Help Desk Engineer jobs
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HELP DESK ADMINISTRATOR, ACT
Work with the MS/LT Branch for uploading of courseware, functional testing of SCORM packages, and maintenance of existing content on JADL platform. A minimum of 3 years' experience (within last 6) using Learning Management Systems...
| Company | The Unconventional |
|---|---|
| Address | Norfolk, VA |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | 2 weeks ago See detail |
Help Desk Administrator, ACT
The Unconventional
Norfolk, VA
Work with the MS/LT Branch for uploading of courseware, functional testing of SCORM packages, and maintenance of existing content on JADL platform. A minimum of 3 years' experience (within last 6) using Learning Management Systems...
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Oracle Help Desk Support General - SECRET Clearance - Virginia Beach - Onsite
Bizfirst
Virginia Beach, VA
Provide Tier 1 helpDesk Support (triage) to users, efficiently resolving issues and escalating complex problems to the appropriate teams as necessary.. Manage access requirements for Oracle Federal Financials, ensuring provisionin...
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Help Desk Support Specialist II
Athena Technology Group, Inc.
Norfolk, VA
Relies on extensive experience and judgment to plan and accomplish goals. May lead and direct the work of others. Serves as the initial DIO point of contact for troubleshooting hardware and software problems. Responds to end-user...
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Help Desk Assistant - 19815
Talentzok
Perris, CA
1-2 years minimum of IT Help desk or technical support experience. Knowledge of installing hardware and software. Excellent oral and written skills. Proficient with Adobe Suite, Office 365, Windows 10. Answer phones while providin...
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IT Help Desk Technician
Analogic
Peabody, MA
Provides technical assistance and support to end users related to computer systems, hardware, or software. Troubleshoots, maintains, and monitors external and internal hard drives, printers, plotters and scanners. Responds to quer...
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Help Desk Specialist
Family Health Care Center Of Kalamazoo
Kalamazoo, MI
Provide tier one technical support to end-users, including but not limited to onboarding process for new users, maintain user personal computers and maintain computer network systems with necessary upgrades and configurations. Ass...
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Summer 2024 IT Help Desk Intern
Hastings Mutual Insurance Company
Hastings, MI
Assist with answering/handling inbound calls to the HMIC Technical Support Desk:Creating Serena tickets and escalating tickets as necessary.Provides helpful assistance to end-users.. Creating Serena tickets and escalating tickets...
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Help Desk Manager
Infranet Technologies Group
Richmond, VA
Manage and evaluate the performance of members of the Help Desk team. Manage and evaluate the performance of the Help Desk as a unit. Ensure customer service is timely and accurate. Recruit, train, and support Help Desk representa...
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Desktop - Help Desk
Quadrant, Inc.
Scott Air Force Base, IL
Help Desk Scott AFB, IL Must:Active DoD Secret clearance requiredExperienced Help Desk/ Desktop Support Admin3 years of experiencing with the followingExperience using the Remedy Ticketing systemActive Directory experience is a pl...
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Help Desk Technician
Teksystems
Honolulu, HI
Ideally, one person would be more aligned to the Help Desk duties, while the other would be providing project/ on-site support, yet the manager is flexible. Positive attitude, ability to work with a team, and great communication s...
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IT Help Desk Technician
Sany America Inc
Peachtree City, GA
Serve as first point of contact for customers seeking technical assistance. Taking ownership of issues and managing them in a logical and methodical manner on Service Desk System. Correctly logging incidents, categorizing, and pri...
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OIT Help Desk Technician
Attleboro Public Schools
Attleboro, MA
User account creation for all APS platforms including but not limited to email account, Google account, Aspen account, ID badge w/ picture, Keyscan entry FOB, local system login accounts. Assign appropriate licensing, access right...
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Entry Level Service Desk Engineer
Orsini Specialty Pharmacy
Elk Grove Village, IL
Bachelors Degree in Information Technology, Computer Science, Management Information Systems, related field or equivalent experience. MCSE, ITIL and Cisco certifications preferred. Prior experience in the healthcare, pharmacy, or...
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Help Desk Manager
Infranet Technologies Group
Rocky Mount, NC
Manage and evaluate the performance of members of the Help Desk team. Manage and evaluate the performance of the Help Desk as a unit. Ensure customer service is timely and accurate. Recruit, train, and support Help Desk representa...
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Help Desk Shift Lead - Senior
Cgi
Remote - Oregon, United States
Customer Service & Support. Help Desk/IT Services. MS Remote Desktop Services. ServiceNow....
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IT Help Desk Coordinator (Temporary)
Titan Technologies
Tallahassee, FL
Receive client queries from multiple customers via phone, chat, e-mail or via web-enabled access. Log incidents and service requests into the ticket-tracking system. Collect information regarding the incident or service request an...
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Help Desk Analyst II - NISSC II
The Jacobs Brand
Colorado Springs, CO
Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...
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Help Desk Analyst II - NISSC II
Jacobs
Colorado Springs, CO
Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...
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IT Help Desk Technician
Mcgee Corporation
Matthews, NC
Provide first-line technical support to end-users - document hardware and software issues, communicate with IT team, assist with resolution (escalating as necessary). Assist with onboarding procedures for new employees, ensuring t...
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IT Help Desk Technician
Hybriditservices
Gilbert, AZ
Understand the nature of the issues the customer is facing and provide adequate solutions for the same. Respond to customer queries and complaints. Troubleshoot technical inadequacies by obtaining required information from the cus...
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IT Help Desk Technician
Teksystems
Boston, MA
Great Customer facing skillsDescription: Updates user and asset information as appropriate Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders relat...
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Help Desk Specialist
Revision Energy
North Andover, MA
Field and incoming help requests from end users in a courteous manner, log all actions requests in helpdesk ticketing system. Perform helpdesk triage tickets to ensure issues are escalated, delegated, and resolved efficiently. Pro...
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Help Desk Technician- SWINGS - TS/SCI w/ POLY
General Dynamics Corporation
Colorado Springs, CO
We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. From securing our nation's most sensitive systems, to enabling digital...
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Part-Time Help Desk Support Specialist
Edray
Charlotte, NC
Currently pursuing or recently completed a degree in Information Technology. Computer Science. or a related field. Strong passion for technology and a desire to learn and grow in IT. Excellent communication and interpersonal skill...
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Help Desk Support Technican
Maverc Technologies
Cape Coral, FL
Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assig...
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Help Desk Technician I
Ticketnetwork, Inc
Charlotte, NC
Provide 1st level technical support; answering support queries via service desk, phone, email, and web. Takes ownership of user problems and is proactive when dealing with user issues. as well as effectively escalating more in-dep...
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- View all Ticketnetwork, Inc jobs - jobs in Charlotte, NC
Help Desk Technician I
Rcn Capital
Charlotte, NC
Required Skills: Multi-Tasking: Ability to work on multiple deadline driven projects or issues simultaneously and with a keen sense of urgency. Establish communication with supervisory and management personnel in order to to repor...
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IT Help Desk Technician II
Stellantis Financial Services Us
Addison, TX
Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...
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IT Help Desk Technician II
Stellantis Financial Services
Addison, TX
Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...
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Help Desk Technician
Action
Birmingham, AL
Keep up to date with the latest technologies and systems.. Develop, recommend and document plans, policy, standards, procedures and checklists.. Responds to telephone calls, email, and requests for technical support.. Escalate and...
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