Administrative Assistant

Job Type
Full-time
Description
Join our winning Team today!
Mission: Dedicated to taking care of our team by serving our clients and community.
MSNW is the one-call source for all maintenance and facility services. Since 1995, we've been providing the highest quality service to clients throughout the Northwest Region. Over those 25 years, we've sharpened our systems, procedures, and company culture to focus on our clients' needs, and care for their facilities as our own. We believe in and respect hard work and dedication.
Working for MSNW is not just a job, it is an opportunity!
Requirements
This position entails a combined role of Service Desk and Accounting support, dedicating 15-20hours weekly to each function. Responsibilities include handling after-hours voicemails, managing incoming calls and chats, responding promptly to emails, and overseeing work tickets and projects, including Sound Transit Work Orders and winter services billing. Additionally, the role supports the Accounting Department by processing daily mail, managing payments and deposits, and assisting with accounts receivable and financial activities. This role requires effective multitasking across customer service and accounting tasks, ensuring operational efficiency and financial accuracy, under the guidance of the Customer Support Manager.
Responsibilities:

• Provide administrative support to the operations department
• Manage and maintain the department's filing system
• Schedule and coordinate meetings and appointments
• Prepare reports, presentations, and other documents as required
• Assist with the preparation of budgets and financial reports
• Manage work tickets
• Perform other duties as assigned

Requirements:
Full Time M-F 9am-5pm

• Proficient in Microsoft Office Suite
• Bachelor's degree or equivalent years of relevant job experience. A combination of education and experience will be considered.
• Excellent organizational and time management skills
• Strong attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks effectively

If you are a self-starter with a passion for organization and a desire to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Benefits
We offer a variety of benefits, from flexible work hours to paid time off and health care.
All team members are eligible for the following:
401(k) - matching 100% up to the first 3% and 50% on the next 2%
Care Fund - MSNW has created a Care Fund to assist its own employees who are going through hardship. Employees can choose to donate a certain amount. Every dollar is matched by MSNW.
Instant Pay - giving employees access to 50% of their earned wages with 24 hours of completing a shift.
Paid sick time (Unless you are full-time receiving paid time off)
All Part-Time & Full-Time team members (20 hours per week or more) are also eligible for the following:
Accident insurance
Critical illness insurance
Disability insurance
Hospital confinement indemnity insurance
Dental PPO insurance
Pets Best - Pet health insurance
All Full-Time team members (30 hours per week or more) are also eligible for the following:
12 days of paid time off during your first year of employment, with an increase on your first anniversary, then every other anniversary after.
Medical, Dental, Vision, and Term Life Insurance.
Employee Assistance Program, for all enrolled in a medical plan.
Visit our website at http://www.msnwgroup.com to learn about our company.
Criminal background checks will be conducted on everyone hired.
MSNW is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. We are an E-verify employer
Salary Description
$19 - $20