Customer Success Manager jobs in New York

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CUSTOMER SUCCESS MANAGER - INVESTORS VERTICAL

Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...

CompanySimilarweb
AddressNew York, NY
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 hours ago See detail

Customer Success Manager - Investors Vertical New

Similarweb

New York, NY

Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...

Customer Success Manager - Industrial

Pix11

New York, NY

Create and cultivate deep and meaningful relationships with our top customers and build their loyalty towards Claroty, from the onboarding stage, and throughout the customer journey. Get the customers' feedback and represent their...

Customer Success Manager, Enterprise - East

Ironclad

New York, NY

Onboarding & Adoption: Use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a small portfolio of enterprise customers. Enablement & Partnership: Assist with executive business reviews,...

Enterprise Customer Success Manager

Muck Rack

New York, NY

$85,000 a year

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

Customer Success Manager - B2B SaaS (Remote)

Localize

Kingston, NY

$88.5K - $112K a year

Build and nurture long-term customer relationships and partnerships to ensure customer satisfaction and success. Partner with customers to ensure successful adoption and identify opportunities for upsell and expansion. Be accounta...

Customer Success Manager, Marketing Services

Arizent

New York, NY

Partner with sales reps to manage clients, supporting 2-3 sales reps. Liaison between product development and team leaders to determine inventory availability. Review/audit contracts prior to product development sending to sales....

Customer Success Manager (ME)

Workday

New York, NY

$84,000 - $155,600 a year

3+ years of functional HCM or Financial domain experience. 3+ years proven experience supporting customer relationships. 3+ years experience in a customer-facing professional services role (consulting, implementation, project or a...

Customer Success Manager

Launchmetrics

New York, NY

$80,000 - $85,000 a year

Be an expert on system functions and features to become a strategic advisor for clients, continuously driving product value and ROI. Assist in pre-sales system demonstrations and technical meetings and complete necessary SOWs for...

Customer Success JOB Training Program New

Year Up

New York, NY

$525 per week

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mello...

Customer Success Manager

Synthesia

New York, NY

Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers.. Build and nurture strong rel...

Resy Customer Success Manager - New York

Amex

New York, NY

$60,000 - $110,000 a year

Identify restaurant operator expectations, values, and desired outcomes, and create manageable success plans with the partner. Execute proactive and predictive account management Be a restaurant-facing trusted advisor Nurture advo...

Senior Customer Success Manager

Leap

New York, NY

$125,000 - $140,000 a year

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

Senior Strategic Customer Success Manager - NY

Atera

New York, NY

$120,000 - $200,000 a year

Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...

Customer Success Manager

Forage, Inc

New York, NY

Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with high-value Strategic Accounts including several Fortune 500 companies, including to drive product adoption, run quarte...

Customer Success Manager

Regal.io

New York, NY

Create consultative relationships with your customers to identify and discover new opportunities, use cases, and campaigns that grow revenue. Grow client contracts by delivering compelling data presentations and working through p...

Customer Success Manager | Mid-Market

Ramp

New York, NY

Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp's functionality and best practices. Drive revenue for Ramp by ensuring there are no unnecessary delays in the impl...

Customer Success Manager

Braintrust Tutors

Brooklyn, NY

$27 - $36 an hour

Build and nurture strong relationships with our partner NYCPS schools, ensuring their needs are met and their expectations are exceeded. Collaborate with internal team members to develop and implement strategies for success, lever...

Strategic Senior Customer Success Manager

Smarsh

New York, NY

$170,000 - $180,000 a year

Create value for the customer by knowing, tracking, and managing customers business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relations...

Customer Success Manager in the USA (SaaS Product Vertical)

Shanghai Bsf Human Resources Co., Ltd

New York, NY

An interesting and ambitious role in a successful international company. Product portfolio with advanced technology, reliable quality, and brand influence.Provide competitive salary that matches experience and position. Drive the...

Customer Success Manager (Remote)

Account Prism

New York, NY

$20 - $50 an hour

Flexible schedule. Referral program. Performance bonus. Yearly bonus. 4 hour shift. 8 hour shift. After school. Choose your own hours. Customer service: 1 year (Required)....

Sr Customer Success Manager

Bigid

New York, NY

$130,000 - $145,000 a year

Manage the customer relationship, risk, and revenue. Build trust and create meaningful relationships among champions and key executives within each account. Be the voice of the customer within BigID to advocate on behalf of custom...

Customer Success Manager

Zoom Video Communications, Inc.

New York, NY

$86,400 a year

5+ years experience of CSM experience Have experience in working with data; analyzing trends, identifying risks and opportunities and using findings to drive strategy and actions. Able to demonstrate proactive strategic account pl...

Customer Success Manager

Cymulate

New York, NY

$110,000 - $130,000 a year

Serve as the primary contact liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Help customers develop success plans, outlining critical goals and key performa...

Entry Level Customer Success Opportunity

Year Up

New York, NY

$525 per week

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mello...

SVP, Existing Customer Marketing (ECM) Business Execution Manager New

Citigroup, Inc.

New York, NY

Formulate strategy and craft a series of communications designed to educate and provide transparency of critical initiatives and changes across the organization. Assume responsibility for all business management requirements, such...

Customer Success Operations Manager

At Foursquare

New York, NY

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Sr. Customer Success and Development Manager, Cloud, N.AMER

Cutover

New York, NY

Work closely with AWS ProServe CPMs, EMs and AWS account teams to build the Cutover & AWS joint pipeline. Enable AWS teams and their customers; facilitate adoption of Cutover by providing training and support, including setting up...

Manager, Customer Success

Ramp Financial

New York, NY

$111K - $140K a year

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers Hire and train new Customer Success Managers o...

Manager, Customer Success

Ramp

New York, NY

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers. Hire and train new Customer Success Managers...

OPERATIONS MANAGER / CUSTOMER SERVICE - Hybrid

Winston Resources, Llc

New York, NY

80000.00-90000.00 Per Year

5-10 years experience- strong follow up team player. Any experience with accessories a plus. Strong follow up with customers and overseas. This person will do some logistics. Work as liaison with logistics mgr. Heavy volume...