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What is Informa Connect?
Informa Connect is a global business with over 1,000 talented individuals delivering world-class live events and exceptional digital content to markets in 30 countries. From Biotech and Pharma to pop culture, we rapidly engage with businesses to create exciting on-demand experiences for those who demand the best.
Our environment is fast-paced and freedom-focused, giving you the space to bring your ideas to life and see the impact of your work in real time. If you're looking to make a difference, you'll find the support you need at Informa Connect. Our community collaborates to deliver amazing results and celebrates individual success. Move forward, move fast with us.
What is Bodysite?
BodySite, now part of Informa Connect, is a remote care platform that enables thousands of providers to treat and educate their patients remotely. Our solution is simple, secure, and ideal for practices looking to streamline patient care to reach more patients and increase revenue.
Founded in 2010 by John Cummings, BodySite pioneered the concept of digital patient-provider connections and continuing care beyond clinic walls, long before telehealth and remote care were widely adopted in healthcare. Today, BodySite is the leading solution for patient education, monitoring, and virtual patient care.
Acquired by Tarsus Medical in July 2021, BodySite continues to scale its vision of empowering healthcare providers to deliver better care. With over 500,000 patients served and a global network of healthcare providers, BodySite is at the forefront of innovation in digital healthcare.
Home - BodySite Remote Patient Care
Job Description
We are seeking a dynamic, detail-oriented individual to support our company's growth in product and customer service excellence. As we expand rapidly, we need someone with an ownership mindset who thrives in a dynamic environment.
The ideal candidate will be able to perform various tasks following established procedures while also being innovative and adaptable to enhance our processes continually. A passion for writing and grammar is crucial, as you will be responsible for maintaining high-quality written communications.
Daily responsibilities include:
- Onboarding and managing new accounts for our clients in our cloud-based platform
- Updating client files for billing and contact purposes
- Contacting clients for additional information and basic customer service needs
- Assisting with writing for our digital health guidance platform
- Managing product demos and tutorials scheduling
- Handling incoming calls and emails
- Assisting with travel arrangements and event registrations
If you are enthusiastic about joining a growing team and are ready to take on new challenges, we want to hear from you. Apply now to join our team!
Qualifications
- Previous experience supporting executives or business owners.
- Computer literacy and proficiency with the internet; familiarity with Mac is advantageous
- Exceptional written and oral communication skills
- Professional demeanor and appearance
- Experience in customer support, guest relations, or as a first point of contact.
- The salary range for this position is $42,500 to $50,000 per year.
- This job advertisement will expire on March 29.
Proficiency in office programs such as Word, Excel, and PowerPoint (or their Mac equivalents) is required. A basic understanding of web-based forms and cloud applications like Wordpress, Canvas, and CRM software is also necessary.
If you are proactive, quick to learn, and able to find efficient solutions, this role is ideal for you. We are seeking someone who can work both independently and as part of a team, effectively managing their workload.
Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Learning and development plan to assist with your career development
- 15 days PTO plus 10 national holidays, 4 days for volunteering and a day off for your birthday!
- Competitive Benefits with 401k match
- Paid parental leave
- Work with a high quality of specialist products and service
- Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
- ESPP - become a shareholder
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.
