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Form of workPOSITION DESCRIPTION
Adoptive and Foster Parent Recruitment and Retention Services
Job Title: Foster Family Recruiter/Support Coordinator
Reports To: Reginal Resource Team Supervisor
Status: Full-Time
FLSA Status: Non-Exempt
Our Mission: To provide expert, comprehensive services in southeastern Michigan that strengthen children, adults, and families impacted by abuse and neglect, autism, developmental disabilities, and mental health challenges so they are successful in their communities.
General Acknowledgement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Job Summary:
A Recruiter/Support Coordinator is responsible for the recruitment of foster and adoptive families in the region served that meet the specific service area placement needs and address gaps in available homes.
Primary Duties and Responsibilities:
- Coordination of yearly recruitment and retention efforts of assigned regions.
- Providing community presentations to large and small groups.
- Establish a rapport with the prospective foster families.
- Coordinating direct marketing outreaches.
- Involvement in the local Foster Family community and Foster Family groups
- Identifying supportive resources for current and prospective foster families.
- Maintaining knowledge of the Foster Care Licensure process and communicating to clients.
- Document all contacts, referrals, and other information that is needed for reporting purposes.
- Maintaining contract compliance.
- Participates in required training.
- Actively participates in required meetings and trainings.
- Perform other duties as assigned.
Job Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
1. Excellent oral and written communication skills.
- A minimum one year of experience recruiting foster and adoptive parents is preferred.
- Knowledge of the child welfare policies and procedures is preferred.
- Ability to effectively speak to small or large groups as well as to individuals.
- Ability to relate to current and prospective adoptive, foster, and kinship families.
- Ability to relate to local DHS and private agency personnel.
- Ability to work a flexible schedule to effectively recruit prospective foster families.
- Ability to travel/work throughout the region as necessary.
- Proficient in Microsoft Word, Outlook, and Excel.
- Ability to provide culturally competent services that show sensitivity to the service population’s cultural and socioeconomic characteristics.
Core Competencies:
- Customer Service – regularly responds to customers in a courteous and timely manner with focus on providing quality services.
- Job Knowledge – demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence.
- Professionalism – consistently present a positive image of self and the agency, operating with integrity and credibility.
- Planning & Organization of Work – reliably demonstrate time management skills through advance planning in order to deliver high-quality work product within deadlines.
- Relationship / Leadership – exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views.
- Judgment & Problem-Solving – show the ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
- Quality & Accuracy – consistently present work product that is thorough, accurate, and effective in accomplishing the intended purpose of assignments.
- Initiative & Independence – demonstrate the ability to effectively complete work tasks with minimal direction from the supervisor and take initiative to increase the effectiveness of work and that of the department.
- Reliability / Dependability – exhibit consistency in performance and reliably follow through on tasks and assigned responsibilities.
- Temperament – maintain emotional control, a positive perspective, and effectively respond to stress on the job.
Education, Certificates, Licenses, Registrations:
- High School Diploma or GED
- Valid Michigan Driver’s License, appropriate insurance and use of own vehicle.
Working Conditions:
- Office environment
- The position may require evening and weekend hours and travel throughout the region.
Physical requirements:
- While performing the duties of this job, the employee is regularly required to, walk, stand, sit, communicate verbally and in writing, hear, and use hands and fingers to operate a computer and telephone keyboard.
- Close vision requirements due to computer work.
- Regular, predictable attendance is required.
Direct reports:
None
This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency.
I HAVE READ AND UNDERSTAND THE ABOVE POSITION DESCRIPTION AND HAVE RECEIVED A COPY OF IT. IN ADDITION, I UNDERSTAND THAT MY SUPERVISOR WILL FURTHER EXPLAIN THE DUTIES AND RESPONSIBILITIES TO ME DURING MY PROGRAM ORIENTATION OR SUPERVISION. IF I NEED FURTHER CLARIFICATION, I WILL ADDRESS QUESTIONS TO MY SUPERVISOR.
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Employee’s Signature DateWitness of Employee’s Signature Title Date
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