Administrative Assistant Ii

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for aAdministrative Assistant II, with a passion for human services. This is an exciting opportunity to be involved with an organization focused on racial justice, second opportunities, diversity, equity and inclusion.

WHO WE ARE
We are a social enterprise that partners with communities to transform society by honoring the humanity of people, reducing the impact of discriminatory mass incarceration and empowering people to live safe, healthy, productive lives through inspiration, affirmation and by overturning barriers.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 50+ locations across Washington state that provides a chance for change to over 3,000 people on any given day.

WHAT YOU'LL DO
The Administrative Assistant II is responsible, for the planning, coordination and implementation of quality and cost-effective support services to Skagit County Crisis Center. The Administrative Assistant II is responsible for client data tracking, and Client Management Information Systems.

This position supports the Behavioral Health & Transitions Services of Pioneer Human Services by ensuring the provision of quality and cost effective chemical dependency services.

PRIMARY DUTIES AND RESPONSIBILITIES:

Documentation

• Prepares and types forms, documents, and schedules as directed.
• Tracks and monitors the reporting of special incidents, census, and other reports.
• Inputs and tracks demographic information, roster, census, and other data relevant to all licensing and contractual compliance.

Statistical Analysis and Quality Assurance

• Analyzes data from multiple data sources as directed.
• Prepares and assists in the preparation of data reporting as directed.
• Assists Program Managers in gathering and analyzing data related to Quality Assurance activities to maintain quality of care consistent with or exceeding Washington State standards.
• Compiles statistical data and other resident information within Snohomish County Diversion Center

Communication and Collaboration

• Provides in-service training to all program staff as directed and creates training manuals as needed.
• Attends and participates in scheduled departmental staff meetings.
• Promotes and models teamwork and collaboration with coworkers.

Operational Support

• Makes appointments and other business arrangements as directed.
• Orders facility supplies and equipment.
• Assists with new employee onboarding.
• Monitors mail system

Performs other duties as required

KNOWLEDGE, SKILLS, AND ABILITIES:

Duties require the use of standard office furniture and equipment (e.g., desk, filing cabinet, computer, printer, telephone, fax machine, copy machine, etc.) Ability to use MSWord, Excel, Outlook, and/or PowerPoint

Will works closely, via phone and fax, with agencies across the state.

WHAT YOU'LL BRING

(Any Equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience)

Required Qualifications

GED or High School Diploma

Minimum 2 years' experience working in a business office or similar position.

Excellent oral and written communication skills

Ability to multitask

Strong computer skills including Excel, Microsoft Windows and Microsoft applications

Strong Analytical Skills

Excellent customer service skills

Preferred/Desirable Qualifications

AA degree

Experience with residential treatment or working with individuals with one or both chemical dependency and mental health disorders

Training in computer science; knowledge or experiences with accounting/bookkeeping procedure and client records desirable.

WHAT WE OFFER

• Retirement plan: Pioneer contributes 3.5% of an employees' annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own.
• Employee recognition programs.
• Public transportation discount.
• Employee assistance program (EAP).

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws.All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEO is the law posterEEO is the law poster supplement

PIONEER HUMAN SERVICES IS A DRUG FREE COMPANY

In addition to pre-employment drug screening, Pioneer reserves the right to conduct random sample alcohol or drug testing of all employees. Please note that our drug-free policy includes marijuana and there are no exceptions for those with medical marijuana prescriptions.