Customer Success Manager jobs in New Jersey

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CUSTOMER SUCCESS MANAGER

Act as the primary point of contact for software clients to ensure that their needs are met in a way that improves overall client satisfaction. Drive customer software engagement and development of power users across customer orga...

CompanyPlaybook
AddressHoboken, NJ
CategoryInformation Technology
Salary$50,000 - $60,000 a year
Job typeFull-time
Date Posted a month ago See detail

Customer Success Manager

Playbook

Hoboken, NJ

$50,000 - $60,000 a year

Act as the primary point of contact for software clients to ensure that their needs are met in a way that improves overall client satisfaction. Drive customer software engagement and development of power users across customer orga...

Customer Success Manager

Own Company

Englewood Cliffs, NJ

$82.2K - $104K a year

Lead every aspect of the post-sale relationship; onboarding, training, demos, regular check-ins, ongoing support and renewal. Understand the client success metrics and consistently deliver on those metrics. Build trusting relation...

Sr. ITAM Customer Success Manager

Shi International Corp.

Somerset, NJ

World Class Facility includes on site gyms and cafeterias. Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy. Work in an up-beat, creative, and fun enviro...

Customer Identity & Access Management Product Manager (Remote - US)

Merck

Rahway, NJ

Partner with the IAM Product Manager and business stakeholders in understanding, prioritizing,and developing strategically aligned solutions which drive maximum business value.. Act as the single point of contact for all technical...

Sr. Manager Customer Development Lead

Campbell Soup Company

Camden, NJ

Time spent in a headquarter environment a plus.#LI-HybridCompensation and Benefits:Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Pl...

Customer Experience Solutions Senior Manager

Johnson & Johnson

Raritan, NJ

Define Industrialization of Service Line: Shape value proposition that outlines the ability to efficiently scale and provide cost savings and ability to leverage additional internal assets. Develop talent pool and foster a cultur...

Manager, Customer Service

Sysco

Hoboken, NJ

Develops and promotes the departments goals and objectives through the management of planning and supervising activities. Develop, implement, and maintain department procedures. Analyze and identify changes to increase department...

Order Management Customer Support Manager

Lg Electronics Usa

Englewood Cliffs, NJ

Manage OM process with planners - review trends, manage monthly achievement towards target. Develop monthly goals/targets in conjunction with business goals and market conditions. Attend ad-hoc meetings with key accounts. Drive ne...

Call Center Customer Care Manager

Myregistry.com

Fort Lee, NJ

$65,000 a year

Develop and implement customer service strategies, policies, and procedures to ensure efficient and effective service delivery. Manage and supervise a team of Customer Care representatives, including recruitment, training, coachin...

Manager, Customer Relations Operations

Bmw

Woodcliff Lake, NJ

$114,067 - $142,318 a year

Liaise with the Legal Department to ensure a consistent process for escalated customer issues and ensure compliance and limited exposure. Work with internal partners from BMW Group Operations, Automotive Sales, Aftersales, Enginee...

Customer Care Team Manager

Volvo Cars

Mahwah, NJ

Develop and implement best practices and tools to optimize call center performance through effective team management. Lead and guide Customer Care specialists in coaching, mentoring, motivating, and supervising call center agents,...

Customer Success Agent (Hybrid Role)

Lotto.com Inc.

Jersey City, NJ

$50,000 - $55,000 a year

Manage customer communication, primarily through live chat and email. Educate users on platform services and features. Maintain robust records and updates within Zendesk and proprietary systems. Serve as the main point of contact...

Client Success Manager

Voicecomm, Llc

Pennsauken, NJ

$60,000 - $65,000 a year

Lead internal customer team as primary point of contact for all customer and program needs. Engage with external customer team on a daily basis to ensure all needs are met consistently. Provide exceptional support and act as subje...

Director of Customer Success

Uveye

Teaneck, NJ

$141K - $179K a year

Define and optimize the customer journey by driving programs and initiatives to improve engagement approaches based on customer segmentation and leading a culture of continuous improvement Deliver transformational leadership so th...

Customer Success Associate

Mgx Beverage Group

Edison, NJ

$36.8K - $46.6K a year

Manage incoming calls and customer service inquiries. Research and diagnose issues that resolve customer concerns to ensure a high level of retention and satisfaction. Follow process, policy, and compliance requirements, while exh...

Ecommerce Customer Service Manager

Rsvlts, Llc

Hoboken, NJ

$63.1K - $79.9K a year

Oversee the daily operations of our Customer Service department, ensuring all tickets are handled promptly and to the satisfaction of our customers. Manage and lead a team of virtual assistants, including hiring, training, and ong...

Associate Manager, Customer Strategy Activation

Kenvue

Skillman, NJ

Analyze the consumption trends and reports to develop forecasting inputs and updates for demand planning. Assess and act on reports that deliver the development, evaluation, and implementation of the 4Ps by analyzing trends and tr...

Customer Care Manager, Vault

Collectors

Jersey City, NJ

$72,438 - $117,605 a year

Define and set operational and Customer Care team KPIs for delivery of services in support of driving significant revenue and profit growth. Ensure Customer Care teams are staffed to support business growth, with a focus on attrac...

Manager, Customer Relations Operations

Bmw Of North America

Woodcliff Lake, NJ

Responsibilities include but not limited to: Liaise with the Legal Department to ensure a consistent process for escalated customer issues and ensure compliance and limited exposure. Work with internal partners from BMW Group Op...

Divisional Customer Account Manager, Albertsons

Mars

Newark, NJ

$114,286 - $171,429 a year

Bachelors degree in business administration or equivalent work expereince 2+ Years experience in Sales, Marketing, or category management for Fast Moving Consumer Good Industries (CPG). Prior experience in sales or category call...

Customer Service - Self Storage Manager

Public Storage

Howell, NJ

$16.50 an hour

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

Customer Experience Manager

Score Media And Gaming Inc.

Hoboken, NJ

Continuously improve Customer Experience processes and training delivery for theScore Bet, ESPN BET, and Penn Entertainment Properties. Manage the planning, development, and execution of new and ongoing Customer Support training p...

Customer Service Call Center Manager

Delta Millennium Inc

Hillsborough, NJ

$45,000 - $52,000 a year

Recruit, train, and mentor a team of customer support representatives. Set performance goals and objectives for team members and conduct regular performance evaluations. Provide coaching and support to enhance team productivity an...

Customer Experience Manager

Citywide Elevator Consulting

Bridgewater, NJ

401(k). 401(k) matching. Competitive salary. Health insurance. Paid time off. Wellness resources. Develop and Execute Customer Experience Strategies:Create comprehensive strategies to improve customer satisfaction, loyalty, and ad...

3PL Customer Service Manager

Market Speed Logistics

Cranbury, NJ

From $68,000 a year

Oversee and manage all aspects of the Customer Service Department. Maintain all customer related master data (including but not limited to item set up, account set up, and routing). Process/Input customer orders, review Daily EDI...

Senior Customer Development Team Manager

Colgate-Palmolive

Piscataway, NJ

$115,200 - $163,000 a year

Identify areas of opportunity for products and programs, develop Customer Marketing strategies that incorporate consumer insights, and have an awareness of competitor activity to build promotional strategies. Navigating through am...

Manager Customer Services SBO

Hunterdon Health

Flemington, NJ

$58.6K - $74.2K a year

Develops and maintains expertise and knowledge of local, state and federal regulations regarding the collection of patient responsibility. Implements required processes to ensure Hunterdon Health remains in compliance with all loc...

Customer Service / Property Management Professional

Eii

North Bergen, NJ

$40,500 - $48,000 a year

High school diploma or similar certification with a college degree in Management or Business recommended. Proven flexibility to adapt to changes in procedures and job assignments. Experience with online resident portals or propert...

Audit Manager I IT Audit-Customer Platforms, Payments and Wealth Tech

Td Bank

Mount Laurel, NJ

$75,010 - $122,720 a year

Generally leads a team focused on assigned audit and generally assumes the lead position on the audit, providing supervision and assignments to team members as Auditor In Charge as well as reviewing work papers completed by staff...

Customer Experience Manager

Home Depot / Thd

Woodbridge, NJ

50% - Manager on Duty - Validate daily store priorities with ASMs and SMs Ensure associates complete all store checklist in accordance with timing expectations. Lead store kickoff meeting and walk each department to ensure store r...