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Help Desk Engineer jobs

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HELP DESK SPECIALIST

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

CompanyB&A
AddressWashington, DC
CategoryInformation Technology
Salary$62.2K - $78.7K a year
Job typeFull-time
Date Posted 3 weeks ago See detail

Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

3 weeks ago seen See more...

Help Desk Analyst- Hybird

Johnson Service Group

Cranberry Township, PA

Support customers through troubleshooting support inquiries across a broad spectrum of products and supporting triage on behalf of customer. Listen to customer and use your technical expertise, creativity and intellectual curiosit...

3 weeks ago seen See more...

Help Desk Associate Analyst

Texas State Technical College

Austin, TX

$35.2K - $44.6K a year

Employee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community. Respond promptly to telephone calls and ema...

3 weeks ago seen See more...

Help Desk Manager

Leidos

Maryland, United States

$78,000 - $141,000 a year

The Help Desk Manager oversees all Tier 1 technicians, analysts, and specialists providing technical support to all AFNCR customer requests and inquiries. The Help Desk Manager shall recommend improvements to processes supporting...

3 weeks ago seen See more...

Help Desk Specialist - Office

Akamai

United States

$70,209 - $105,476 a year

Providing world-class support to customers in-person at Solution Centers and over live chat, ticket and phone channels Providing support to peers in order to craft the best solution for our global customers Being able to utilize r...

3 weeks ago seen See more...

Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

2 weeks ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

2 weeks ago seen See more...

Help Desk/Systems Administrator

Bae Systems

Annapolis Junction, MD

$112,420 - $191,070 a year

TS SCI level clearance with appropriate poly required. Five (5) years full time computer science work or experience administering computer systems. This experience shall include installation, configuration, and networking of UNIX...

3 weeks ago seen See more...

Help Desk Support I./ Golden, CO ( Onsite),6+ Months

Suncap Technology

Golden, CO

Manage Help Desk tickets in a timely manner. Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved. Document customer interactions. Resolve customer reported issue...

3 weeks ago seen See more...

Department Specialist, Third-Party Help Desk

Albertsons Companies

Chicago, IL

$22.84 an hour

Answer pharmacy calls about Third-Party billing, assist retail pharmacies and ensure issues are identified and resolved promptly. Thorough documentation of calls into a proprietary call management system for resolving, escalating,...

3 weeks ago seen See more...

Self-Help-Pirate Techs - Service Desk Technical Support

East Carolina University

Greenville, NC

Advertising Department:ITCS CLIENT ENGAGEMENT AND SUPPORTAcademic Term/Year:Spring 2024Position Title:Self-Help-Pirate Techs - Service Desk Technical SupportPosting Number:06137Position Number:06137Student Job Category:Student - S...

2 weeks ago seen See more...

Infrastructure Help Desk Technician

Shehadey Enterprise Solutions Llc

Fresno, CA

$23 - $25 an hour

The helpDesk Technician is the first point of contact for end users seeking technical assistance. Requests can be in person, via the phone, or by email. Request can be for all company-issued IT assets, including PC, laptops, mobil...

3 weeks ago seen See more...

Help Desk Technician

Tyndale Usa

Houston, TX

$28 - $30 an hour

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

3 weeks ago seen See more...

IT Help Desk Technician

Bww Law Group, Llc

Rockville, MD

$57.8K - $73.2K a year

Provide quality desktop support to end users including support for hardware, software, printing and applications by following written procedures and applying past experiences to either walk the user through a solution and/or conne...

3 weeks ago seen See more...

Internal Help Desk Technician - Part Time

Affinity Health Center

Rock Hill, SC

$30.1K - $38.1K a year

The Internal Help Desk Technician (part-time), provides hardware and software support for in house users. This position participates in Continuous Quality Improvement activities of the organization and the Performance Management S...

3 weeks ago seen See more...

Internal Help Desk- (Part time)

Affinity Health Center

Rock Hill, SC

$15 - $20 an hour

Experience in a Technical Help Desk environment, including:. Phone, email, and/or chat-based support for end-users. Experience working with Ticket Management software. Experience managing IT assets through deployment, check-in/che...

3 weeks ago seen See more...

Help Desk Support I

Conquer Employment

Garland, TX

$20 - $26 an hour

Ability to identify and organize Help Desk tickets according to priority and quickly escalate tickets to Infrastructure Support and Programming as necessary. Perform PC and printer hardware repairs and upgrades. Perform operating...

3 weeks ago seen See more...

Help Desk Technician

Alert Tech

Webster, TX

$18 - $21 an hour

Fast-paced. Growth opportunities. Casual work attire. Safe work environment. Serve as the first point of contact for employees seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic...

4 weeks ago seen See more...

Help Desk Support Manager

Dunham's Sports

Troy, MI

$55.1K - $69.8K a year

Managing the day-to-day Help Desk store support operations. Facilitating and overseeing technical support and troubleshooting for store register issues, ensuring helpful support is provided. Coaching and mentoring Help Desk Techni...

4 weeks ago seen See more...

Help Desk Support Technician (Edustaff)

Utica Community School District

Sterling Heights, MI

$38.1K - $48.3K a year

Strong interpersonal, oral, written & listening skills. Able to read, write, and speak English fluently and courteously; interact positively/appropriately with students, employees and the public; handle special duties/situations a...

4 weeks ago seen See more...

Help Desk Manager

Solarus Technologies Inc

New York, United States

$70,000 - $90,000 a year

Manage the service desk teams daily activities. Function as the customers escalated point-of-contact for problem identification and resolution for issues that have been escalated by the team. Manage the dispatch process of servi...

4 weeks ago seen See more...

IT Help Desk Technician

American Board Of Emergency Medicine

East Lansing, MI

$42K - $53.2K a year

Coordinate and track hardware requests for ABEM onsite and offsite meetings, staff loaner laptops, and peripheral equipment. Coordinate and track hardware assignment for new hire process and collect and track hardware during offb...

4 weeks ago seen See more...

Information System Technician - Help Desk

Everett Public Schools - Wa

Everett, WA

JobID: 6560Position Type:Information Systems/Technology/Help Desk TechnicianDate Posted:3/18/2024Location:CRC - Learning & Information Technology ServicesClosing Date:03/25/2024 8.0 Hours/Day;260 Days/Year Information System Techn...

4 weeks ago seen See more...

Customer Service/Help Desk Representative

Itegrity, Inc.

Silver Spring, MD

$45,000 - $50,000 a year

Ability to quickly learn how to use new software. General computer skills such as MS Office are required. Excellent phone skills Excellent Customer Service Skill Ability to go in to the office in Silver Spring, MD, up to 2 days pe...

4 weeks ago seen See more...

Information Technology Help Desk Technician

Tenderloin Housing Clinic

San Francisco, CA

$32.76 an hour

Provide first line of support to troubleshoot network, hardware, software, and telephone problems. Act as a first point of contact for the Help Desk Support team to start the problem determination process for desktop and network i...

4 weeks ago seen See more...

IT Support Technician - Help Desk

Rentech

Toledo, OH

From $48,000 a year

Respond to client support requests in a timely manner. Configure and troubleshoot workstations, servers, and network gear. Troubleshoot network and connection issues. Install, configure, upgrade, and troubleshoot operating systems...

4 weeks ago seen See more...

Help Desk Analyst 1

State Of Georgia

Atlanta, GA

$36,973.63 - $48,213.74 a year

Provides technical support for customers needing access to or assistance with SAO TeamWorks applications. Logs into to Platform 28 calling software answers phones calls, responds to service requests tickets concerning routine to c...

4 weeks ago seen See more...

Associate Engineer - Extra Help Only

Mariposa County

Mariposa, CA

A copy of your certification must be attached to your application.Professional registration as a Civil Engineer in the State of California is desirable.EMPLOYMENT STANDARDSKnowledge of:Pertinent federal, state and local laws, regu...

3 weeks ago seen See more...

IT Help Desk

Ford Office Technologies

Connellsville, PA

$38.7K - $49K a year

Set up new user accounts and profiles, handle any password issues, and support the training and roll-out of new applications. Answers basic questions about installation, operation, configuration, customization, and usage of networ...

4 weeks ago seen See more...

Systems Administrator/Help Desk

Idaho Surveying And Rating Bureau, Inc.

Meridian, ID

From $72,000 a year

401(k). 401(k) matching. Dental insurance. Flexible schedule. Health insurance. Health savings account. Paid time off. Yearly pay. 3 years. Monday to Friday. Associate (Required). System administration: 1 year (Preferred). English...

4 weeks ago seen See more...

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