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Form of work
SalaryJOB SUMMARY:
Reporting to the Operations Vice President, the Regional Director of Operations is responsible for financial, quality care, customer satisfaction and maintaining compliance to company policies and programs. By setting comprehensive goals for performance and growth the Regional Director of Operations leads and encourages maximum performance and growth of the assigned facilities.
DUTIES/RESPONSIBILITIES:
- Participates in the business organization’s strategic and operational governance processes as a member of the senior leadership team.
- Ensures company standard as a high-quality provider through implementation of quality systems, onsite inspections for quality care and exceptional customer service.
- Assists facility administrators in establishing controls to manage and monitor operating and capital budgets Analyzes monthly financial data and provides input to the executive leadership
- Collaborates with facility managers and regional staff to identify and address regional training needs.
- Promotes company’s Code of Conduct; inspires the same commitment in others.
- Interviews and assists in the selection of facility leadership
- Works closely with facility administrators to solve facility financial and operating issues, including PPDs, and labor costs.
- Develop new business strategies to enhance and improve the hospital’s overall performance.
- Develop location managers and regional support staff to their fullest potential.
- Lead management meetings with ensuring focus is directed to both short- and long-term priorities
- Ensure customer/client expectations are met relative to operational performance (i.e., service level agreements, performance guarantees or government mandates)
- Perform other duties as assigned.
REQUIRED SKILLS/ABILITIES:
- Demonstrated strategic planning and business development ability
- A broad understanding of the complexities of healthcare systems.
- Exercise professional, appropriate judgment during high stress situations.
- Exceptional written and verbal communication skills required.
- Ability to make these decisions in a timely and effective manner.
- Proficient in Microsoft Office.
- Ability to travel to facility locations frequently, with occasional weekend travel.
EDUCATION and EXPERIENCE:
- Bachelor's degree in business, healthcare administration, or a similar major required.
- Master's degree preferred.
- 5+ years of experience in a management role. Healthcare industry preferred.
ENVIRONMENTALANDPHYSICALREQUIREMENTS:
- Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
- Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.
- Meet all health requirements as needed.
- Dialogue concerning ADA reasonable accommodations are always available upon request – i.e. the interactive process.
