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SENIOR CUSTOMER SUCCESS MANAGER

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

CompanyLeap
AddressNew York, NY
CategoryInformation Technology
Salary$125,000 - $140,000 a year
Job typeFull-time
Date Posted 4 weeks ago See detail

Senior Customer Success Manager

Leap

New York, NY

$125,000 - $140,000 a year

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

Senior Strategic Customer Success Manager - NY

Atera

New York, NY

$120,000 - $200,000 a year

Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...

Customer Success Manager

Improvado.io

Toronto, SD

Customers are your #1 priority, and you'll do whatever it takes to support them. Learning our product inside and out to be able to solve questions quickly. Onboard new clients with different use cases and ensure a successful trans...

SMB Customer Success Manager

Hirexhire

Chicago, IL

$87.3K - $110K a year

Build and maintain long-term relationships with to Small to Medium key customer executives, product owners, and other customers Coordinate, develop, and deliver reports based on customer data. Help customers leverage resources and...

Customer Success Manager

Fiji Construction, Inc

Cary, IL

$63,000 - $87,000 a year

Modern office setting. Food provided. Work-from-home days. Modern office setting. Growth opportunities. 401(k). 401(k) matching. Dental insurance. Employee assistance program. Employee discount. Flexible schedule. Happy hour. Heal...

Customer Success Manager (Remote)

Net At Work

Sharon, MA

$80.7K - $102K a year

Ensure that customers derive maximum value from Net at Work and support the sales team in upselling and cross-selling various technology products and services. Gain a thorough understanding of assigned clients needs and processes...

Customer Success Manager, Bilingual (Spanish or Portuguese)

Keeper Security, Inc.

Chicago, IL

Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows. Meet or exceed sales targets within SMB Cohort. Communicate with Spanish and/or Brazilian Portuguese speaking customers, both...

Federal Customer Success Manager

Confluent

Washington, DC

$121,300 - $142,560 a year

Meet/exceed quarterly retention targets by proactively engaging with the account portfolio and ensuring renewal activities are completed along with the sales team. Proactively identify areas of account risk and work with Confluent...

Customer Success Manager

Sylogist

Littleton, CO

$95.1K - $120K a year

Manage, support, and service the assigned set of customer accounts. Seek out opportunities to increase customer satisfaction and strengthen customer. Identify opportunities for migration to modern Sylogist solutions and collaborat...

Customer Success Manager (Remote)

Net At Work

Troy, MI

$74.8K - $94.7K a year

Ensure that customers derive maximum value from Net at Work and support the sales team in upselling and cross-selling various technology products and services. Gain a thorough understanding of assigned clients needs and processes...

Customer Success Manager

Forage, Inc

New York, NY

Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with high-value Strategic Accounts including several Fortune 500 companies, including to drive product adoption, run quarte...

Product Customer Success Manager (Data Products)

Airlines Reporting Corporation

Arlington, VA

Act as the face of ARC CI, sharing deep domain expertise to customers. Serve as the voice of the customer, working with customers to identify pain points, provide feedback to ARC development team(s), ensure successful product rele...

Customer Success Manager

Regal.io

New York, NY

Create consultative relationships with your customers to identify and discover new opportunities, use cases, and campaigns that grow revenue. Grow client contracts by delivering compelling data presentations and working through p...

Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

Customer Success Manager, Ecommerce

Commerceiq

Remote - Oregon, United States

Work with our customers to understand their ecommerce needs, focusing on how we use our products and services to help them meet those needs. Be an expert on the CommerceIQ platform, helping customers apply best practice strategies...

Customer Success Manager

Creative It

Kernersville, NC

$39,000 - $48,000 a year

Health insurance. Paid time off. Work from home. Bonus opportunities. Monday to Friday. High school or equivalent (Preferred). Customer service: 3 years (Preferred)....

Customer Success Manager

Playbook

Hoboken, NJ

$50,000 - $60,000 a year

Act as the primary point of contact for software clients to ensure that their needs are met in a way that improves overall client satisfaction. Drive customer software engagement and development of power users across customer orga...

Customer Success Manager I

Talitrix, Llc

Lake Charles, LA

Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction. Establish relationships as a trusted and strategic advisor to help ensure the continued valu...

Sr. Customer Success Manager, Key Accounts

Smartsheet

Bellevue, WA

$114K - $145K a year

Develop and execute comprehensive engagement strategies and joint-success plans across assigned accounts. Make data-driven decisions to mitigate risk, increase adoption and uncover new opportunities. Be a product expert. Serve as...

Sr. Customer Success Manager, Agency

Ceros

Remote

$85,000 - $100,000 a year

Reporting Into: Head of Customer Success, Channel. Strengthen agency-client relationships health post-sale by deeply embedding yourself in their accounts to drive high engagement. This unique role involves collaborating with the s...

Customer Success Manager

Saas.group

Oklahoma, United States

Manage a book of business of mid-market accounts to foster long-term business relationships. Develop and execute onboarding plans for new customers, ensuring a smooth transition onto our platform. Organize and conduct product demo...

(US) Sr. Customer Success Manager

Pointclickcare

United States

$115,000 - $134,000 a year

Manages a portfolio of Practice Groups and ACOs and ensures their successful utilization of our services. Partners with customers to create a strategic account plan that defines their desired goals and outcomes and outlines a road...

Customer Success Manager

Prelude

Tulsa, OK

$60,000 - $70,000 a year

Lead the onboarding process and training of new Funeral Homes and their staff. Build relationships and trust with customers through open and interactive communication. Respond to customer questions in a timely and accurate way via...

Customer Success Manager

Rockwell Automation

Cleveland, OH

$93.2K - $118K a year

Bachelor's degree Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening. The ability to travel 10-20% of the time 2+ years of experience working wit...

Customer Success Manager

Own Company

Englewood Cliffs, NJ

$82.2K - $104K a year

Lead every aspect of the post-sale relationship; onboarding, training, demos, regular check-ins, ongoing support and renewal. Understand the client success metrics and consistently deliver on those metrics. Build trusting relation...

Customer Success Manager

Viking Contractors Llc

Minnesota, United States

$80,000 - $250,000 a year

Build and maintain strong, long-lasting customer relationships. Conduct meetings with homeowners at their residences in a timely and professional manner. Understand the customers needs and ensure their satisfaction with our servi...

Customer Success Manager - Global Accounts

Usertesting

Remote

$79.2K - $100K a year

Serve as a trusted advisor to our largest customers by providing product enablement, recommendations, and best practices on how UserTesting can address customer business goals, needs, and pain points. Focus on increasing usage of...

Customer Success Manager | Mid-Market

Ramp

New York, NY

Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp's functionality and best practices. Drive revenue for Ramp by ensuring there are no unnecessary delays in the impl...

Customer Success Manager

Mvt Services

El Paso, TX

$46.6K - $59K a year

Leads and manages a team of Account Managers. This includes training, coaching and performance monitoring. Develops and implements strategies to improve departmental efficiency, productivity, and quality of service. Fosters a posi...

Customer Success Manager

Cordance

Remote

$76.9K - $97.3K a year

Serve as the primary point of contact for assigned accounts; build and maintain strong partnerships to understand customers industries, business objectives, challenges, and opportunities to increase adoption of WebPresented produ...