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Form of workAbout Alpine IQ
About the role
The AR Billing Analyst plays a pivotal role in our finance team, ensuring the seamless execution of accurate and timely billing processes for our SaaS subscriptions and services. With a focus on attention to detail and numerical accuracy, this role contributes to maintaining the financial health of the organization by reconciling billing data, resolving customer inquiries, and proactively managing Accounts Receivable balances. As a key player in our dynamic environment, the AR Billing Analyst collaborates across departments, contributing to the continuous improvement of billing policies and procedures to support the company's overall success.
What you'll do
Billing Management:
- Generate and review accurate and timely customer invoices based on contractual terms.
- Collaborate with sales and customer success teams to ensure billing accuracy and resolve any discrepancies.
Accounts Receivable:
- Monitor and manage Accounts Receivable to ensure timely collection of payments.
- Investigate and resolve payment discrepancies, identifying and addressing any issues impacting timely payments.
Customer Communication:
- Establish and maintain positive relationships with customers to facilitate smooth billing and payment processes.
- Respond to customer inquiries regarding invoices, billing statements, and payment terms in a timely and professional manner.
Process Improvement:
- Continuously evaluate and improve billing and Accounts Receivable processes for increased efficiency and accuracy.
- Implement best practices to streamline workflows and enhance the overall effectiveness of the Finance department.
Reporting and Analysis:
- Generate and analyze AR reports to identify trends, potential issues, and areas for improvement.
- Provide regular reports to the Finance Manager and collaborate on strategies to optimize cash flow.
Qualifications
- Bachelor's in Finance, Business Administration, or similar field strongly preferred.
- 2+ years' experience of working in Accounts Receivable and/or Billing, or similar position required.
- Experience with Quickbooks and Recurly is a major plus.
- Experience with HubSpot is a plus.
- Good practical experience with electronic billing procedures
- Excellent knowledge of G Suite/M365
- Must be highly proficient in excel/google sheets, pivot tables, and various lookup formulas
- Strong communication and teamwork skills
- Good organizational and time-management skills
- Basic math, bookkeeping and accounting skills
- Good problem-solving and critical thinking skills
- Pays close attention to detail, ability to take ownership of processes and meet deadlines
- Must maintain customer confidentiality
This is a full-time remote position.
- Medical, Dental, Vision, and ancillary benefits
- 401(k) Company Match
- Unlimited PTO
- Home Office Benefit
- 14 weeks of Paid Parental Leave
- Virtual Events & Annual Company Meetup
- Company Laptop
- and More!
