Customer Success Manager jobs
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CUSTOMER SUCCESS MANAGER
Have at least 5 years in the InsurTech or insurance industry working with SaaS/ AI/ or fraud technology-based products. Strong Change Management skills and able to oversee multiple accounts simultaneously. Global client engagement...
| Company | Shift Technology |
|---|---|
| Address | Boston, MA |
| Category | Information Technology |
| Salary | $115,000 - $135,000 a year |
| Job type | Permanent | Full-time |
| Date Posted | 2 months ago See detail |
Customer Success Manager
Shift Technology
Boston, MA
$115,000 - $135,000 a year
Have at least 5 years in the InsurTech or insurance industry working with SaaS/ AI/ or fraud technology-based products. Strong Change Management skills and able to oversee multiple accounts simultaneously. Global client engagement...
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Customer Success Manager
Logically
Dublin, OH
Be a part of a culture that is committed to absolutely doing the right thing, valuing the well-being of our colleagues and clients. Join a team of ambitious and talented individuals, working with cutting-edge technology to drive...
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Customer Success Manager
Woolpert, Inc.
Dayton, OH
$67.3K - $85.2K a year
Meet revenue goals on an annual basis. Manage and grow account revenue. Work with clients and internal partners through issue resolution to drive customer satisfaction. Manage complete customer lifecycle with Salesforce. Serve as...
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Customer Success Manager-ICAM
Veracity Consulting Group
Glen Allen, VA
Customer Success Strategy: Refine strategic planning and vision for the CX organization. Drive continuous improvement, collaborate with Product Line Management, ICAM strategy and tech teams to iteratively evolve the CX org as th...
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Senior Customer Success Manager
Walkme
San Francisco, CA
Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention. Schedule and prepare Executive Business Reviews for customers, with the top priority of increasing customer adoption and provin...
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Customer Success Manager - HR Compensation Software (US)
Bettercomp, Inc.
Denver, CO
Youll know youre the right candidate for our Customer Success Manager role if you work well in a dynamic environment, think out-of-the-box, and are not afraid to try new things. You self-motivate day in and day out utilizing you...
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Customer Success Manager
Intervision Systems
Chesterfield, MO
$62.9K - $79.6K a year
Bachelors Degree in Business or Technology or equivalent experience. Minimum of 2 (2) years of IT experience. Experience in implementing IT strategies and a technology roadmap for multiple clients. Possess strong knowledge of tec...
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Customer Success Manager
Shield
Remote
$140,000 - $160,000 a year
Be the 'voice of the customer' and provide internal feedback to maximize customer value. Perform in person and remote customer training workshops. Perform Quarterly Business Reviews for customers, with the priority of increasing c...
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Manager - Customer Success
Flock Safety
United States
3+ years experience leading customer facing teams (preferably Customer Success in a SaaS environment). Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment). Comfortable wit...
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Custom Development Manager New
Eci Software Solutions Career
Detroit, MI
We offer competitive benefits focused on employee well-being, including paid volunteer time off! We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years. We have receiv...
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SVP, Existing Customer Marketing (ECM) Business Execution Manager New
Citigroup, Inc.
New York, NY
Formulate strategy and craft a series of communications designed to educate and provide transparency of critical initiatives and changes across the organization. Assume responsibility for all business management requirements, such...
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Sr Program Manager, Customer Ex Strategy New
Ebay, Inc.
San Jose, CA
Continuous evaluation and improvement. Responsible for exceptions including processes and reporting/ evolution for: SNAD and public notes, CF reduction, and PSNAD programs, as well as any evolution of services that fall into this...
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Customer Success Utilization Manager - MN/WI
Karl Storz Endoscopy - America
Los Angeles, CA
$67,600 - $107,800 per year
Consult with customers to create a customized strategy that ensures customers understand, utilize, and leverage products purchased and bringing to life the VALUE of their installation. Custom design, plan and execute on plans for...
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Assistant Manager, Customer Success
Homebridge
San Francisco, CA
$57.8K - $73.2K a year
Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...
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Entry Level Customer Success Role - Now Hiring
Year Up
Tampa, FL
$525 per week
The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship may be at Bank of America, New York Life Insurance Company, or JPMorgan Chase among other leading...
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Entry Level Customer Success Opportunity
Year Up
New York, NY
$525 per week
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mello...
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Manager of Customer Success
Quantic
West Chester, PA
$60,000 - $80,000 a year
Management of the customer support queue (Phone/Email/Text). Work with the team to improve the support process and ensure tickets are resolved with a solution and root cause. Develop a technical support training program. Exhibits...
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Customer Success Workforce Manager - Remote
Pcna
New Kensington, PA
Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling. 401k Matching. Genero...
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Manager, Customer Success
American Airlines
Dallas, TX
$64.8K - $82K a year
Strive to achieve AA, Service Recovery, and individual performance goals with every travel professional, cross-functional department, partner, and customer interaction Recruit, develop, and supervise our US-based Customer Success...
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Manager of Customer Success (North America)
Social Pinpoint
Remote
$95,000 - $110,000 a year
Lead and mentor a team of Customer Success Managers, providing guidance, support, and ongoing training to ensure they achieve their goals and deliver outstanding results. Develop and implement strategic initiatives to drive custom...
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Assistant Manager - Customer Communication New
United Airlines
Arlington Heights, IL
Provide leadership and guidance to team that supervises flights in real-time for delays, cancellations, operational impacts, ad-hoc requests, technology initiatives, and prepare immediate or proactive messaging as needed Coach dir...
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Senior Manager of Customer Solutions (Aerospace) New
Chromalloy
San Antonio, TX
Manage the local Customer Solutions team, ensuring consistently high-quality service and customer satisfaction. Ensure the team delivers the expected level of service, communication, and issue resolution. Promote best practices, c...
20 hours ago seen See more...
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Customer Service Manager - Student Success Manager
Colorado Technical University
Remote
$24 - $28 an hour
Provide daily, weekly, monthly and quarterly success metrics and analysis. Provide leadership development for a team of coaches ensuring quality and productivity. Manage escalations and approvals such as LOA, tuition forgiveness e...
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Manager, Customer Success Engagement *REMOTE*
Cdk Global
Phoenix, AZ
$110,000 - $125,000 a year
Define project scopes, objectives, and timelines with a strategic focus. Develop comprehensive communication plans tailored to the CDK Customer Success journey Innovatively design communication flows to optimize customer interacti...
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Customer Success Account Manager
Microsoft
Washington, DC
$101,200 - $194,800 a year
Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to...
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Associate Success Manager, Customer Success
Wiley
Lorida, FL
$56,000 - $78,067 a year
Translate strategic objectives into tactical goals and opportunities for the team Balance short and long-term organizational needs, directing team priorities and resources Deliver on Research Publishing targets through effective p...
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Sr. Manager, Strategy & BizOps - Customer Success
Liveview Technologies
American Fork, UT
Develop strong relationships within CSM leadership, the Sales leadership team, and across critical cross-functional teams. Own and oversee the functional strategic planning process (OKRs, budgeting, coverage modeling, headcount pl...
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Customer Success Operations Manager
At Foursquare
New York, NY
Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...
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Customer Success Operations Manager
At Foursquare
Seattle, WA
Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...
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Customer Success Operations Manager
At Foursquare
Chicago, IL
Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...
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