Address
Form of workITCS CLIENT ENGAGEMENT AND SUPPORT
Academic Term/Year:Spring 2024
Position Title:Self-Help-Pirate Techs - Service Desk Technical Support
Posting Number:06137
Position Number:06137
Student Job Category:Student - Self-Help Campus Job
Number of Vacancies:3
Job Description:ECU Department of ITCS/Client Engagement and Support is currently seeking several Pirate Techs – Service Desk student workers to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and email. The student worker will assist clients with technology related issues such as setting up email on computers and smart phones, connecting devices to Wi-Fi, installing ECU software, and troubleshooting computer related issues. They will also assist with checking a client’s account and providing information to clients on how to reset their passphrase. The student will also need to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service.
Special Instructions to Applicant:please upload resume online.
Quick Link for Direct Access:https://ecu.peopleadmin.com/postings/70725
Open Date:04/22/2024
Close Date:05/22/2024
Open Until Filled:No
