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SalaryResilience Therapy is currently seeking an Administrative Assistant in Grand Rapids, MI.
Resilience Therapy, a nontraditional small private practice, has an impeccable reputation as 95% of our clients are word of mouth. We pride ourselves in representation and rapport. We are growing and as a part of our continued success and growth, we are seeking qualified, down to earth applicants to add to our amazing team!
The Administrative Assistant will be the "right hand man" for the Owner, essentially responsible for managing the Owner's calendars, maintaining confidentiality, and providing exceptional administrative support.
Qualifications:
- Background in Business Administration, marketing, social work or relevant field a plus
- Proficiency in personal and professional schedule management
- Tech Proficiency in Microsoft Office Suite and familiarity with social media management tools
- Exceptional organizational, communication, and interpersonal skills
- Proven problem-solving abilities and time management skills
POC and bilingual encouraged to apply.
Compensation:
17.50 - 20.00 per hour
Our Perks (Part time):
- Yearly bonuses
- flexibility of choosing your own schedule
- professional development opportunities
- nontraditional environment
- Amazing team and culture
- autonomy but access to support as needed
We need Quality Administrative Assistant that:
- would like to work in office for 12-16 hours per week
- Impeccable customer service for every client, case, or task, even at 4:00 pm on a Friday with the same care as Monday at 9:00 am
- Organized, accurate, and detail-oriented to keep track of key dates, avoid costly mistakes, keep the right people informed, and prioritize your time
- Able to change gears quickly with a positive, enthusiastic team-player attitude
- enjoy being their self and appreciate a flexible schedule
- self starters, self guided, thorough, and able to comply with organizational policies
- Undertake research initiatives to inform decision-making
- comfortable with Task Delegation and Follow-Up: Ensure task completion and accountability
- Prioritizes Relationship Building: Cultivate and maintain positive community relationships
- enjoys being a part of a mission that serves an amazing demographic
Responsibilities include but not limited to:
1. Handle confidential information with the utmost discretion and maintain a high level of confidentiality and professionalism at all times.
2. Maintain the Owner's calendar, scheduling appointments, meetings, and events efficiently and effectively.
3. Act as a liaison between the owner and other team members and external contacts.
4. chart reviews in Simple Practice EHR and other compliance duties as needed
5. Assist with organizing and coordinating meetings, including preparing agendas, taking minutes, and distributing relevant materials.
6. Interact with visitors, clients, and colleagues in a professional and personable manner, ensuring a positive and welcoming experience.
7. Prioritize returning calls and getting clients enrolled for mental health services
8. Assist with membership billing and collections, compose invoices, mail/email statements
9. Post on social media sites, place photos on informational posts, keeping our audience engaged. Be enthusiastic and Creative with the posts
10. Assist with calling current, past, and prospect members & businesses
11. Compile and keep an active and correct email database of all members and community members
12. Attend and represent Resilience therapy at any meeting the Owner deems appropriate to the Administrative Assistant staff
13. Additional duties assigned
Resilience Therapy proudly removes barriers and creates accessibility to the most vulnerable populations in Grand Rapids, MI that come to us for support and healing.
We are very nontraditional group of therapists and value diversity, representation, advocacy. We are an Equal Opportunity Employer. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our team unique.
Please check out our Resilience Therapy's Facebook page @ResilienceTherapyLLC
our website: resiliencetherapy.net
https://www.psychologytoday.com/us/therapists/49507/814817?sid=623d9f25b706f&ref=10
Job Type: Part-time
Pay: $17.50 - $19.00 per hour
Expected hours: 12 – 16 per week
Benefits:
- Flexible schedule
- Professional development assistance
Schedule:
- Choose your own hours
People with a criminal record are encouraged to apply
Application Question(s):
- Do you speak any language in addition to English or are you BIPOC?
Education:
- Associate (Preferred)
Work Location: In person
