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Help Desk Engineer jobs in New York

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L2 HELP DESK TECHNICIAN

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

CompanyJacobs
AddressNew York, NY
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 weeks ago See detail

L2 Help Desk Technician

Jacobs

New York, NY

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

2 weeks ago seen See more...

HELP DESK SUPPORT SPECIALIST

Columbia Memorial Health

Hudson, NY

$15.20 - $21.80 an hour

HELP DESK SUPPORT SPECIALIST 10618Posted on: March 1, 2024Department: INFO SYSTEMSDivision: OPERATIONSFull-time / Part-time: FTShift: DAYSEducation: High School diploma, some college preferred.Experience: Must have basic compute...

2 weeks ago seen See more...

Level 2 Help Desk Technician

Custom Computer Specialists

Hauppauge, NY

$45,000 - $55,000 a year

Remote and on-site desktop and user support using remote support applications. Create/update and escalate user tickets as needed. Acknowledge pre-configured alerts and perform basic and secondary troubleshooting steps to resolve t...

2 weeks ago seen See more...

Learning Management Systems Help Desk Analyst

Suny System Administration

Albany, NY

$52.8K - $66.8K a year

Communicating with prospective and current students, faculty, and campus staff by telephone, email or live chat to assist with navigation, settings issues, gathering information, and resolving issues related to online courses on a...

2 weeks ago seen See more...

Analyst - IT Help Desk

Sullivan & Cromwell

New York, NY

$95,000 - $115,000 a year

Manage workflow by inputting accurate problem description and resolution data in incident management system for all calls received. Field escalated tickets from phone support Level 1 team. Visit user offices to troubleshoot issues...

2 weeks ago seen See more...

IT Help Desk

Ethan Allen Workforce Solutions

Wappingers Falls, NY

5-10 years of experience in IT support. Proficiency with Windows operating systems. Strong troubleshooting skills. Excellent communication and customer service skills. Ability to work efficiently in a fast-paced environment. Compe...

2 weeks ago seen See more...

Help Desk Support Specialist

It Asset Management Group

Farmingdale, NY

$23 - $25 an hour

Paid Time Off including Holidays (25 days yearly). Health Insurance. Dental Insurance. Vision Program. 401(k) with company matching. Life Insurance. Weekly Pay. and Scheduled raises! Customer Support and Resolution: Provide timely...

3 weeks ago seen See more...

Sales Engineer - SE Desk - French Speaker

Samsara

Buffalo, NY

$76,160 - $128,000 a year

You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have inn...

3 weeks ago seen See more...

Help Desk - Diagnostic Support Rep

York State Department Of Labor

New York, NY

Provide hardware and software phone support for customer mobile devices.. Provide assistance on testing new releases and documenting processes.. Document customer contacts through ticketing system.. Provide support on the MATCO Di...

4 weeks ago seen See more...

Help Desk Technician - MSP

My It Crew

Brooklyn, NY

$36,000 - $50,000 a year

Our clients love us and our satisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

4 weeks ago seen See more...

MSP L1 Help Desk Support/Field Service - IT Technician

Consulting Company

Hauppauge, NY

$60,000 - $85,000 a year

401(k) matching. Bonus based on performance. Competitive salary. Free food & snacks. Health insurance. Opportunity for advancement. Paid time off. Training & development. Tuition assistance. Wellness resources. Diagnose and resolv...

4 weeks ago seen See more...

Senior Help Desk Technician

Studio Museum In Harlem

New York, NY

$55,000 - $75,000 a year

Manage the workflow of IT Help Desk, assign trouble tickets to staff, and adhering to user timelines. Accurately document, triage, resolve, and follow up on support tickets. Coordinate and/or serve as initial contact via telephone...

4 weeks ago seen See more...

IT Help Desk Support - Level II

K2 Staffing, Llc

Harrison, NY

Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents...

a month ago seen See more...

Help Desk Associate

Fortune Society Inc

Long Island City, NY

$24.73 an hour

Effectively and efficiently provide desktop and remote technical support in a timely manner Effectively install, configure, diagnose, troubleshoot, and repair hardware and related equipment including: PCs, laptops, mobile devices...

a month ago seen See more...

MSP - Help Desk

My It Crew

New York, NY

Our clients love us and oursatisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

a month ago seen See more...

Help Desk Analyst

Fts Inc

Syracuse, NY

$23 - $28 an hour

Communicate support solutions effectively to restaurant personnel, addressing both existing and new technology platforms. Install and update hardware and software to resolve system-related issues following established procedures....

a month ago seen See more...

IT Help Desk Analyst

Alpha Net Consulting Llc

Albany, NY

$30 - $31 an hour

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspect...

a month ago seen See more...

Section 8 Help Desk Specialist

York Housing Trust Fund

Albany, NY

$63,266 - $78,505 a year

Receive and process inquiries from Section 8 staff, landlords, participants and applicants both on-line and by phone; respond to technical inquiries via email, through online chats, over the phone, or in person; listen attentively...

a month ago seen See more...

IT Help Desk Technician

Anoplate Corporation

Syracuse, NY

First point of contact for internal customers seeking IT support. Provides technical assistance and support related to computer systems, hardware and software applications. Responds to requests, isolates problem, determines and...

a month ago seen See more...

Help Desk Technician

God S Love We Deliver

New York, NY

$25 - $29 an hour

The Help Desk Technician supports desktop, laptop, phone, and related infrastructure systems for Gods Love We Deliver, focusing on user support. This person works closely with the Systems team, vendors, and third-party consultant...

a month ago seen See more...

IT Help Desk Specialist

National Business Technologies

Albany, NY

$20 - $30 an hour

PC/MAC and peripheral support (i.e. computers, tablets, document cameras, interactive whiteboards, printers, etc.). Chromebook/IPad support. Operating System / Application support. Miscellaneous Help Desk ticket remediation. Minor...

a month ago seen See more...

Help Desk Administrator

Ispot.tv

New York, NY

Monitor the Help Desk support ticket queue and provide timely support when requested. Provide onsite as well as remote technical support. Deploy Windows and Macintosh laptops to iSpot employees. Manage laptop/accessory inventory a...

a month ago seen See more...

Help Desk Support

Software People

Albany, NY

$25 - $28 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 2 years. 8 hour shift. working on a Help Desk: 2 years (Required). Microsoft Office Suite, customer support: 3 years (Required). Albany, NY (Required)....

a month ago seen See more...

Help Desk Analyst

Tegna

New York, NY

You will be working with different IT teams, corporate departments, business units, consultants, vendors, and service providers to ensure timely resolution of all technical issues while providing excellent customer service.Respons...

2 months ago seen See more...

Help Desk Support

Themesoft

New York, NY

$47K - $59.5K a year

Assisting end users with system issues via phone and email. Testing system functionality to determine root cause of user reported issues. Ensure program requirements, regulations, and policies are understood, documented, and adher...

2 months ago seen See more...

Help Desk Support Specialist 1

United Health Services

Binghamton, NY

High School Diploma or equivalent plus 2 years Help Desk experience....

2 months ago seen See more...

Help Desk Technician - MSP

My It Crew

New York, NY

Our clients love us and oursatisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

2 months ago seen See more...

Help Desk Analyst

Kravet Inc

New York, NY

$55,000 - $65,000 a year

Respond to support tickets and resolve end-user issues in a timely manner. Install, upgrade, and troubleshoot Microsoft Windows and MAC workstations. Support various hardware peripherals. Support all company software applications....

2 months ago seen See more...

Help Desk Analyst

Trilok Software Solution

New York, NY

$45.7K - $57.9K a year

8 hour shift. Day shift. Monday to Friday. Help desk: 1 year (Preferred). Windows: 1 year (Required). New York, NY 10022 (Required). New York, NY 10022: Relocate before starting work (Required)....

2 months ago seen See more...

Help Desk Analyst - Overnight

Kliger-Weiss Infosystems Inc

Greenvale, NY

$20 - $24 an hour

Commitment Respect & Dignity Passion Caring Accountability Reliability Building strong customer relationships and delivering customer-centric solutions Stepping up to address difficult issues, saying what needs to be said Holding...

2 months ago seen See more...

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