Customer Success Manager jobs in Michigan

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CUSTOMER SUCCESS MANAGER

A minimum of 4 years of work experience in a customer-facing role, going above and beyond to ensure the customers needs are met Outstanding follow-up and follow-through to ensure customers success and a positive outcome Experien...

CompanyFord Motor Company
AddressDearborn, MI
CategoryInformation Technology
Salary$112K - $141K a year
Job typeFull-time
Date Posted 3 weeks ago See detail

Customer Success Manager

Ford Motor Company

Dearborn, MI

$112K - $141K a year

A minimum of 4 years of work experience in a customer-facing role, going above and beyond to ensure the customers needs are met Outstanding follow-up and follow-through to ensure customers success and a positive outcome Experien...

Customer Success Manager (Remote)

Net At Work

Troy, MI

$74.8K - $94.7K a year

Ensure that customers derive maximum value from Net at Work and support the sales team in upselling and cross-selling various technology products and services. Gain a thorough understanding of assigned clients needs and processes...

Custom Development Manager New

Eci Software Solutions Career

Detroit, MI

We offer competitive benefits focused on employee well-being, including paid volunteer time off! We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years. We have receiv...

Customer Relationship Manager

Exela Technologies

Troy, MI

Ensure that clients are managed in a proactive, professional manner and that their expectations are not only met but exceeded. Esta blish a culture of excellence in customer communication and engagement ensuring you and your team...

Cadillac Customer Experience Assistant Manager

General Motors

Warren, MI

Monthly, quarterly and yearly reviews/comparisons. Provide regular guidance to field teams based on data analysis for dealer improvement and action plans. Work closely with regional Dealer Performance Managers to provide customer...

Manager, Ford Drive Customer Care

Ford Motor Company

Detroit, MI

$83.2K - $105K a year

Bachelors degree in relevant field of studies 3+ years of experience in a collections or loan servicing, fraud or risk role 3+ years of experience in a Customer Care, help center or contact center management role Experience direc...

Customer Care Success Representative

Saxco International

Traverse City, MI

$21 - $24 an hour

Partner with our customers and account managers to provide exceptional service and timely information on all customer queries Maintain a high level of professionalism with clients and works to establish a positive rapport with int...

Commercial Lines Account Manager / Customer Service Agent

Walton Insurance Group

Jackson, MI

$37.3K - $47.3K a year

Responsible for day-to-day maintenance, servicing medium to large Commercial Lines Accounts, and marketing renewals and new business. Provides timely and accurate action to incoming customer requests. Processes customer changes ac...

Partner Success Manager (MI)

Tekion

Detroit, MI

$70.9K - $89.7K a year

Seeking candidates based in Detroit metro area. Must have automotive software, DMS or Dealership experience to be considered. Developing and managing all assigned dealer partner portfolios. Handle dealer partner inquiries and comm...

Client Success Manager

Triarq Practice Services

Royal Oak, MI

$82.6K - $105K a year

Primary ownership and accountability for customer satisfaction within assigned accounts. Build and maintain effective internal and external relationships even when faced with challenging client relationships. Analyze and interpret...

Customer Success - Software Engineering Intern

Barracuda Networks Inc.

Ann Arbor, MI

Typescript, JavaScript, and PHP. AWS. GitHub. Learn about the software development lifecycle, including roadmap and project planning, development and quality assurance testing, and deployment procedures. Implement and test support...

Customer Service Manager

Sterling Gymnastics Academy

Sterling Heights, MI

$16 - $20 an hour

Modern office setting. Food provided. Modern office setting. Growth opportunities. Company perks. Lively atmosphere. Employee discount. Flexible schedule. Health insurance. Paid time off. 1 year. 2 years. Day shift. Evening shift....

Customer Service - Self Storage Manager

Public Storage

Roseville, MI

$15 an hour

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

Customer Experience Manager

Michaels Stores, Inc.

Paris, MI

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; ho...

Customer Service Manager - 3PL Cold Storage

Cold-Link Logistics Holland

Holland, MI

$70,000 - $77,000 a year

Be a TEAM Player, leading cooperatively with others to meet daily service demands. Provide primary leadership oversight, accountability, and development of the Customer Service Team, including the Customer Service Account Represen...

Customer Service Representative/Account Manager/Office Assistant

Abbott & Fillmore Agency, Inc.

Stockbridge, MI

$14 - $23 an hour

Paid time off. 10 years. 11+ years. 1 year. 2 years. 3 years. 4 years. 5 years. 6 years. 7 years. 8 years. 9 years. No experience needed. Under 1 year. Monday to Friday. In-person. Office. Do you have medical insurance right now?...

Asst. Manager, Customer Experience

General Motors

Warren, MI

$109K - $137K a year

This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center- 7000 building three times per week, at minimum. This job is not eligible for relocation benefits. Any rel...

Office Manager / Customer Service

Amplitude Hr

Novi, MI

$50,000 - $60,000 a year

Office Manager / Customer Service EmployeeLocation: Novi, MIHours: Full time. Generally 9am-5pm.Pay: $50-60k/yearLooking for qualified candidates with experience in:Customer ServiceAccount Managing SupportOffice ManagementComputer...

Customer Service - Self Storage Manager

Public Storage

Troy, MI

$15 an hour

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

Assistant Customer Service Manager

D&W Fresh Market

Grand Rapids, MI

Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ti...

Customer Service/ Assistant Manager- NO NIGHTS!

Smartstop Self Storage

Sterling Heights, MI

$15 an hour

Rental of storage units including preparation of rental agreements. Consult customers, sell, and up sell merchandise, protection plans, and rentals. Handling financial transactions, banking activities, and collections. Maintaining...

Customer Engagement Manager

Petsmart

Okemos, MI

$41.9K - $53K a year

Pet Parent Engagement: You'll set the standards for Customer Engagement, ensuring that every pet and pet parent has a positive experience in our stores. You'll have fun getting to know the customers and their pets so you and the t...

Client Success and Innovation Manager (TRAVEL)

Morrison Healthcare

Warren, MI

$80,000 - $85,000 a year

Lead and complete various projects simultaneously. Build and sustain positive relationships, both internal and external to Morrison. Meet stakeholder and senior leader expectations. Manage own time in order satisfy contending prio...

Customer Experience Manager

Brilliant Earth

Birmingham, MI

Recruit and leada team of Customer Experience Assistantsin a fast-paced, omni-channelenvironment, focused on achieving sales targets and team KPIs.. Drive strong showroom sales performanceby:demonstrating a robust understand...

Nursery Farm Shipping/ Customer Pick-Up Manager

Great Lakes Landscape Supply

West Olive, MI

$19 - $21 an hour

401(k). 401(k) 4% Match. Dental insurance. Employee discount. Health insurance. Health savings account. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. West Olive, MI: Relocate before starting work (Required)....

Customer Experience Manager

Tesla

Troy, MI

$69.8K - $88.4K a year

Collaborate with the Store Manager to align on business needs and strategies, while demonstrating sales leadership through active floor presence and role modeling (70% of the time) Ensure all employees deliver a top-tier customer...