Job Description
These functions collectively form the core responsibilities of a Key Account Manager, focusing on nurturing existing relationships, problem-solving, and driving business expansion within the designated markets.
Tasks:
• Schedule and conduct regular onsite meetings with key customers' purchasing teams.
• Facilitate meetings between our engineering teams and the customer's engineering teams.
• Continuously update customer project timelines and ensure deadlines are met.
• Serve as a central point of contact between the customer and our engineering teams, ensuring effective communication.
• Monitor project progress, identify potential bottlenecks, and take proactive steps to keep projects on track.
• Collaborate with cross-functional teams to resolve any technical or project-related issues promptly.
• Identify new contacts within customer organizations by networking and conducting research.
• Develop and nurture relationships with key decision-makers within the customer's company.
• Seek opportunities to expand our service offerings within existing customer accounts.
• Proactively address any challenges or issues raised by the customer.
• Collaborate with internal teams to find creative and effective solutions to customer problems.
• Regularly seek feedback from customers to identify areas for improvement.
• Research potential new customers in markets Surgical Robotics, Endoscopy, Inner Body, and Aethetics.
• Initiate contact with potential customers and assess their needs.
• Present our capabilities and offerings to potential customers to generate interest.
• Collaborate with the marketing team to ensure alignment with digital marketing campaigns and strategies.
• Attend and actively participate in industry-related trade shows to represent the company and build brand presence.
• Leverage LinkedIn as a platform to connect with key customer contacts, share industry insights, and promote our services.
Qualifications
1. Business Degree with a technical background, Mechanical or Electrical Engineering degree would great
2. 5-10 years proven sales experience in the field of technologically sophisticated products, ideally in the cable industry or connector systems.
3. High-levels of success in exceeding quotas, experience with longer sales cycles.
Benefits
Health Insurance: Comprehensive medical coverage for employees and often their dependents.
Dental and Vision Insurance: Coverage for dental and vision care services.
Retirement Plans: Options such as a 401(k) plan with employer contributions or matches to help employees save for retirement.
Paid Time Off (PTO): Vacation, sick leave, and holidays for employees to take time off and maintain work-life balance.
Life and Disability Insurance: Protection for employees and their families in case of illness, injury, or loss of life.
Flexible Spending Accounts (FSAs) or Health Savings Accounts (HSAs): Pre-tax accounts to cover healthcare and dependent care expenses.
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