Collections Administrative Assistant

As part of the Taurus team, you are essential in upholding the mission, values, and reputation we’ve built over 35+ years in business—and enjoying the benefits we earn together as leaders in our field. Our mission is to lead our industry by example and be a source of confidence to our customers by solving their toughest challenges in ways that are creative, smart, and lasting.

SUMMARY: Managescollection activities and all levels of delinquency up to charge-off; supports all aspects of collections on all accounts.

DUTIES AND RESPONSIBILITIES:

· Negotiates payment of all current and past due accounts by direct telephone and written correspondence.

· Initiates correspondence regarding delinquency status; updates customer account information.

· Identifies and monitors potential problem accounts.

· Utilizes collection techniques to resolve accounts according to company’s policies and procedures.

· Researches, resolves, corrects, and prevents invoice discrepancies by active interaction with customers, sales, and other appropriate staff/departments.

· Researches and mails credit memos and duplicate payment letters.

· Researches and resolves all short payments within departmental policies and procedures.

· Performs detailed account reconciliations as needed to resolve complex disputed receivable issues.

· Communicates status of account problems on a regular basis.

· Prepares monthly client account analysis summaries.

· Recommends collection strategies and/or efforts.

• Performs other related duties as assigned by management.

QUALIFICATIONS:

· Associate's degree (A. A.) or equivalent, one to two years related experience, or equivalent combination of education and experience.

· Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

· Commitment to excellence and high standards.

Job Types: Full-time, Part-time

Pay: $27.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person