Administrative Assistant/Customer Service Representative

**PRIOR ADMINISTRATIVE EXPERIENCE REQUIRED**

**THIS POSITION IS LOCATED IN THE OFFICE**

Independent insurance agency located in South Tampa seeks someone to benefit from our culture!!

Our Company Culture: You will have the freedom and encouragement to make a valuable contribution!! You will be encouraged to present new ideas and to find creative ways to do your job better. We do not believe in the typical "big company" culture where employees are placed into a box and only given a very narrow set of responsibilities. We are committed to employee development. All of our team members have the opportunity to see the tangible results of their contributions to the company! We believe in giving you more life and more opportunity through your career with us!

You will be responsible for maintaining a high level of customer satisfaction! The ideal candidate should display meticulous accuracy, have excellent time management and multitasking skills, and be comfortable working within deadline constraints.

Responsibilities include and may not be limited to:

• Deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing

• Perform with an exceptional attention to detail.
• Provide excellent service to existing and prospective clients
• Reliability, punctuality and professional demeanor and appearance are essential.
• Work independently to resolve practical problems

• Work well under deadline, despite interruptions
• Interact within a team environment

Qualifications:

• Proficiency with multi-tasking
• Strong computer literacy including experience with the Microsoft Outlook and Word
• Outstanding verbal and written communication skills
• Strong analytical and interpersonal skills
• Willingness to comply with internal processes
• Ability to prioritize activities on a daily basis to accomplish tasks and goals with minimal supervision
• Strong desire to outperform, achieve and learn new technologies and skills

Benefits:

• This is an hourly position in an excellent work environment

After probationary period:

• Medical coverage
• Paid Time Off (PTO)
• Simple IRA with a 3% match

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)
• Administrative: 2 years (Required)

Work Location: In person