ad Operations, and Integrated Marketing in...

4 weeks ago seen See more...

Security Associate

Draftkings

Nashua, NH

$18.46 - $27.70 an hour

Ensures that the DraftKings retail sportsbooks and office locations are provided with high-quality security services to protect people and property. Ensure smooth operation of Security Operations Center by following established po...

4 weeks ago seen See more...

Assistant Editor Co-Op

Draftkings

Boston, MA

Collaborate with Project Managers/Producers/Motion graphics team to help update existing TV commercials/digital videos (apply new voice-over, legal disclaimers, updating motion graphics/footage). Help support existing editors and...

4 weeks ago seen See more...

Senior Manager, Strategic Customer Initiatives

Draftkings

Remote

$128,000 - $192,000 a year

Partner with Customer Service Senior Leadership to drive strategy team operations; identify and execute on critical initiatives identified within. Proactively identify opportunities for strategic impact or operational efficiencies...

a month ago seen See more...

Senior Manager, Tax

Draftkings

Boston, MA

$144,000 - $216,000 a year

Coordinate provisions for taxes (ASC 740 & ASC 450-20). Partner with 3rd party tax compliance on Federal form 1120, FinCEN filings, and S Draft technical memos to memorialize our tax positions, suggesting changes where appropriate...

a month ago seen See more...

Security Guard

Draftkings

Chicago, IL

$18.46 - $27.70 an hour

Patrol Sportsbook doors, equipment, and people to ensure a safe and respectful establishment. Review patrons IDs for authenticity and age verification, and cross reference against banned patron lists. Operate metal detectors and v...

a month ago seen See more...

Player Protection Associate

Draftkings

Hoboken, NJ

$61.8K - $78.2K a year

Serve as the first point of escalation for all Player Protection referrals. Analyze and review player communications, limits, deposit/withdrawal patterns, and gameplay activity to assess the customers current risk. Review and upd...

a month ago seen See more...

Growth Marketing Associate, Digital

Draftkings

Boston, MA

$57,600 - $86,400 a year

Support strategic planning and execution of digital video and streaming (OTT + YouTube) campaigns to meet larger team goals, and KPIs. Identify and execute A/B tests to draw insights critical for growth and optimization. Report on...

a month ago seen See more...

Senior Events & Experiences Associate

Draftkings

New York, NY

$66,240 - $99,360 a year

Coordinate events and experiences for our top customers, including a large portfolio of DFS events. Manage vendor relationships, plan and help execute large scale events. Communicate with DK customers to plan their itineraries and...

a month ago seen See more...

Customer Experience Associate

Draftkings

New Jersey, United States

$15.60 - $23.40 an hour

Provide exceptional customer service through demonstrating product knowledge, problem solving, and research skills. Manage high quality communications with our customers across several channels phone, email, chat, and social med...

2 months ago seen See more...

Customer Experience Associate - Overnight

Draftkings

Boston, MA

$15.60 - $23.40 an hour

Provide exceptional customer service through demonstrating product knowledge, problem solving, and research skills. Manage high quality communications with our customers across several channels phone, email, chat, and social med...

2 months ago seen See more...

Campus 2024: Motion Graphics Designer Co-Op

Draftkings

Boston, MA

Specifically, 1-3 years' experience Majoring in Motion Design or a related field, or significant equivalent experience. A deep passion for NFT games, Cryptocurrency, Metaverse. Has a demonstrable passion for making creative co...

2 months ago seen See more...

Customer Experience Associate

Draftkings

Boston, MA

$15.60 - $23.40 an hour

Provide exceptional customer service through demonstrating product knowledge, problem solving, and research skills. Manage high quality communications with our customers across several channels phone, email, chat, and social med...

2 months ago seen See more...

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